Xerox 560, 550 manual Handling alerts and failed jobs, Aborting a job, Resume printing

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Chapter 14—Troubleshooting

Handling alerts and failed jobs

If your job has failed, you can view an alert message about the failed job.

1.In the workspace, do one of the following:

●In the Storage area click the failed icon that appears next to the frozen job.

●Select the job with the failed icon and then click the Alert

button on the toolbar.

If you clicked the failed icon, the following message appears.

If you clicked the Alert button, the Alerts window appears.

2.Close the alerts information.

Aborting a job

Requirements:

A job that is processing or printing.

Right-click the running job in one of the queues, and select

Abort and then click Yes.

The job moves from the queue to the Storage area. The Aborted status is assigned to the job, and the next job in the queue starts running.

Resume printing

Resume printing an aborted job.

Right-click the aborted job in Storage area, and select

Resume printing.

The job continues printing from the last page that was printed.

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Contents Version Page Reach Page Contents Rotating pages Replacing pages Production workflows 115 Glossary 141 Printer User Guide Printing this guide Getting startedWhats new? Hardware and software components System overviewSee also Supported formats Optional kitsOverview of the workspace Printer Status paneTurning on the CX print server Process Queue and PrintQueue Storage areaTurning off the CX print server Setting up your Setting up your computer overviewComputer for printing Printing MethodsPrint Driver software Setting up printing on a Windows computer Adding a network printer to your Windows computerShortcut for adding a printer Loading the Print Driver software for the first timeRequirements Enable enhanced user interface, list select off DEXUninstaller.exeDeactivating the Print Driver software Removing the Print Driver softwareDownloading fonts Setting up a TCP/IP PrinterSelect File Server Properties Setting up LPR printing Installing an LPR printer in Windows XPInstalling an LPR printer in Windows Vista Select the LPR Byte Counting Enabled check boxSetting up printing in Mac OS Click ContinueRequirements Setting up your computer for printing Calibration Calibration overviewCalibration Touch the Device Color Space button Which the icons appear cyan, magenta, yellow, and then black Page Troubleshooting calibration Using a hot folder to print Printing a fileWindows and Mac OS Printing a file to the CX print serverPassword protect jobs Double-click the desired hot folder-for examplePassword protect jobs Printing a file in Windows and Mac OS Server Printing from the colorFile processing Importing and printing a job Paper stock windowEditing a job Resubmitting a jobPrinting copies of a job Previewing an RTP file Moving a page in a jobDeleting a page from a job Merging pages into a jobReplacing pages Rotating pagesClick Merge Job Verifying the content of the job Finding the Cmyk values of a specific areaPreflight check Preflight reportPerforming a preflight check Viewing and printing a preflight report Preflight report windowHiRes Spot ColorsFonts Font LibraryProofing the job using color sets FoundPrinting and reviewing color sets Assigning a color set to your jobPrinting a file that contains more than one paper size Printing using the manual duplex wizardSelect Mixed paper size document Running a rush job Submitting a rush jobManaging jobs Archival and retrieval of jobsArchiving a job Retrieving a jobFrom the File menu, select Retrieve from archive Forwarding a job to another CX print serverClick Retrieve Duplicating jobs Accounting ViewerShow, hide, and move columns in the Accounting Viewer table Customization in the Accounting ViewerCreating a customized view in the Accounting Viewer Exporting files Job reportExporting a PostScript file Exporting an RTP file Color management on the CX print server Managing colorManaging profiles Importing a source profile Importing a destination profileResource list, select Profile Manager Importing a device link profile Mapping media using the Media and Color Manager toolResource list, select Media and Color Manager Managing calibration tables Calibrations windowCalibration table list Calibration table Info Data tabCalibration table Info Graph tab Adding an entry to a calibration tableAdding a spot color Spot Color Editor overviewNext Editing a spot color Deleting a spot colorTest-printing spot colors Spot color dictionary list, select Custom DictionaryMeasuring a spot color with the X-Rite i1 spectrophotometer Spot color variations overviewSelecting a spot color variation Printing a spot color variationProtecting an RGB color as a spot color Protecting specific spot colorsClick Print Variations Protecting a gray color as a spot color Color adjustment with the Gradation ToolProtecting a Cmyk color as a spot color Creating and editing a gradation table Color adjustment with the Gradation Tool Printing color jobs as black and white Printing a job in grayscale modeCmyk area, select Preserve black color Printing using imposition Production workflowsImposition overview Imposition methodsPreviewing an imposition layout Cut and stackSaddle stitch Perfect boundImposition method list, select Step & Repeat Printing a business card jobFor Trim size, select Custom Printing a saddle-stitch job Click Spacing & MarksImposition Template Builder tool Imposition Template Builder overviewCreating an imposition template From the Tools menu, select Imposition Template BuilderImposition template viewer window Simulating a job with your templateUnder Orientation, select Portrait or Landscape FrontEditing an imposition template Click View Simulated JobClick Rotate Select the Apply changes to front and back check boxPrinting with exceptions Adding exceptions to your jobClick Exceptions Click Advanced OptionsDynamic page exceptions and setpagedevice commands Deleting exceptions from your jobPrinting dynamic page exceptions Click Save or SubmitTabs plug-in overview Tabs plug-in window Length WidthText Font ColorUnderline AlignmentWrap text Text on both sidesVertical Counter-clockwise Clockwise DirectionTab number Saved Settings Creating and printing tabsSave DeleteProduction workflows Changing the location of a tab Managing tabsSelect the Mixed page size document check box Inserting a tab before or after a specific Replacing a page with a tabRemoving a page or tab from the file Saving the tab settings Deleting saved tab settingsSaved Settings list, and then click Apply Working with near-line finishersGenerating a corner mark and barcode Finishing tab, select Near-line finisherInstalling the Remote Scan Application in Windows Installing the Remote Scan Application in the MacScanning documents Remote Scan ApplicationCreating a scan box Click ScanBox Manager Select SecurityScanning a document on the Xerox Color 550/560 Printer Touch Scan SettingsSelect Send to Email Saving scanned files to your computer Scanning documents Variable data printing jobs 10Variable data printing jobsVDP document formats Variable Print Specification PpmlManaging VDP elements Caching global VDP elementsArchiving VDP elements Resource list, select Cached VDP ElementsRetrieving VDP elements Deleting VDP elements11Job parameters Print tab in the job parameters windowPrint mode Paper stockInterleave TrayGallop Layout OrientationImposition tab in the job parameters window Imposition method MethodPreview Size Trim sizeTemplates Layout SimplexDuplex HTH Duplex HTTMarks Saddle stitch or Perfect boundMargins GutterMaximum bleed or enter a size for Custom bleed size BleedCreep Quality tab in the job parameters window Trapping Enable trapping Overprint Black overprintOverprint PostScriptScreening Color mode Color Adjustments BrightnessColor tab in the job parameters window ContrastPrint grays using Addition, you can Apply only when R, G, B values areGradation Black dry tonerCmyk rendering IntentEmulate source Paper tintSelect Preserve pure CMY colors If you select Emulate source paper tint, Absolute isProtected colors Preserve pure CMY colors-Preserves pure cyanUse protected Cmyk values-Retains Cmyk colors Use protected RGB values-Retains RGB colors asFinishing tab in the job parameters window Advanced Top Advanced StackerProfessional Top ProfessionalLead CenterExceptions tab in the job parameters window Services tab in the job parameters window Admin Print adminJob flow To Delete printed jobs from storageWorkflow Job Deletion Delete printed jobsFrom storage Delete failed jobsHigh resolution Low resolutionPreflight Run preflight Split to BookletsColor server ColorantMedia Color profiles114 Job parameters 12Setting up your color server Server SetupNetwork Setup Preferences windowSelecting the Disable guest connection check box Configuration BackupMail Service SecurityDeletion policy LocalizationPre-RIP Preview Queues Manager Job batching policyHeld jobs policy Parallel RIPSetting up e-mail and text message accounts Virtual printers Setting up a virtual printerClick SMS and Mail accounts Adding and editing a virtual printer Maintaining your settings Restoring the settings for a default virtual printerBacking up the configuration Click Restore DefaultsConfiguration backup area, click Start Backup Restoring the configurationClick Start Restore Tools for maintaining your system 13Working with color server tools on your computer Remote Site Manager overviewActivating the remote tools PreferencesInstalling the Remote Site Manager Adding to the Remote Site ManagerConnecting to the workspace from your computer Using the EZ Connect tool to view the printer statusRemote Workspace overview Using the Web Center Connecting to the Web CenterInstalling the Office Hot Folder tool Office Hot Folder toolCreating an Office hot folder Using the Office Hot Folder tool to printClick Create HF Creo Color Server Job Ticket software Language settingsCreo Color Server Job Ticket overview Creating a job ticket in Windows Creating and managing job ticketsStart Programs Creo Color Server Loading job parameters from a selected server From the Tools menu, select Use JT Settings FromSubmitting a file with job ticket for printing Easy VDP File Creator tool Selecting an Easy VDP File Creator templateAdding records manually to your variable data job Click Continue to add data records. NextAdding records from a database to your variable data job Creating and printing the variable data job136 Working with color server tools on your computer 14Troubleshooting Job History windowHandling alerts and failed jobs Aborting a jobResume printing Resume printingAlerts window Printing system messages140 Troubleshooting 15Glossary Brightness CacheCalibration curve Click chargeColor correction Color gamutColor management Color mappingComposite file Composite mode ContrastConventional screening CreepDCS desktop color separation DensitometerDensity Density rangeDevice-independent color space Device link profileDevice profile Dot areaGray component replacement GCR Frequency-modulated FM screeningFrozen job Gray balanceLong-edge first LEF Lookup table LUTPPD PostScript Printer Description Pre-separated filePrinter description file Process Process colorsPSImage Relative colorimetricRTP ready-to-print job Screen angleShadows SheetSource profile Spine trim sizeSpot color Spot color libraryVariable print specification TintTonal calibration TrappingIndex Running a rush job 40 submitting a rush job Index 155
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560, 550 specifications

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