Tripp Lite SU10KRT3/1X owner manual Troubleshooting, UPS Detects Error While in Self-Test Mode

Page 17

9 – Troubleshooting

If the UPS system malfunctions during operation, check the following:

•Is the input and output wiring correct?

•Is the utility AC input voltage within the acceptable range for the UPS system?

If problems persists, please refer to the instructions below. If the problem continues to persist after following the instructions below and/or restarting the UPS system, contact Tripp Lite for service.

Problem

LCD Screen Error Code

Possible Solution

 

 

 

 

Fault LED

Er05 +

+

Check the battery connection, then recharge the battery for 12 hours. If the

 

 

 

problem persists, contact Tripp Lite for service and/or battery replacement.

 

 

 

Fault LED

Er06/Er10/Er12/Er28 +

If the breaker has tripped, turn off the UPS system completely and allow

 

 

 

it to cool. Remove some of the load from the UPS output, then reset the

 

 

 

breaker and restart the UPS. If any of the wiring appears to be damaged,

 

 

 

replace it.

 

 

 

 

Fault LED

EPO

 

Remove the EPO terminal short circuit.

 

 

 

 

Fault LED

Er11/Er33

 

Remove any objects blocking the ventilation holes. Make sure the UPS

 

 

 

location provides adequate ventilation.

 

 

 

 

Fault LED

Er14

 

Check the cooling fans on the rear panel. If the problem persists, contact

 

 

 

Tripp Lite for service.

 

 

 

 

Fault LED

Er15

 

Make sure the UPS is operating in normal mode. If it is operating in CVCF

 

 

 

mode, restart the UPS.

 

 

 

 

Fault LED

Er16/Er27

 

All parallel UPS parameters except ID number must be same. Adjust the

 

 

 

parameters.

 

 

 

 

Fault LED

Er21

 

Reconnect the RJ45 cable or set a UPS with ID=1.

 

 

 

Fault LED

Other Error Code

Have a qualified electrician check the AC supply circuit and wiring, then

 

 

 

restart the UPS system. If the problem persists, contact Tripp Lite for

 

 

 

service.

 

 

 

UPS fails to offer battery

Not Applicable

Recharge the battery uninterrupted for 12 hours. If the problem persists,

backup or backup time is

 

 

contact Tripp Lite for service and/or battery replacement.

much shorter than calculated.

 

 

 

 

 

 

UPS locks itself and cannot

Not Applicable

Attempt to restart the UPS system (see below). If the problem persists,

be turned off.

 

 

contact Tripp Lite for service.

 

 

 

 

UPS Detects Error While in Self-Test Mode

If a serious abnormal condition occurs, the UPS system will lock itself in the “OFF” position AAA and the fault LED will illuminate on the

control panel. After three seconds, all messages will be locked except for bypass messages ( and). If the AC utility input power

becomes abnormal after the UPS locks, the LED will go out and will appear on the LCD.

To release the UPS system lock:

1.Troubleshoot the UPS system problem using the chart above.

2.Press the “OFF”button for five seconds until the buzzer sounds twice, then release the button.

3.Turn off the utility input breaker.

4.Restart the UPS system by following the instructions in Section 6-3 – Normal Mode Startup.

5.If the problem persists, contact Tripp Lite for service.

AAA

UPS Off

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Contents Русский EspañolFrançais Introduction Important Safety InstructionsLocation Warnings Connection WarningsBattery Warnings Wiring WarningsUPS System Power Module Rear Panel Rear Panel FeaturesUPS System Hardware Kit MountingMounting Rack PlacementPost Mounting Procedure Wiring Preparation WiringTerminal Block Diagram Tower Mounting ProcedureElectrical and Cable Data AC Input/Output Wiring InstructionsAC Input and Output 75C Minimum Copper Wire External battery pack is required to operate the UPS system External Battery Pack ConnectionUPS System Power on Control Panel FeaturesStandard Operation Buzzer SilenceLCD Symbols Control Panel Error CodesSymbol Description Code DescriptionNormal Mode Startup UPS System Settings and Measurements Battery Mode Startup Cold StartUPS System Shutdown Checking UPS System MeasurementsChanging Default Settings Settings and Special FunctionsInstallation UPS System PlacementStart-up Procedure Parallel Redundancy Operation OptionalNetwork Card CommunicationsEPO Connection RS-232 Serial CommunicationsUPS Detects Error While in Self-Test Mode TroubleshootingProblem LCD Screen Error Code Possible Solution To release the UPS system lockStorage and Service SpecificationsService StorageRegulatory Compliance Identification Numbers WarrantyLimited Warranty Desembalaje Colocación Montaje Rack Montaje Torre English Français РусскийApagado del sistema de UPS Tarjeta de red Puerto EPO Comunicaciones seriales RS-232Instrucciones de seguridad importantes IntroducciónAdvertencias de ubicación Advertencias sobre la conexiónAdvertencias sobre el cableado Instrucciones de seguridad importantes continuaciónAdvertencias sobre las baterías Notas sobre las etiquetasCaracterísticas del panel posterior Kit de herramientas del sistema de UPS MontajeDesembalaje Procedimiento después del montaje ColocaciónMontaje Rack Cableado Diagrama del bloque de terminalesMontaje Torre Preparación para el cableadoEntrada y salida de CA cable de cobre de mínimo 75 ºC Datos eléctricos y de los cablesInstrucciones del cableado de entrada/salida de CA Conexión del módulo de baterías externas 9 10 11 Funcionamiento estándarCaracterísticas del panel de control Funcionamiento estándar continuación Códigos de error del panel de controlCaracterísticas del panel de control continuación Símbolos LCDArranque en modo normal Arranque en modo batería arranque en frío Configuraciones y mediciones del sistema de UPSApagado del sistema de UPS Cómo controlar las mediciones del sistema de UPSCómo cambiar las configuraciones predeterminadas Configuraciones y funciones especialesColocación del sistema de UPS Funcionamiento con redundancia paralela opcionalInstalación Procedimiento de arranqueTarjeta de red ComunicacionesConexión EPO Comunicaciones seriales RS-232Para liberar el bloqueo del sistema de UPS Resolución de problemasProblema Código de error de pantalla LCD Solución posible Almacenamiento y servicio EspecificacionesAlmacenamiento Servicio técnicoCumplimiento de las normas de los números de identificación GarantíaGarantía limitada English GarantieCaractéristiques eau de cAvertissements relatifs aux connexions Avertissements relatifs à l’emplacementConsignes importantes de sécurité Avertissements relatifs aux batteries Consignes importantes de sécurité suiteAvertissements relatifs aux câblages Panneau arrière du module d’alimentation du système ASI Caractéristiques du panneau arrièreLire la Consignes importantes de sécurité avant le montage MontageDéballage Kit matériel système ASIMise en place Montage suiteMontage rack Procédure de montage avec 4 montantsMontage tour CâblagePréparation des câbles Schéma des bornesDonnées électriques et câbles Câblage suiteConsignes de câblage entrée/sortie c.a Entrée et sortie c.a. fil en cuivre minimum 75 CConnexion du pack batterie externe Fonctionnement standard Mise en sourdine de l’alarmeCaractéristiques du panneau de contrôle Mise sous tension du système ASISymbole Description Symbole LCDFonctionnement standard suite Codes d’erreur du panneau de contrôleDémarrage en mode normal Arrêt du système ASI Démarrage en mode batterie démarrage à froidRéglages et mesures du système ASI Vérification des mesures du système ASIModification des réglages par défaut Réglages et mesures du système ASI suiteRéglages et fonctions spéciales Procédure de démarrage Emplacement du système ASIFonctionnement en redondance parallèle en option Connexion EPO Carte réseauCommunications série RS-232 Réglages d’interface RS-232’ASI détecte une erreur en mode auto-test Résolution des problèmesProblème Code d’erreur de l’écran LCD Solution possible Pour déverrouiller le système ASIEntretien et stockage SpécificationsStockage RévisionNuméros d’identification de conformité aux règlements GarantieGarantie limitée Français EnglishEspañol Основные правила техники безопасности ВведениеМеры предосторожности при выборе места размещения и сборке Меры предосторожности при подключении к источнику питанияОсновные правила техники безопасности продолжение Задняя панель силового модуля системы ИБП Элементы задней панелиУсловные обозначения на этикетке Комплект крепежа для сборки системы ИБП СборкаРаспаковка Процедура сборки в стойку с 4 опорами Rack РазмещениеСборка стоечный вариант Сборка вертикальный вариант Электромонтажные работы и подключениеСхема блока выводов Процедура сборки вертикального варианта TowerИнструкции по монтажу входов/выходов переменного тока Электромонтажные работы и подключение продолжениеПараметры входов/выходов и кабелей Подсоединение внешнего блока аккумуляторных батарей Элементы контрольной панели Эксплуатация системы в стандартной конфигурацииВключение питания системы ИБП Отключение зуммераЭлементы контрольной панели продолжение Эксплуатация системы в стандартной конфигурации продолжениеКоды ошибок, выдаваемые на контрольную панель Символы, выводимые на ЖК-дисплейЗапуск при работе в нормальном режиме Отключение системы ИБП Запуск в батарейном режиме Холодный стартНастройки и значения измеряемых параметров системы ИБП Проверка измеряемых параметров системы ИБПИзменение стандартных настроек Настройки и специальные функцииПроцедура запуска Размещение системы ИБПСборка и установка Сетевая карта Возможность использования сетевых подключенийПорт EPO аварийного отключения питания Серийный порт RS-232Для разблокировки системы ИБП Диагностика и устранение неисправностей11 Хранение и обслуживание 10 Технические характеристикиХранение ОбслуживаниеОграниченная гарантия 12 Гарантия

SU10KRT3/1X specifications

The Tripp Lite SU10KRT3/1X is a robust and efficient 10kVA UPS (Uninterruptible Power Supply) designed to meet the power management needs of critical electronic equipment. This industrial-grade UPS is ideal for safeguarding servers, telecommunications equipment, and networking hardware, providing the reliability necessary in today's tech-dependent world.

One of the standout features of the SU10KRT3/1X is its ability to deliver pure sine wave output, which ensures that connected devices receive a stable and clean power supply. This is especially crucial for sensitive electronics, including servers and other IT infrastructure components that require a consistent power source to maintain peak performance and operational integrity.

The UPS boasts a comprehensive input voltage range, making it adaptable to various power conditions. With an output power factor of 0.9, the SU10KRT3/1X maximizes the power available for connected devices, providing efficient power usage that ultimately lowers operational costs. This UPS also features an automatic voltage regulation (AVR) system that stabilizes voltage fluctuations, offering an additional layer of protection against surges and brownouts.

Another significant characteristic of the Tripp Lite SU10KRT3/1X is its modular design, featuring hot-swappable batteries that allow for easy maintenance without shutting down connected equipment. This feature minimizes downtime and enhances reliability, ensuring that critical systems remain functional even during maintenance activities.

The LCD display provides real-time status information, including input and output voltage, battery status, and load levels. This user-friendly interface allows IT administrators and technicians to monitor the UPS easily and respond quickly to any potential issues.

Compatibility is another area where the SU10KRT3/1X excels. It is equipped with multiple communication options, including USB, RS-232, and optional SNMP capability, enabling seamless integration with monitoring systems and ensuring effective communication with connected devices.

Tripp Lite has backed the SU10KRT3/1X with a solid warranty and exceptional customer support, assuring users of the product's reliability and performance. As organizations increasingly rely on technology, the SU10KRT3/1X serves as a trustworthy solution for maintaining consistent power availability, ultimately contributing to business continuity and efficiency.
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