BenQ MS521 Projector does not turn on, No picture, Blurred image, Remote control does not work

Page 68

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the

 

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

aligned properly.

as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

 

 

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 30 for details.

 

 

 

68 Troubleshooting

Image 68
Contents User Man ual Table of contents Areas where the mains voltage Your projector through a powerUninterruptible power supply Refer servicing to qualified service personnelSafety Instructions Do not block the ventilation holes Safety Instructions Projector features Shipping contents Projector exterior view Rear/lower sideControls and functions Ceiling mounting the projector Remote control Volume + SettingSource MuteReplacing the remote control battery Front Ceiling Choosing a locationFront Table MS521/MX522/MS511H Projection dimensionsObtaining a preferred projected image size MW523/TW523 762 646 404Connection Connecting a computer or monitor Connecting a computerConnecting a monitor To connect the projector to a notebook or desktop computerConnecting Video source devices Connecting a Hdmi source device To connect the projector to a Hdmi source deviceConnecting a Component Video source device To connect the projector to a Component Video source deviceConnecting an S-Video/composite source device To connect the projector to an S-Video/Video source deviceOperation Starting up the projectorAuto-adjusting the image Adjusting the projected imageAdjusting the projection angle Fine-tuning the image size and clarity Use build-in test patternCorrecting keystone Using the menus Using a security cable lock Utilizing the password functionSetting a password Securing the projectorChanging the password If you forget the passwordEntering the password recall procedure Disabling the password function Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Selecting a picture mode Setting the User 1/User 2 modeGo to the Picture Picture Mode menu Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesSetting a preferred color temperature About color temperatures3D Color Management Press MODE/ENTER and the 3D Color Management page displaysMagenta Cyan Top-Left Bottom-Left Top-Right Bottom-Right Setting the presentation timerSelection Description Remote paging operations To cancel the timer, perform the following stepsHow to use the Timer On key? Hiding the image Freezing the imageAdjusting the sound Adjusting the sound levelTo activate the High Altitude Mode Operating in a high altitude environmentUse Teaching Template Select the lamp saver mode Until the System Setup Advanced menu is highlightedLamp Mode Description Personalizing the projector menu displayShutting down the projector Main menu Sub-menu Options Menu operationMenu system Picture System Setup Basic Setup AdvancedDescription of each menu Teaching TemplatePicture Mode Picture menuReference ModeTemperature Color Temperature Fine Tuning 3D ColorReset Picture SettingTimer InstallationSettings PresentationBasic menu OperationPanel Key LockSystem Setup Advanced menu High AltitudeAudio LampReset All ClosedCaption StandbyInformation menu CurrentSystem StatusCleaning the lens Cleaning the projector caseCare of the projector Storing the projectorSetting Lamp mode eco function as Economic or SmartEco mode Setting Auto Power OffLamp information Getting to know the lamp hourPage Timing of replacing the lamp Status MessageReplacing the lamp Page Resetting the lamp timer Indicators Green Green Flashing Flashing Off Remote control does not work Password is incorrectProjector does not turn on No pictureSpecifications 301.6 219.2 111.3 DimensionsCeiling mount installation Supported timing for PC input Timing chartResolution Mode Vertical Horizontal Pixel Frequency KHz MHz Supported timing for Hdmi Hdcp input HDMI/DVI Supported timing for Component-YPbPr input Supported timing for Video and S-Video inputPC timing Supported 3D signal for Hdmi Hdcp inputVideo timing Supported 3D signal for D-SUB input SXGA85Supported 3D signal for Video and S-Video input Limited warranty PatentsCopyright DisclaimerFCC statement for the United States only Warranty and Copyright information For UK only CE DOC KONFORMITÄTSERKLÄRUNG Konformitetsdeklaration Uyum Beyani Deklaracija O Usklaĉenosti Overensstemmelseserklæring Vaatimustenmukaisuusvakuutus Weee directive Directiva Weee Ⱦɢɪɟɤɬɢɜɚ Weee Dyrektywa Weee Directiva REE Weee direktiva ȄįȘȖȓĮ Weee For Korea WLAN/BT module Warranty and Copyright information Weee UAE Singapore