Gateway 9250C manual Availability of support and service

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Availability of support and service

Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location.

ENWW	Availability of support and service 83

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Contents Page Page HP 9250C Digital Sender Trademark Credits Copyright informationTable of contents Use device features Problem solving Index Device basics Feature Description For more information Where to get more informationDevice information Features Duty cycle Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letterPerformance ADF performanceDigital-sender software Device softwareComponent Description Network components used for digital-sendingPaper handling 4214 456 Device partsDevice parts Space requirements Control panel Data light Reset buttonUse the control panel Control-panel layoutHome screen Control-panel help system Buttons on the touchscreenControl-panel help system on Information menu Navigate the Administration menuMenu item Sub-menu item Values Description Menu item Values Description Default Job Options menuDefault Options for Originals Image AdjustmentDocument File Type Choose the file format for the e-mail Default E-mail Options400 Default Send to Folder Options150 DPI default Smaller files 200 300Time/Scheduling menu Use Sleep Delay default Sleep mode DisableManagement menu Networking and I/O Initial Setup menuMenu item Sub-menu item Values and Description Dhcp Release Manual SettingsDefault IP IPV6 Settings EnableProxy Server Manual Settings Use the Manual Settings menu toDiagnostics Embedded Test DHCPV6 PolicySelect All Tests LAN HW TestHttp Test Snmp TestPacket Size Ping TestDest Type Dest IPPercent Lost Ping ResultsPackets Sent Packets ReceivedEnww Send Setup menu Mail SetupKeyboard Layout Inactivity TimeoutDevice Behavior menu LanguageResets menu Troubleshooting menuService menu Connectivity Novell NetWare support Configure TCP/IPv4 parameters Network configurationSet the subnet mask HP Jetdirect EIO print servers Configure TCP/IPv6 parametersEnww Use device features Load media on the scanner glass Load mediaLoad the automatic document feeder ADF Load media Use the keyboard Button Description Change settings for the current jobBasic send information LogCancel send Configure e-mail server settings Configure the device to send e-mailSupported protocols Find gateways Test the Smtp settingsUse the Send E-mail screen Send an e-mailSend a document Use the address book Use the auto-complete functionUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Usage Description How to viewConfiguration Use information pagesUse the embedded Web server Open the embedded Web server by using a network connectionTab or section Options Embedded Web server sectionsNetworking tab Digital Sending tabOther links Use HP Web Jetadmin software Secure e-mail Network authenticationRestrict software access Controlling digital-sending securityReplace supplies and parts Replace the ADF Maintenance KitReplace the mylar sheet Touch Reset Supplies Touch New Document Feeder Kit Clean the touchscreen Clean the deviceClean the exterior Clean the glassClean the ADF rollers Enww Enww Determine the current level of firmware Upgrade the firmwareDownload new firmware from the HP Web site Upgrade the firmware Use HP Web Jetadmin to upgrade the firmware Use a USB connection to upgrade the device firmwareUpgrade the HP Jetdirect Inside firmware Calibrate the scanner Touch TroubleshootingProblem solving Source Description Sources for information about problemsResolve problems. See Troubleshooting menu on Sender. See Use HP Web Jetadmin software on page 56 forMessage type Description Control-panel messagesControl-panel message types Resolve control-panel messagesAccess denied menus locked Error To continue turn off then onXxxx Error To continue turn off then 8X.YYYY EIO Error To continue turn offDigital send communication error Authentication RequiredAuthentication Required To Use This FeatureEnter correct login Sending. Contact administratorNovell Login Required Password or name is incorrect. PleaseAvoid jams JamsClear jams Close the ADF cover Problem solving Validate the e-mail server Smtp gateway address Solve e-mail problemsValidate the Ldap gateway address Enww Hewlett-Packard limited warranty statement Service and support Appendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service Next-Day Onsite Service HP maintenance agreementsSpecifications Height Depth Width Weight Physical specificationsElectrical specifications Power consumption specificationsRecommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissionsEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Supplementary Information Conforms to the following Product SpecificationsDeclaration of conformity Declaration of ConformityCanadian DOC regulations Country-/region-specific safety statementsVcci statement Japan EMI statement Korea ADF IndexFTP RFU Windows 2000 fax Index