Cisco Systems uBR7200 Series manual Statistic Description, Mac Id

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Chapter 4 Troubleshooting the System

Troubleshooting Using Cable Flap Lists

Table 4-20 Flap List Statistics Description

Statistic

Description

 

 

 

MAC ID

This is the MAC-layer address of a cable modem. The first six digits indicate the vendor ID of

 

the cable modem manufacturer, followed by six digits indicating a unique host address. Each

 

cable modem's MAC address is unique.

 

 

Cable IF

This is the physical upstream interface on the Cisco uBR7200. It denotes the cable modem card

 

slot number, the downstream port number on the RF line card and the upstream port number on

 

the same cable modem card. The flap list data can be sorted based on the upstream port number

 

which is useful when isolating reverse path problems unique to certain combining groups.

 

 

Insertions

Link insertion is the process whereby a modem performs an initial maintenance procedure to

 

establish link with the CMTS. The Ins column is the flapping modem’s insertion count and

 

indicates the number of times the RF link was abnormally re-established. An abnormality is

 

detected when the time between link re-establishment attempts is less than the user-configurable

 

parameter.

 

 

Normal modem activity follows the sequence below.

 

The initial link insertion is followed by a keepalive loop between the CMTS and cable

 

 

modem and is called station maintenance.

 

Power-on

 

 

Initial maintenance

 

Station maintenance

 

Power-off

 

 

When the link is broken, initial maintenance is repeated to re-establish the link.

 

Initial maintenance

@ Time T1

 

Station maintenance

 

Init maintenance

@ Time T2

 

The Ins and Flap counters in the flap list are incremented whenever T2 – T1 < N where N is the

 

insertion-time parameter configured in <cable flap-listinsertion-time>.Default value for this

 

parameter is TBD seconds.

 

A high Ins number indicates:

 

Intermittent downstream sync loss

 

DHCP or modem registration problems

 

 

 

 

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

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78-5897-01

 

 

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Contents Troubleshooting the System Configure Sync Message Interval Managing Cable Modems on the HFC NetworkActivate Cable Modem Upstream Address Verification Activate Cable Modem AuthenticationVerify Cable Modem Authentication Verify Sync Message IntervalVerify Cable Modem Upstream Address Verification CMTS01config-if#cable source-verify dhcpCMTS01config-if#no cable source-verify CMTS01config-if#cable insertion-interval CMTS01config-if#no cable insertion-intervalCMTS01config-if#cable insertion-interval max AutomaticConfigure Per Modem Filters Configure access lists to be specified on a CMTS01config-if#cable registration-timeout n Configure Cable Modem Registration TimeoutClear Cable Modem Reset Verify Clear Cable Modem Reset Clear Cable Modem CountersConfigure Upstream Rate Limiting and Shaping Configure Traffic ShapingConfigure Downstream Rate Limiting and Shaping Verify Clear Cable Modem CountersToken-bucket CMTS01config-if#nocable upstream n1 rate-limitBlind Strategies and Time Scheduled Combined CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Sample output Field DescriptionSpectrum Management Debug and Test Commands Show Cable Hop Command14 Show Cable Hop Parameter Descriptions Debug and Test Commands Polling Cable ModemsAllows you to configure access Enable SnmpConfigure Remote Modem Monitoring Verifying Remote Query InformationMonitoring and Maintaining Remote Querying Understanding Show Command ResponsesGeneral Show Commands Show Cable Modem See the sample command output below Page SID Cable modem cable 3/0 upstream 0 offline Show Cable Modem MaintenanceCable modem cable 3/0 upstream 0 unregistered UBR7200#show cable modem maintenance Show Interface CableMTU CRC Field Description Router# show interface cable 6/0 downstream18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Show Interface Cable SID Cable slot 3, portRouter# show interface c3/0 sid connectivity Router# show interface c3/0 sid counters verboseShow ConnectivityRouter# show interface c3/0 sid 1 counters UBR7200#show cable qos profile Troubleshooting Using Cable Flap ListsShow Cable QoS Profile Page Page Display the Flap List UBR7200#show cable flapStatistic Description MAC IDPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Verify Cable Flap List Aging Set Cable Flap List AgingSet Cable Flap List Insertion Time Verify Cable Flap List Insertion TimeSet Cable Flap List Miss Threshold Set Cable Flap List Power Adjustment ThresholdVerify Cable Flap List Power Adjustment Threshold Verify Cable Flap List Miss Threshold Set Cable Flap List SizeClear Cable Flap List Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Enable or Disable Power Adjustment Performing Amplitude AveragingSet Frequency Threshold to Affect Power Adjustment Syntax Valid ValuesStep Command Purpose Setting Downstream Test SignalsConfigure Unmodulated Test Signals Step Command Configure Prbs Test SignalsVerify Test Signal Output Pinging Unresponsive Cable ModemsDebug Cable ARP Requests Using Cable Interface Debug CommandsVerify the Ping Activate Debug of Baseline Privacy Debug Cable MAC Protocol ErrorsDebug Environmental Monitor Messages Debug Baseline Privacy ActivityDebug Cable PHY Messages Debug Cable MapsDebug Cable Modems Activate QoS DebugDebug Upstream Messages Debug Cable Modem Reset MessagesDebug Cable Modem Ranging Messages Debug Cable Modem Registration RequestsDebug Cmts Transmissions Debug Spectrum ManagementDebug Channel Allocations Debug Upstream Channel Change UCC MessagesClear Clock Counters Managing the Cisco uBR7246 VXR Clock CardDebug Upstream Channel Description UCD Messages Show diag Show frame-clocks Show tech support Show versionDisplay Clock Values Force Alternate ClockSet Midplane TDM Clock as Primary Reference Cable clock force primary secondary no cable clock forceRouter# show cable clock Show Clock Diagnostic InformationShow Clock Hardware Information and Register Values Show controllers clock-reference33 describes the fields shown in the show diag display Router# show frame-clocks Show Clock FramesShow General Information