Extron electronic ISM 182 manual Specific problems, Problem Cause

Page 43

Specific problems

The table below shows some common operating problems and their solutions.

Problem	Cause
No image appears.	The input signal is
	incompatible.
	The input is improperly
	configured.
	Freeze mode was
	entered via an SIS
	command when the
	image was black.

Solution

Connect an input device that is compatible with the ISM.

Use the Video & Audio Configuration submenu to select the correct input format.

Deactivate freeze mode via an SIS command.

The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is flashing. The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is too soft. The detail level	Use the Filter button to change the
needs to be	detail level.
changed.

Integration Scaling Matrix Switcher • Operation 3-21

Image 43

Contents ISM 482 & ISM Integration Scaling Matrix SwitchersInstrucciones de seguridad Español Safety Instructions EnglishConsignes de Sécurité Français Sicherheitsanleitungen DeutschQS-1 Quick Start Integration Scaling Matrix SwitcherQS-2 Quick Start Integration Scaling Matrix Switcher, cont’dTable of Contents Table of Contents, cont’d Integration Scaling Matrix Switcher Table of Contents Iii Iv Integration Scaling Matrix Switcher Table of Contents One About this Manual About the SwitcherIntegration Scaling Matrix Switcher Introduction Introductiontroduction, cont’dExtron ISM Introduction, cont’d FeaturesIntegration Scaling Matrix Switcher Introduction Introduction, cont’d Two Integration Scaling Matrix Switcher Installation Installationstallation, cont’dMounting the Switcher Tabletop placementInput connections Cabling and Rear Panel ViewsCaptive screw connector wiring for inputs Installation, cont’dBNC output connections for Rgbhv and Rgbs video Output connectionsEthernet connection Cabling and RJ-45 connector wiringChoosing a network cable RJ-45 connector pinout tables Wiring the network cableRS-232 connection ConfigurationThree Video/Audio selection button and LEDs Front Panel Controls and IndicatorsIntegration Scaling Matrix Switcher Operation Operationeration, cont’dInput buttons, LEDs, and label window Outputs buttons and LEDsFront panel input label window Operation, cont’d Picture adjustment buttonsBlack/Mute button and LEDs LCD display Adjustment knobsMenu control buttons Front Panel Operations PowerExtron Electronics ISM 60-425-01 Version Menu system overviewInput Configuration submenu Video & Audio Configuration menuOutput Resolution submenu Output Configuration menuSync Type and Polarity submenu Resolution 50 Hz 56 Hz 60 Hz 75 Hz 85 Hz Lock at 50/60 HzVideo & Audio Advanced Configuration menuBlanking submenu Blue Only Mode and Edge Smoothing submenuRGB Delay submenu Test Pattern submenuReset submenu Enhanced Mode submenuPixel Phase submenu PAL Film Mode submenuSave Preset submenu User Presets menuExit menu Erase Preset submenu13 Picture adjustments flowchart Picture adjustments14 Front panel security lockout flowchart Front panel security lockout executive modeIP information Optimizing the VideoControls to position the image Setting up a DVD sourceOptimizing the Audio TroubleshootingGeneral checks Problem Cause Specific problemsOperation, cont’d Four RS-232 Link Integration Scaling Matrix Switcher Programmer’s GuideEthernet Link Default address SymbolsInput and output video type Switcher-Initiated MessagesPower-up Ties creationX2 Col Programmer’s Guide, cont’d Switcher error responses Host-to-Switcher InstructionsUsing the command/response table Command Ascii Command Response Additional description Vertical size BrightnessContrast Horizontal sizeVertical detail filter RGB and component video inputs Pixel phaseBottom blanking Horizontal detail filter RGB and component video inputsTest pattern User presetsAuto Memories FreezeVerbose mode Executive modeInformation requests Resets Command/response table for IP SIS commandsDelay times Command/response table for special function SIS commandsScaler settings Edge smoothing Enhanced modePAL film mode Blue screenMemory backup Command Hex Command ResponseAdditional description Five Control Software for Windows Installing the softwareEthernet protocol settings Integration Scaling Matrix Switcher Switcher SoftwareIf you selected a comm port, proceed to step Using the control programWindows Control program window Switcher Software, cont’dButton-Label Generator Using the help programUsing the software Installing the softwareSix EthernetOperation,cont’d Integration Scaling Matrix Switcher Ethernet OperationLoad the Startup Control Control Create a tie Change the RGB delayEthernet Operation, cont’d ControlPreview the scan rate Executive modeFreeze the output Output a test patternSystem Configuration System ConfigurationISM Name field Administration fieldsISM IP Settings fields ISM IP Address fieldFile Management File ManagementI/O Configuration Input configurationOutput resolution, rate, sync format, and polarity Output rate Output resolutionOutput polarity Output formatAAppendix a Ethernet Connection, cont’d Integration Scaling Matrix Switcher Ethernet ConnectionPing to determine the Web IP address Ping to determine the switcher’s IP addressTelnet tips Connect as a Telnet clientOpen Close Escape character and Esc keyLocal echo Set carriage return-line feedEthernet Connection, cont’d AppendixBB Integration Scaling Matrix Switcher Reference Information SpecificationsAudio Part Numbers Optional accessoriesCables and connectors Reference Information, cont’dPlenum BNC-5 Mini HR Cable Assorted connectors BNC connectorsBNC-4 Mini HR Cable BNC-5 Mini HR CableFirmware Upgrade Installation Figure B-1 Removing the ISM cover Button Labels Integration Scaling Matrix Switcher Reference Information Reference Information, cont’d FCC Class B Notice Extron Electronics, USA

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