Cisco Systems uBR7200 Series manual Pinging Unresponsive Cable Modems, Configure Prbs Test Signals

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Chapter 4 Troubleshooting the System

Pinging Unresponsive Cable Modems

Configure PRBS Test Signals

Table 4-30 Instructions to Configure PRBS Test Signals

Step Command

1.# router(config-if)#cable downstream if-output prbs

2.Router(config-if)#no cable downstream if-output

Purpose

Generates a PRBS test signal on the downstream channel. The interface is shut down.

Stops sending test signals.

Note Remember to reenable the interface to resume normal operations.

Verify Test Signal Output

To verify the output of a continuous-wave test signal or the output of a PRBS test signal, use a spectrum analyzer on the downstream channel. The downstream carrier is enabled as a default.

The standard mode of operation is modulated signal output and the interface is active. For PRBS and continuous wave output, the selected interface will be shut down.

The functioning of the no cable downstream if-outputcommand has not changed. The interface is shut down.

Pinging Unresponsive Cable Modems

Ping a Cable Modem

Ping DOCSIS is a Cisco patent-pending feature that allows a cable system administrator to quickly diagnose the health of a channel between the Cisco uBR7200 series universal broadband router and the cable modem. The technology uses 1/64—the bandwidth of IP ping—and works with cable modems that don’t have an IP address. This allows cable operators to ping cable modems that are unable to complete registration, have internal bugs, or that are unresponsive due to a crash.

Information the Ping DOCSIS feature includes a real-time view and plot of requested power adjustments, as well as a measure of optimal headend reception power. This gives the cable operator the ability to solicit a configurable number of periodic ranging requests from a cable modem.

To ping a specific cable modem to determine if it is online, use the following command in EXEC mode.

Table 4-31 Instructions to Ping a Cable Modem

Command

Purpose

 

 

CMTS01# ping docsis addr

Ping the cable modem with a specific MAC address

 

or IP address to see if it is online.

 

 

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

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Contents Troubleshooting the System Configure Sync Message Interval Managing Cable Modems on the HFC NetworkActivate Cable Modem Authentication Verify Cable Modem AuthenticationActivate Cable Modem Upstream Address Verification Verify Sync Message IntervalCMTS01config-if#cable source-verify dhcp CMTS01config-if#no cable source-verifyVerify Cable Modem Upstream Address Verification CMTS01config-if#no cable insertion-interval CMTS01config-if#cable insertion-interval maxCMTS01config-if#cable insertion-interval AutomaticConfigure Per Modem Filters Configure access lists to be specified on a Configure Cable Modem Registration Timeout Clear Cable Modem ResetCMTS01config-if#cable registration-timeout n Verify Clear Cable Modem Reset Clear Cable Modem CountersConfigure Traffic Shaping Configure Downstream Rate Limiting and ShapingConfigure Upstream Rate Limiting and Shaping Verify Clear Cable Modem CountersCMTS01config-if#nocable upstream n1 rate-limit Blind Strategies and Time Scheduled CombinedToken-bucket CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Sample output Field DescriptionSpectrum Management Debug and Test Commands Show Cable Hop Command14 Show Cable Hop Parameter Descriptions Debug and Test Commands Polling Cable ModemsEnable Snmp Configure Remote Modem MonitoringAllows you to configure access Verifying Remote Query InformationUnderstanding Show Command Responses General Show CommandsMonitoring and Maintaining Remote Querying Show Cable Modem See the sample command output below Page SID Show Cable Modem Maintenance Cable modem cable 3/0 upstream 0 unregisteredCable modem cable 3/0 upstream 0 offline UBR7200#show cable modem maintenance Show Interface CableMTU CRC Field Description Router# show interface cable 6/0 downstream18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Show Interface Cable SID Cable slot 3, portRouter# show interface c3/0 sid counters verbose ShowRouter# show interface c3/0 sid connectivity ConnectivityRouter# show interface c3/0 sid 1 counters Troubleshooting Using Cable Flap Lists Show Cable QoS ProfileUBR7200#show cable qos profile Page Page Display the Flap List UBR7200#show cable flapStatistic Description MAC IDPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Set Cable Flap List Aging Set Cable Flap List Insertion TimeVerify Cable Flap List Aging Verify Cable Flap List Insertion TimeSet Cable Flap List Power Adjustment Threshold Verify Cable Flap List Power Adjustment ThresholdSet Cable Flap List Miss Threshold Set Cable Flap List Size Clear Cable Flap ListVerify Cable Flap List Miss Threshold Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Enable or Disable Power Adjustment Performing Amplitude AveragingSet Frequency Threshold to Affect Power Adjustment Syntax Valid ValuesSetting Downstream Test Signals Configure Unmodulated Test SignalsStep Command Purpose Configure Prbs Test Signals Verify Test Signal OutputStep Command Pinging Unresponsive Cable ModemsUsing Cable Interface Debug Commands Verify the PingDebug Cable ARP Requests Debug Cable MAC Protocol Errors Debug Environmental Monitor MessagesActivate Debug of Baseline Privacy Debug Baseline Privacy ActivityDebug Cable Maps Debug Cable ModemsDebug Cable PHY Messages Activate QoS DebugDebug Cable Modem Reset Messages Debug Cable Modem Ranging MessagesDebug Upstream Messages Debug Cable Modem Registration RequestsDebug Spectrum Management Debug Channel AllocationsDebug Cmts Transmissions Debug Upstream Channel Change UCC MessagesManaging the Cisco uBR7246 VXR Clock Card Debug Upstream Channel Description UCD MessagesClear Clock Counters Show diag Show frame-clocks Show tech support Show versionForce Alternate Clock Set Midplane TDM Clock as Primary ReferenceDisplay Clock Values Cable clock force primary secondary no cable clock forceShow Clock Diagnostic Information Show Clock Hardware Information and Register ValuesRouter# show cable clock Show controllers clock-reference33 describes the fields shown in the show diag display Show Clock Frames Show General InformationRouter# show frame-clocks