Gateway 9250C manual Find gateways, Test the Smtp settings

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4.Type the SMTP gateway address, either as an IP address or as a fully qualified domain name. If you do not know the IP address or domain name, contact the network administrator.

5.Touch OK.

Test the SMTP settings

1.From the Home screen, touch Administration.

2.Touch Initial Setup.

3.Touch E-mail Setup, and then touch Test Send Gateways.

If the configuration is correct, Gateways OK appears on the control-panel display.

If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive the e-mail, you have successfully configured the digital-sending feature.

If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software:

View the configuration page. Verify that the SMTP gateway address is correct.

Make sure that the network is operating correctly. Send an e-mail to yourself from a computer. If you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact your network administrator or Internet service provider (ISP).

Find gateways

If you do not know the e-mail server address, you can use one of the following methods to find it.

Find the SMTP gateway from the device control panel

1.From the Home screen, touch Administration.

2.Touch Initial Setup.

3.Touch E-mail Setup, and then touch Find Send Gateways. The touchscreen displays a list of detected SMTP servers.

4.Select the correct SMTP server, and then touch OK.

Find the SMTP gateway from an e-mail program

Because most e-mail programs also use SMTP to send e-mail and LDAP to address e-mail messages, you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings for your e-mail program.

NOTE: The find gateway features might be unable to detect a valid SMTP server on the network if it uses an internet service provider (ISP). To find the ISP e-mail server address, contact the ISP.

44 Chapter 4 Use device features

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Contents Page Page HP 9250C Digital Sender Copyright information Trademark CreditsTable of contents Use device features Problem solving Index Device basics Feature Description For more information Where to get more informationDevice information Features Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letter PerformanceADF performance Duty cycleDevice software Digital-sender softwareNetwork components used for digital-sending Component DescriptionPaper handling Device parts 4214 456Device parts Space requirements Control panel Reset button Use the control panelControl-panel layout Data lightHome screen Control-panel help system Buttons on the touchscreenControl-panel help system on Information menu Navigate the Administration menuMenu item Sub-menu item Values Description Default Job Options menu Default Options for OriginalsImage Adjustment Menu item Values DescriptionDefault E-mail Options Document File Type Choose the file format for the e-mailDefault Send to Folder Options 150 DPI default Smaller files 200300 400Time/Scheduling menu Use Sleep Delay default Sleep mode DisableManagement menu Networking and I/O Initial Setup menuMenu item Sub-menu item Values and Description Manual Settings Default IPIPV6 Settings Enable Dhcp ReleaseManual Settings Use the Manual Settings menu to Diagnostics Embedded TestDHCPV6 Policy Proxy ServerLAN HW Test Http TestSnmp Test Select All TestsPing Test Dest TypeDest IP Packet SizePing Results Packets SentPackets Received Percent LostEnww Mail Setup Send Setup menuInactivity Timeout Device Behavior menuLanguage Keyboard LayoutResets menu Troubleshooting menuService menu Connectivity Novell NetWare support Network configuration Configure TCP/IPv4 parametersSet the subnet mask Configure TCP/IPv6 parameters HP Jetdirect EIO print serversEnww Use device features Load media on the scanner glass Load mediaLoad the automatic document feeder ADF Load media Use the keyboard Change settings for the current job Basic send informationLog Button DescriptionCancel send Configure e-mail server settings Configure the device to send e-mailSupported protocols Test the Smtp settings Find gatewaysUse the Send E-mail screen Send an e-mailSend a document Use the auto-complete function Use the address bookUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Description How to view ConfigurationUse information pages UsageOpen the embedded Web server by using a network connection Use the embedded Web serverEmbedded Web server sections Tab or section OptionsNetworking tab Digital Sending tabOther links Use HP Web Jetadmin software Network authentication Restrict software accessControlling digital-sending security Secure e-mailReplace supplies and parts Replace the ADF Maintenance KitReplace the mylar sheet Touch Reset Supplies Touch New Document Feeder Kit Clean the device Clean the exteriorClean the glass Clean the touchscreenClean the ADF rollers Enww Enww Determine the current level of firmware Upgrade the firmwareDownload new firmware from the HP Web site Upgrade the firmware Use a USB connection to upgrade the device firmware Use HP Web Jetadmin to upgrade the firmwareUpgrade the HP Jetdirect Inside firmware Touch Troubleshooting Calibrate the scannerProblem solving Sources for information about problems Resolve problems. See Troubleshooting menu onSender. See Use HP Web Jetadmin software on page 56 for Source DescriptionControl-panel messages Control-panel message typesResolve control-panel messages Message type DescriptionError To continue turn off then on Xxxx Error To continue turn off then8X.YYYY EIO Error To continue turn off Access denied menus lockedAuthentication Required Authentication Required To Use ThisFeature Digital send communication errorSending. Contact administrator Novell Login RequiredPassword or name is incorrect. Please Enter correct loginAvoid jams JamsClear jams Close the ADF cover Problem solving Validate the e-mail server Smtp gateway address Solve e-mail problemsValidate the Ldap gateway address Enww Service and support Hewlett-Packard limited warranty statementAppendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service HP maintenance agreements Next-Day Onsite ServiceSpecifications Physical specifications Electrical specificationsPower consumption specifications Height Depth Width WeightEnvironmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating StorageEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Conforms to the following Product Specifications Declaration of conformityDeclaration of Conformity Supplementary InformationCanadian DOC regulations Country-/region-specific safety statementsVcci statement Japan EMI statement Korea Index ADFFTP RFU Windows 2000 fax Index