Cisco Systems uBR7200 Series manual Polling Cable Modems, Debug and Test Commands

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Chapter 4 Troubleshooting the System

Polling Cable Modems

Table 4-15 Upstream Port Parameter Descriptions (continued)

Field

 

Description

 

 

 

 

 

 

 

 

Corr FEC Errors

The number of correctable FEC errors on this upstream port

 

 

Uncorr FEC Errors

The number of uncorrectable FEC errors on this upstream port

 

 

 

 

 

 

 

 

 

Sample output:

 

 

 

 

 

 

 

 

noisy1#show

cable hop

 

 

 

 

 

 

 

 

Upstream

Port

Poll Missed

Min

Missed Hop

Hop

Corr

Uncorr

Port

Status

Rate Poll

Poll

Poll

Thres

Period

FEC

FEC

 

 

(ms) Count

Sample Pcnt

Pcnt

(sec)

Errors

Errors

Cable3/0/U0

down

1000

* * * frequency not set

* * * 0

0

Cable3/0/U1

admindown

1000

* * * interface is down

* * * 0

0

Cable3/0/U2

admindown

1000

* * * interface is down

* * * 0

0

Cable3/0/U3

admindown

1000

* * * interface is down

* * * 0

0

Cable3/0/U4

admindown

1000

* * * interface is down

* * * 0

0

Cable3/0/U5

admindown

1000

* * * interface is down

* * * 0

0

Cable4/0/U0

10.800 Mhz

1000

0

0

-----

100%

300

0

0

Cable6/0/U0

down

1000

* * *

frequency not set

* * * 0

0

Debug and Test Commands

To enable display of frequency hopping debugging messages, enter:

debug cable freqhop

To enable display of spectrum management debugging messages, enter:

debug cable specmgmt

To force a frequency hop decision on the port or ports, enter:

test cable hop cable-if I portnum

Polling Cable Modems

Cisco IOS Release 12.0(7)XR2, Cisco IOS Release 12.1(1a)T1 or higher CMTS images, contain modem status enhancements. You can obtain operating statistics and determine the state of cable modems on the network.

The Cisco uBR7200 series supports polling of cable modems to obtain parameter and status information on an ongoing basis. Two new Cisco IOS commands are added to support the feature:

The cable modem remote command configures the router for the polling interval; the no version of this command disables the status polling.

The show cable modem remote-query receive power level, downstream signal

command displays the collected information: downstream to noise ratio, upstream power level, micro reflection in dB.

The Cisco uBR7200 series polls cable modems on the network and caches the state information on the CMTS, allowing administrators to use SNMP to manage the system.

This section describes how you can enable this. See the following configuration tasks:

Enable SNMP (required)

Configure Remote Modem Monitoring (required)

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

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78-5897-01

 

 

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Contents Troubleshooting the System Configure Sync Message Interval Managing Cable Modems on the HFC NetworkActivate Cable Modem Authentication Verify Cable Modem AuthenticationActivate Cable Modem Upstream Address Verification Verify Sync Message IntervalCMTS01config-if#no cable source-verify CMTS01config-if#cable source-verify dhcpVerify Cable Modem Upstream Address Verification CMTS01config-if#no cable insertion-interval CMTS01config-if#cable insertion-interval maxCMTS01config-if#cable insertion-interval AutomaticConfigure Per Modem Filters Configure access lists to be specified on a Clear Cable Modem Reset Configure Cable Modem Registration TimeoutCMTS01config-if#cable registration-timeout n Verify Clear Cable Modem Reset Clear Cable Modem CountersConfigure Traffic Shaping Configure Downstream Rate Limiting and ShapingConfigure Upstream Rate Limiting and Shaping Verify Clear Cable Modem CountersCMTS01config-if#nocable upstream n1 rate-limit Blind Strategies and Time Scheduled CombinedToken-bucket CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Sample output Field DescriptionSpectrum Management Debug and Test Commands Show Cable Hop Command14 Show Cable Hop Parameter Descriptions Debug and Test Commands Polling Cable ModemsEnable Snmp Configure Remote Modem MonitoringAllows you to configure access Verifying Remote Query InformationGeneral Show Commands Understanding Show Command ResponsesMonitoring and Maintaining Remote Querying Show Cable Modem See the sample command output below Page SID Cable modem cable 3/0 upstream 0 unregistered Show Cable Modem MaintenanceCable modem cable 3/0 upstream 0 offline UBR7200#show cable modem maintenance Show Interface CableMTU CRC Field Description Router# show interface cable 6/0 downstream18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Show Interface Cable SID Cable slot 3, portRouter# show interface c3/0 sid counters verbose ShowRouter# show interface c3/0 sid connectivity ConnectivityRouter# show interface c3/0 sid 1 counters Show Cable QoS Profile Troubleshooting Using Cable Flap ListsUBR7200#show cable qos profile Page Page Display the Flap List UBR7200#show cable flapStatistic Description MAC IDPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Set Cable Flap List Aging Set Cable Flap List Insertion TimeVerify Cable Flap List Aging Verify Cable Flap List Insertion TimeVerify Cable Flap List Power Adjustment Threshold Set Cable Flap List Power Adjustment ThresholdSet Cable Flap List Miss Threshold Set Cable Flap List Size Clear Cable Flap ListVerify Cable Flap List Miss Threshold Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Enable or Disable Power Adjustment Performing Amplitude AveragingSet Frequency Threshold to Affect Power Adjustment Syntax Valid ValuesConfigure Unmodulated Test Signals Setting Downstream Test SignalsStep Command Purpose Configure Prbs Test Signals Verify Test Signal OutputStep Command Pinging Unresponsive Cable ModemsVerify the Ping Using Cable Interface Debug CommandsDebug Cable ARP Requests Debug Cable MAC Protocol Errors Debug Environmental Monitor MessagesActivate Debug of Baseline Privacy Debug Baseline Privacy ActivityDebug Cable Maps Debug Cable ModemsDebug Cable PHY Messages Activate QoS DebugDebug Cable Modem Reset Messages Debug Cable Modem Ranging MessagesDebug Upstream Messages Debug Cable Modem Registration RequestsDebug Spectrum Management Debug Channel AllocationsDebug Cmts Transmissions Debug Upstream Channel Change UCC MessagesManaging the Cisco uBR7246 VXR Clock Card Debug Upstream Channel Description UCD MessagesClear Clock Counters Show diag Show frame-clocks Show tech support Show versionForce Alternate Clock Set Midplane TDM Clock as Primary ReferenceDisplay Clock Values Cable clock force primary secondary no cable clock forceShow Clock Diagnostic Information Show Clock Hardware Information and Register ValuesRouter# show cable clock Show controllers clock-reference33 describes the fields shown in the show diag display Show General Information Show Clock FramesRouter# show frame-clocks