Cisco Systems uBR7200 Series manual Managing Cable Modems on the HFC Network

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Chapter 4 Troubleshooting the System

Managing Cable Modems on the HFC Network

Tips The SNR estimate for a cable modem installed at a headend should be between 35 dB and 39 dB. Although the exact value displayed will vary from cable modem to cable modem, values collected on the same cable modem from measurement to measurement will be consistent. Maximizing SNR optimizes cable modem reliability and service quality.

Managing Cable Modems on the HFC Network

To manage cable modems connected to the network, perform the following as appropriate:

Configure Sync Message Interval

Activate Cable Modem Authentication

Activate Cable Modem Upstream Address Verification

Configure Dynamic Contention Algorithms (Cable Insertion Interval, Range, and Data Backoffs)

Configure the Dynamic Map Advance Algorithm

Configure Per Modem Filters

Configure the Maximum Number of Hosts Attached to a Cable Modem

Configure Cable Modem Registration Timeout

Clear Cable Modem Reset

Clear Cable Modem Counters

Configure Traffic Shaping

Configure Spectrum Management (without the Cisco MC16S Cable Modem Card)

Caution Cisco recommends using default values for most commands. Default settings are adequate for most systems.

Configure Sync Message Interval

To specify the interval between successive sync message transmissions from the Cisco uBR7200 series, use the following command in cable interface configuration mode.

Table 4-1

Instructions to Configure Sync Message Interval

 

 

 

 

Command

 

Purpose

 

 

CMTS01(config-if)#cable sync-interval msec

Specify the interval in milliseconds between

 

 

successive sync message transmissions from the

 

 

Cisco uBR7200 series. Valid values are from

 

 

1 to 200 msec. Default = 10 msec.

no cable sync-interval

Return the sync message interval to its default

 

 

value of 10 msec.

 

 

 

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

4-2

78-5897-01

 

 

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Contents Troubleshooting the System Configure Sync Message Interval Managing Cable Modems on the HFC NetworkActivate Cable Modem Upstream Address Verification Activate Cable Modem AuthenticationVerify Cable Modem Authentication Verify Sync Message IntervalVerify Cable Modem Upstream Address Verification CMTS01config-if#cable source-verify dhcpCMTS01config-if#no cable source-verify CMTS01config-if#cable insertion-interval CMTS01config-if#no cable insertion-intervalCMTS01config-if#cable insertion-interval max AutomaticConfigure Per Modem Filters Configure access lists to be specified on a CMTS01config-if#cable registration-timeout n Configure Cable Modem Registration TimeoutClear Cable Modem Reset Verify Clear Cable Modem Reset Clear Cable Modem CountersConfigure Upstream Rate Limiting and Shaping Configure Traffic ShapingConfigure Downstream Rate Limiting and Shaping Verify Clear Cable Modem CountersToken-bucket CMTS01config-if#nocable upstream n1 rate-limitBlind Strategies and Time Scheduled Combined CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Sample output Field DescriptionSpectrum Management Debug and Test Commands Show Cable Hop Command14 Show Cable Hop Parameter Descriptions Debug and Test Commands Polling Cable ModemsAllows you to configure access Enable SnmpConfigure Remote Modem Monitoring Verifying Remote Query InformationMonitoring and Maintaining Remote Querying Understanding Show Command ResponsesGeneral Show Commands Show Cable Modem See the sample command output below Page SID Cable modem cable 3/0 upstream 0 offline Show Cable Modem MaintenanceCable modem cable 3/0 upstream 0 unregistered UBR7200#show cable modem maintenance Show Interface CableMTU CRC Field Description Router# show interface cable 6/0 downstream18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Show Interface Cable SID Cable slot 3, portRouter# show interface c3/0 sid connectivity Router# show interface c3/0 sid counters verboseShow ConnectivityRouter# show interface c3/0 sid 1 counters UBR7200#show cable qos profile Troubleshooting Using Cable Flap ListsShow Cable QoS Profile Page Page Display the Flap List UBR7200#show cable flapStatistic Description MAC IDPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Verify Cable Flap List Aging Set Cable Flap List AgingSet Cable Flap List Insertion Time Verify Cable Flap List Insertion TimeSet Cable Flap List Miss Threshold Set Cable Flap List Power Adjustment ThresholdVerify Cable Flap List Power Adjustment Threshold Verify Cable Flap List Miss Threshold Set Cable Flap List SizeClear Cable Flap List Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Enable or Disable Power Adjustment Performing Amplitude AveragingSet Frequency Threshold to Affect Power Adjustment Syntax Valid ValuesStep Command Purpose Setting Downstream Test SignalsConfigure Unmodulated Test Signals Step Command Configure Prbs Test SignalsVerify Test Signal Output Pinging Unresponsive Cable ModemsDebug Cable ARP Requests Using Cable Interface Debug CommandsVerify the Ping Activate Debug of Baseline Privacy Debug Cable MAC Protocol ErrorsDebug Environmental Monitor Messages Debug Baseline Privacy ActivityDebug Cable PHY Messages Debug Cable MapsDebug Cable Modems Activate QoS DebugDebug Upstream Messages Debug Cable Modem Reset MessagesDebug Cable Modem Ranging Messages Debug Cable Modem Registration RequestsDebug Cmts Transmissions Debug Spectrum ManagementDebug Channel Allocations Debug Upstream Channel Change UCC MessagesClear Clock Counters Managing the Cisco uBR7246 VXR Clock CardDebug Upstream Channel Description UCD Messages Show diag Show frame-clocks Show tech support Show versionDisplay Clock Values Force Alternate ClockSet Midplane TDM Clock as Primary Reference Cable clock force primary secondary no cable clock forceRouter# show cable clock Show Clock Diagnostic InformationShow Clock Hardware Information and Register Values Show controllers clock-reference33 describes the fields shown in the show diag display Router# show frame-clocks Show Clock FramesShow General Information