Cisco Systems uBR7200 Series manual

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Chapter 4 Troubleshooting the System

Understanding Show Command Responses

Note * means the noise power adjustment method is active for this modem; ! means the modem has reached its maximum transmit power

The QoS column contains the service class assigned to the modem

The CPE column identifies the number of devices behind the modem

The Max CPE column identifies the maximum number of devices configured for the modem

The IP address reveals the modem’s IP address

The MAC address reveals the modem’s MAC address

The Concatenation column reveals if concatenation is enabled (yes) or disabled (no)

The Rx SNR column reveals the SNR ratio level in dBmV as perceived by the cable modem

Note This parameter is only meaningful for cable modems. A CMTS will return a zero.

The S/N Ratio column provides values for remote-queried modems.

The US Power column reveals the transmit power level for the upstream channel in dBmV.

The DS Power column reveals the received power level at the downstream modem in dBmV.

Note If the power level measurement is not supported, set this parameter to zero. Also, if the interface is down, this value will be the CMTS-configured value, the most current CM value, or zero.

The Tx Timing Offset shows the current round trip time at the CM. The value is used to synchronize upstream transmission to the CMTS and is measured in units of 6.25 microseconds.

The Micro (dB) Reflection column is the total microreflections including in-channel response as perceived on this interface, measured in Dbc below the signal level.

Note The value is not assumed to return an absolutely accurate value, but gives a rough indication of microreflections received on this interface.

The Offline Time column reveals when a modem went offline.

The Previous State column reveals the modem’s status prior to going offline. See the modem ranging states given earlier.

The Rx Power column reveals the last receive power measurement for a modem that is offline before it went offline.

SM Exhaust Count reveals the number of times the CMTS declared that modem offline. The modem can be marked offline for various reasons. Refer to Show Cable Modem Maintenance, page 4-23.

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

 

78-5897-01

4-21

 

 

 

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Contents Troubleshooting the System Managing Cable Modems on the HFC Network Configure Sync Message IntervalVerify Cable Modem Authentication Activate Cable Modem AuthenticationActivate Cable Modem Upstream Address Verification Verify Sync Message IntervalCMTS01config-if#cable source-verify dhcp CMTS01config-if#no cable source-verifyVerify Cable Modem Upstream Address Verification CMTS01config-if#cable insertion-interval max CMTS01config-if#no cable insertion-intervalCMTS01config-if#cable insertion-interval AutomaticConfigure Per Modem Filters Configure access lists to be specified on a Configure Cable Modem Registration Timeout Clear Cable Modem ResetCMTS01config-if#cable registration-timeout n Clear Cable Modem Counters Verify Clear Cable Modem ResetConfigure Downstream Rate Limiting and Shaping Configure Traffic ShapingConfigure Upstream Rate Limiting and Shaping Verify Clear Cable Modem CountersBlind Strategies and Time Scheduled Combined CMTS01config-if#nocable upstream n1 rate-limitToken-bucket CMTS01# show interface c3/0 sid 1 countersGuided Frequency Hop Field Description Sample outputShow Cable Hop Command Spectrum Management Debug and Test Commands14 Show Cable Hop Parameter Descriptions Polling Cable Modems Debug and Test CommandsConfigure Remote Modem Monitoring Enable SnmpAllows you to configure access Verifying Remote Query InformationUnderstanding Show Command Responses General Show CommandsMonitoring and Maintaining Remote Querying Show Cable Modem See the sample command output below Page SID Show Cable Modem Maintenance Cable modem cable 3/0 upstream 0 unregisteredCable modem cable 3/0 upstream 0 offline Show Interface Cable UBR7200#show cable modem maintenanceMTU CRC Router# show interface cable 6/0 downstream Field Description18 Show Interface Cable Upstream Command Field Descriptions ATP Enhanced Show Interface Upstream Output Cable slot 3, port Show Interface Cable SIDShow Router# show interface c3/0 sid counters verboseRouter# show interface c3/0 sid connectivity ConnectivityRouter# show interface c3/0 sid 1 counters Troubleshooting Using Cable Flap Lists Show Cable QoS ProfileUBR7200#show cable qos profile Page Page UBR7200#show cable flap Display the Flap ListMAC ID Statistic DescriptionPlant troubleshooting. The CRC counter indicates Troubleshoot with the Flap List Set Cable Flap List Insertion Time Set Cable Flap List AgingVerify Cable Flap List Aging Verify Cable Flap List Insertion TimeSet Cable Flap List Power Adjustment Threshold Verify Cable Flap List Power Adjustment ThresholdSet Cable Flap List Miss Threshold Clear Cable Flap List Set Cable Flap List SizeVerify Cable Flap List Miss Threshold Verify Cable Flap List SizeCustomize Other Flap List Values and Related Commands Performing Amplitude Averaging Enable or Disable Power AdjustmentSyntax Valid Values Set Frequency Threshold to Affect Power AdjustmentSetting Downstream Test Signals Configure Unmodulated Test SignalsStep Command Purpose Verify Test Signal Output Configure Prbs Test SignalsStep Command Pinging Unresponsive Cable ModemsUsing Cable Interface Debug Commands Verify the PingDebug Cable ARP Requests Debug Environmental Monitor Messages Debug Cable MAC Protocol ErrorsActivate Debug of Baseline Privacy Debug Baseline Privacy ActivityDebug Cable Modems Debug Cable MapsDebug Cable PHY Messages Activate QoS DebugDebug Cable Modem Ranging Messages Debug Cable Modem Reset MessagesDebug Upstream Messages Debug Cable Modem Registration RequestsDebug Channel Allocations Debug Spectrum ManagementDebug Cmts Transmissions Debug Upstream Channel Change UCC MessagesDebug Upstream Channel Description UCD Messages Managing the Cisco uBR7246 VXR Clock CardClear Clock Counters Show diag Show frame-clocks Show tech support Show versionSet Midplane TDM Clock as Primary Reference Force Alternate ClockDisplay Clock Values Cable clock force primary secondary no cable clock forceShow Clock Hardware Information and Register Values Show Clock Diagnostic InformationRouter# show cable clock Show controllers clock-reference33 describes the fields shown in the show diag display Show Clock Frames Show General InformationRouter# show frame-clocks