Gateway 9250C manual Use a USB connection to upgrade the device firmware

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Use a USB connection to upgrade the device firmware

If the device is connected over a USB connection, follow these instructions:

1.From a command prompt or in an MS-DOS window, type copy /b <FILENAME>\ \<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the .RFU file (including the path), <COMPUTERNAME> is the name of the computer from which the device is being shared, and <SHARENAME> is the device share name. For example, type the following:

copy /b 3000fw.rfu\\your_computer\9250c

NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents \xxxxfw.rfu" \\your_computer\clj3000.

2.Press Enter on the keyboard. After several status messages appear on the device control panel, the message 1 file(s) copied appears on the computer screen.

3.The download process begins and the firmware is updated on the device. This can take several minutes. Let the process finish without further interaction with the device or the computer.

NOTE: The device automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the Ready message appears on the control panel. Do not turn off the device or interfere with the update until you see this message.

4.At the device control panel, open the configuration page and verify that the firmware revision number matches the revision of the current update.

Use HP Web Jetadmin to upgrade the firmware

This procedure requires that you have HP Web Jetadmin Version 7.0 or later installed (see Use

HP Web Jetadmin software on page 56). Complete the following steps to update a single device through HP Web Jetadmin after downloading the .RFU file from the HP Web site.

1.Start HP Web Jetadmin.

2.Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.

3.Expand the Device Lists folder and select All Devices. Locate the digital sender that you want to update in the list of devices, and then click to select it.

4.Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list.

5.Click Browse under Upload New Firmware Image and navigate to the location of the .RFU file that you downloaded from the Web at the start of this procedure. Select the file.

6.Click Upload to move the .RFU file to the correct location on the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.

7.Select the new .RFU date code from the Select New Firmware Version drop-down menu.

8.Click Update Firmware Now. HP Web Jetadmin sends the selected .RFU file to the device. The digital-sender control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade process, the digital sender restarts the firmware.

66 Chapter 5 Manage and maintain the device

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Contents Page Page HP 9250C Digital Sender Copyright information Trademark CreditsTable of contents Use device features Problem solving Index Device basics Device information Where to get more informationFeature Description For more information Features ADF performance Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letterPerformance Duty cycleDevice software Digital-sender softwareNetwork components used for digital-sending Component DescriptionPaper handling Device parts 4214 456Device parts Space requirements Control panel Control-panel layout Reset buttonUse the control panel Data lightHome screen Control-panel help system on Buttons on the touchscreenControl-panel help system Menu item Sub-menu item Values Description Navigate the Administration menuInformation menu Image Adjustment Default Job Options menuDefault Options for Originals Menu item Values DescriptionDefault E-mail Options Document File Type Choose the file format for the e-mail300 Default Send to Folder Options150 DPI default Smaller files 200 400Time/Scheduling menu Management menu Sleep mode DisableUse Sleep Delay default Menu item Sub-menu item Values and Description Initial Setup menuNetworking and I/O IPV6 Settings Enable Manual SettingsDefault IP Dhcp ReleaseDHCPV6 Policy Manual Settings Use the Manual Settings menu toDiagnostics Embedded Test Proxy ServerSnmp Test LAN HW TestHttp Test Select All TestsDest IP Ping TestDest Type Packet SizePackets Received Ping ResultsPackets Sent Percent LostEnww Mail Setup Send Setup menuLanguage Inactivity TimeoutDevice Behavior menu Keyboard LayoutService menu Troubleshooting menuResets menu Connectivity Novell NetWare support Network configuration Configure TCP/IPv4 parametersSet the subnet mask Configure TCP/IPv6 parameters HP Jetdirect EIO print serversEnww Use device features Load the automatic document feeder ADF Load mediaLoad media on the scanner glass Load media Use the keyboard Log Change settings for the current jobBasic send information Button DescriptionCancel send Supported protocols Configure the device to send e-mailConfigure e-mail server settings Test the Smtp settings Find gatewaysSend a document Send an e-mailUse the Send E-mail screen Use the auto-complete function Use the address bookUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Use information pages Description How to viewConfiguration UsageOpen the embedded Web server by using a network connection Use the embedded Web serverEmbedded Web server sections Tab or section OptionsOther links Digital Sending tabNetworking tab Use HP Web Jetadmin software Controlling digital-sending security Network authenticationRestrict software access Secure e-mailReplace the mylar sheet Replace the ADF Maintenance KitReplace supplies and parts Touch Reset Supplies Touch New Document Feeder Kit Clean the glass Clean the deviceClean the exterior Clean the touchscreenClean the ADF rollers Enww Enww Download new firmware from the HP Web site Upgrade the firmwareDetermine the current level of firmware Upgrade the firmware Use a USB connection to upgrade the device firmware Use HP Web Jetadmin to upgrade the firmwareUpgrade the HP Jetdirect Inside firmware Touch Troubleshooting Calibrate the scannerProblem solving Sender. See Use HP Web Jetadmin software on page 56 for Sources for information about problemsResolve problems. See Troubleshooting menu on Source DescriptionResolve control-panel messages Control-panel messagesControl-panel message types Message type Description8X.YYYY EIO Error To continue turn off Error To continue turn off then onXxxx Error To continue turn off then Access denied menus lockedFeature Authentication RequiredAuthentication Required To Use This Digital send communication errorPassword or name is incorrect. Please Sending. Contact administratorNovell Login Required Enter correct loginClear jams JamsAvoid jams Close the ADF cover Problem solving Validate the Ldap gateway address Solve e-mail problemsValidate the e-mail server Smtp gateway address Enww Service and support Hewlett-Packard limited warranty statementAppendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service HP maintenance agreements Next-Day Onsite ServiceSpecifications Power consumption specifications Physical specificationsElectrical specifications Height Depth Width WeightAcoustic emissions Environmental specificationsSound Power Level Declared per ISO 9296 Recommended Operating StorageEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Declaration of Conformity Conforms to the following Product SpecificationsDeclaration of conformity Supplementary InformationVcci statement Japan EMI statement Korea Country-/region-specific safety statementsCanadian DOC regulations Index ADFFTP RFU Windows 2000 fax Index
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