Gateway 9250C manual Appendix a Service and support

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(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

80 Appendix A Service and support

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Contents Page Page HP 9250C Digital Sender Copyright information Trademark CreditsTable of contents Use device features Problem solving Index Device basics Feature Description For more information Where to get more informationDevice information Features Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letter PerformanceADF performance Duty cycleDevice software Digital-sender softwareNetwork components used for digital-sending Component DescriptionPaper handling Device parts 4214 456Device parts Space requirements Control panel Reset button Use the control panelControl-panel layout Data lightHome screen Control-panel help system Buttons on the touchscreenControl-panel help system on Information menu Navigate the Administration menuMenu item Sub-menu item Values Description Default Job Options menu Default Options for OriginalsImage Adjustment Menu item Values DescriptionDefault E-mail Options Document File Type Choose the file format for the e-mailDefault Send to Folder Options 150 DPI default Smaller files 200300 400Time/Scheduling menu Use Sleep Delay default Sleep mode DisableManagement menu Networking and I/O Initial Setup menuMenu item Sub-menu item Values and Description Manual Settings Default IPIPV6 Settings Enable Dhcp ReleaseManual Settings Use the Manual Settings menu to Diagnostics Embedded TestDHCPV6 Policy Proxy ServerLAN HW Test Http TestSnmp Test Select All TestsPing Test Dest TypeDest IP Packet SizePing Results Packets SentPackets Received Percent LostEnww Mail Setup Send Setup menuInactivity Timeout Device Behavior menuLanguage Keyboard LayoutResets menu Troubleshooting menuService menu Connectivity Novell NetWare support Network configuration Configure TCP/IPv4 parametersSet the subnet mask Configure TCP/IPv6 parameters HP Jetdirect EIO print serversEnww Use device features Load media on the scanner glass Load mediaLoad the automatic document feeder ADF Load media Use the keyboard Change settings for the current job Basic send informationLog Button DescriptionCancel send Configure e-mail server settings Configure the device to send e-mailSupported protocols Test the Smtp settings Find gatewaysUse the Send E-mail screen Send an e-mailSend a document Use the auto-complete function Use the address bookUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Description How to view ConfigurationUse information pages UsageOpen the embedded Web server by using a network connection Use the embedded Web serverEmbedded Web server sections Tab or section OptionsNetworking tab Digital Sending tabOther links Use HP Web Jetadmin software Network authentication Restrict software accessControlling digital-sending security Secure e-mailReplace supplies and parts Replace the ADF Maintenance KitReplace the mylar sheet Touch Reset Supplies Touch New Document Feeder Kit Clean the device Clean the exteriorClean the glass Clean the touchscreenClean the ADF rollers Enww Enww Determine the current level of firmware Upgrade the firmwareDownload new firmware from the HP Web site Upgrade the firmware Use a USB connection to upgrade the device firmware Use HP Web Jetadmin to upgrade the firmwareUpgrade the HP Jetdirect Inside firmware Touch Troubleshooting Calibrate the scannerProblem solving Sources for information about problems Resolve problems. See Troubleshooting menu onSender. See Use HP Web Jetadmin software on page 56 for Source DescriptionControl-panel messages Control-panel message typesResolve control-panel messages Message type DescriptionError To continue turn off then on Xxxx Error To continue turn off then8X.YYYY EIO Error To continue turn off Access denied menus lockedAuthentication Required Authentication Required To Use ThisFeature Digital send communication errorSending. Contact administrator Novell Login RequiredPassword or name is incorrect. Please Enter correct loginAvoid jams JamsClear jams Close the ADF cover Problem solving Validate the e-mail server Smtp gateway address Solve e-mail problemsValidate the Ldap gateway address Enww Service and support Hewlett-Packard limited warranty statementAppendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service HP maintenance agreements Next-Day Onsite ServiceSpecifications Physical specifications Electrical specificationsPower consumption specifications Height Depth Width WeightEnvironmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating StorageEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Conforms to the following Product Specifications Declaration of conformityDeclaration of Conformity Supplementary InformationCanadian DOC regulations Country-/region-specific safety statementsVcci statement Japan EMI statement Korea Index ADFFTP RFU Windows 2000 fax Index