Cisco Systems uBR7200 Series manual Enable Snmp, Configure Remote Modem Monitoring

Page 17

Chapter 4 Troubleshooting the System

Polling Cable Modems

Enable SNMP

Command

Purpose

Router(config)# snmp-server manager

Opens the SNMP manager

 

 

Router(config)# snmp-server community [Community String]

Defines user permissions

[Permissions]

 

 

 

Configure Remote Modem Monitoring

Command

Purpose

Router(config)# cable modem remote-query [polling interval]

Specifies how often SNMP polls the modem and

[Community string]

allows you to configure access

 

 

Verifying Remote Query Information

To display information from a queried modem, enter the show cable modem remote-querycommand.

 

 

R7732-01-uBR7246#sh cable modem

remote-query

 

 

 

 

 

 

IP address

MAC address

S/N

US

DS

Tx Time

Micro (dB) Modem

 

 

 

 

Ratio

Power

Power

Offset

Reflection State

 

 

5.108.1.2

0010.4bd7.ccf2

0.0

0.0

0.0

0

0

offline

 

 

5.109.1.2

0000.0000.0022

0.0

0.0

0.0

0

0

offline

 

 

5.110.1.2

0000.0000.0023

0.0

0.0

0.0

0

0

offline

 

 

5.108.1.5

0000.0000.0026

0.0

0.0

0.0

0

0

offline

 

 

5.108.1.4

0000.0000.0024

0.0

0.0

0.0

0

0

offline

 

 

5.108.1.3

0000.0000.0025

0.0

0.0

0.0

0

0

offline

 

 

 

Tips

To display debugging information, enter the debug cable remote-querycommand.

 

 

 

 

 

 

 

 

 

 

See the following for an example debug message of a successful poll of a cable modem:

router# debug cable remote-queryremote-query debugging is on

.

For IP address 209.165.200.223

Nov 10 15:56:50.241: docsIfSignalQualityEntry.5.4 = 380

Nov 10 15:56:50.241: docsIfMibObjects.2.2.1.3.2 = 360

Nov 10 15:56:50.245: docsIfDownstreamChannelEntry.6.4 = -30

Nov 10 15:56:50.245: docsIfUpstreamChannelEntry.6.3 = 12422

Nov 10 15:56:50.249: docsIfSignalQualityEntry.6.4 = 0 Nov 10 15:56:50.477:

See the following for an example debug message when the waiting queue at the CMTS is empty:

SNMP proxy exec got event, but queue is empty

See the following for an example debug message when you try to modify the polling interval or community string while polling in is progress:

Community string if modified will not be reflected

Note The polling interval will be changed. To change the community string, you must unconfigure the snmp-server community command and reconfigure it with the new community string.

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

 

78-5897-01

4-17

 

 

 

Image 17
Contents Troubleshooting the System Managing Cable Modems on the HFC Network Configure Sync Message IntervalVerify Cable Modem Authentication Activate Cable Modem AuthenticationActivate Cable Modem Upstream Address Verification Verify Sync Message IntervalVerify Cable Modem Upstream Address Verification CMTS01config-if#cable source-verify dhcpCMTS01config-if#no cable source-verify CMTS01config-if#cable insertion-interval max CMTS01config-if#no cable insertion-intervalCMTS01config-if#cable insertion-interval AutomaticConfigure Per Modem Filters Configure access lists to be specified on a CMTS01config-if#cable registration-timeout n Configure Cable Modem Registration TimeoutClear Cable Modem Reset Clear Cable Modem Counters Verify Clear Cable Modem ResetConfigure Downstream Rate Limiting and Shaping Configure Traffic ShapingConfigure Upstream Rate Limiting and Shaping Verify Clear Cable Modem CountersBlind Strategies and Time Scheduled Combined CMTS01config-if#nocable upstream n1 rate-limitToken-bucket CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Field Description Sample outputShow Cable Hop Command Spectrum Management Debug and Test Commands14 Show Cable Hop Parameter Descriptions Polling Cable Modems Debug and Test CommandsConfigure Remote Modem Monitoring Enable SnmpAllows you to configure access Verifying Remote Query InformationMonitoring and Maintaining Remote Querying Understanding Show Command ResponsesGeneral Show Commands Show Cable Modem See the sample command output below Page SID Cable modem cable 3/0 upstream 0 offline Show Cable Modem MaintenanceCable modem cable 3/0 upstream 0 unregistered Show Interface Cable UBR7200#show cable modem maintenanceMTU CRC Router# show interface cable 6/0 downstream Field Description18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Cable slot 3, port Show Interface Cable SIDShow Router# show interface c3/0 sid counters verboseRouter# show interface c3/0 sid connectivity ConnectivityRouter# show interface c3/0 sid 1 counters UBR7200#show cable qos profile Troubleshooting Using Cable Flap ListsShow Cable QoS Profile Page Page UBR7200#show cable flap Display the Flap ListMAC ID Statistic DescriptionPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Set Cable Flap List Insertion Time Set Cable Flap List AgingVerify Cable Flap List Aging Verify Cable Flap List Insertion TimeSet Cable Flap List Miss Threshold Set Cable Flap List Power Adjustment ThresholdVerify Cable Flap List Power Adjustment Threshold Clear Cable Flap List Set Cable Flap List SizeVerify Cable Flap List Miss Threshold Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Performing Amplitude Averaging Enable or Disable Power AdjustmentSyntax Valid Values Set Frequency Threshold to Affect Power AdjustmentStep Command Purpose Setting Downstream Test SignalsConfigure Unmodulated Test Signals Verify Test Signal Output Configure Prbs Test SignalsStep Command Pinging Unresponsive Cable ModemsDebug Cable ARP Requests Using Cable Interface Debug CommandsVerify the Ping Debug Environmental Monitor Messages Debug Cable MAC Protocol ErrorsActivate Debug of Baseline Privacy Debug Baseline Privacy ActivityDebug Cable Modems Debug Cable MapsDebug Cable PHY Messages Activate QoS DebugDebug Cable Modem Ranging Messages Debug Cable Modem Reset MessagesDebug Upstream Messages Debug Cable Modem Registration RequestsDebug Channel Allocations Debug Spectrum ManagementDebug Cmts Transmissions Debug Upstream Channel Change UCC MessagesDebug Upstream Channel Description UCD Messages Managing the Cisco uBR7246 VXR Clock CardClear Clock Counters Show diag Show frame-clocks Show tech support Show versionSet Midplane TDM Clock as Primary Reference Force Alternate ClockDisplay Clock Values Cable clock force primary secondary no cable clock forceShow Clock Hardware Information and Register Values Show Clock Diagnostic InformationRouter# show cable clock Show controllers clock-reference33 describes the fields shown in the show diag display Router# show frame-clocks Show Clock FramesShow General Information