Cisco Systems uBR7200 Series manual Using Cable Interface Debug Commands, Verify the Ping

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Chapter 4 Troubleshooting the System

Using Cable Interface Debug Commands

Verify the Ping

The ping docsis command returns a verification from a cable modem that is pinged:

Queueing 5 MAC-layer station maintenance intervals, timeout is 25 msec:

!!!!!

Success rate is 100 percent (5/5)

Tips If you are having trouble, make sure you are using a valid MAC or IP address for the cable modem you want to ping.

Using Cable Interface Debug Commands

To troubleshoot cable interfaces, use the following debug commands in enable (privileged EXEC) mode.

Table 4-32 Instructions to Use Debug Command

Command

 

Purpose

 

 

 

 

 

CMTS01# debug cable ?

 

View all debug cable commands that are available.

 

 

 

 

 

CMTS01# undebug all

 

Turn off all debugging information to the console

 

 

 

and choose a more selective debug command.

 

 

 

 

 

 

 

 

 

Note Refer to the debug commands

 

 

 

 

 

that follow.

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution The following commands can generate large amounts of output as the number of

cable modems grows. On heavily loaded systems with thousands of cable modems, these commands can dramatically affect router performance.

Debug Cable ARP Requests

This command activates debugging of arp requests on the cable interfaces. When this command is activated, all cable arp request messages are displayed on the Cisco uBR7200 series console. The format for the command follows:

CMTS01# debug cable arp

To deactivate debugging of arp requests, use the following command:

CMTS01# no debug cable arp

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

 

78-5897-01

4-49

 

 

 

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Contents Troubleshooting the System Managing Cable Modems on the HFC Network Configure Sync Message IntervalVerify Cable Modem Authentication Activate Cable Modem AuthenticationActivate Cable Modem Upstream Address Verification Verify Sync Message IntervalCMTS01config-if#no cable source-verify CMTS01config-if#cable source-verify dhcpVerify Cable Modem Upstream Address Verification CMTS01config-if#cable insertion-interval max CMTS01config-if#no cable insertion-intervalCMTS01config-if#cable insertion-interval AutomaticConfigure Per Modem Filters Configure access lists to be specified on a Clear Cable Modem Reset Configure Cable Modem Registration TimeoutCMTS01config-if#cable registration-timeout n Clear Cable Modem Counters Verify Clear Cable Modem ResetConfigure Downstream Rate Limiting and Shaping Configure Traffic ShapingConfigure Upstream Rate Limiting and Shaping Verify Clear Cable Modem CountersBlind Strategies and Time Scheduled Combined CMTS01config-if#nocable upstream n1 rate-limitToken-bucket CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Field Description Sample outputShow Cable Hop Command Spectrum Management Debug and Test Commands14 Show Cable Hop Parameter Descriptions Polling Cable Modems Debug and Test CommandsConfigure Remote Modem Monitoring Enable SnmpAllows you to configure access Verifying Remote Query InformationGeneral Show Commands Understanding Show Command ResponsesMonitoring and Maintaining Remote Querying Show Cable Modem See the sample command output below Page SID Cable modem cable 3/0 upstream 0 unregistered Show Cable Modem MaintenanceCable modem cable 3/0 upstream 0 offline Show Interface Cable UBR7200#show cable modem maintenanceMTU CRC Router# show interface cable 6/0 downstream Field Description18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Cable slot 3, port Show Interface Cable SIDShow Router# show interface c3/0 sid counters verboseRouter# show interface c3/0 sid connectivity ConnectivityRouter# show interface c3/0 sid 1 counters Show Cable QoS Profile Troubleshooting Using Cable Flap ListsUBR7200#show cable qos profile Page Page UBR7200#show cable flap Display the Flap ListMAC ID Statistic DescriptionPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Set Cable Flap List Insertion Time Set Cable Flap List AgingVerify Cable Flap List Aging Verify Cable Flap List Insertion TimeVerify Cable Flap List Power Adjustment Threshold Set Cable Flap List Power Adjustment ThresholdSet Cable Flap List Miss Threshold Clear Cable Flap List Set Cable Flap List SizeVerify Cable Flap List Miss Threshold Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Performing Amplitude Averaging Enable or Disable Power AdjustmentSyntax Valid Values Set Frequency Threshold to Affect Power AdjustmentConfigure Unmodulated Test Signals Setting Downstream Test SignalsStep Command Purpose Verify Test Signal Output Configure Prbs Test SignalsStep Command Pinging Unresponsive Cable ModemsVerify the Ping Using Cable Interface Debug CommandsDebug Cable ARP Requests Debug Environmental Monitor Messages Debug Cable MAC Protocol ErrorsActivate Debug of Baseline Privacy Debug Baseline Privacy ActivityDebug Cable Modems Debug Cable MapsDebug Cable PHY Messages Activate QoS DebugDebug Cable Modem Ranging Messages Debug Cable Modem Reset MessagesDebug Upstream Messages Debug Cable Modem Registration RequestsDebug Channel Allocations Debug Spectrum ManagementDebug Cmts Transmissions Debug Upstream Channel Change UCC MessagesDebug Upstream Channel Description UCD Messages Managing the Cisco uBR7246 VXR Clock CardClear Clock Counters Show diag Show frame-clocks Show tech support Show versionSet Midplane TDM Clock as Primary Reference Force Alternate ClockDisplay Clock Values Cable clock force primary secondary no cable clock forceShow Clock Hardware Information and Register Values Show Clock Diagnostic InformationRouter# show cable clock Show controllers clock-reference33 describes the fields shown in the show diag display Show General Information Show Clock FramesRouter# show frame-clocks