Table 6-1 Control-panel messages (continued)
Control panel message | Description | Recommended action |
|
|
|
Network connection required for digital | A | Verify the network connection. Contact the |
sending. Contact administrator. | configured, but a network connection is not | network administrator. |
| detected. |
|
|
|
|
Novell Login Required | Novell authentication has been enabled for | Enter Novell network credentials to access |
| this destination. | the copy and fax features. |
|
|
|
Password or name is incorrect. Please | The user name or password was typed | Retype the user name and password. |
enter correct login. | incorrectly. |
|
|
|
|
Scan failure Press Start to rescan | The scan was unsuccessful and the | If necessary, reposition the document to |
| document needs to be rescanned. | rescan it, and then press Start. |
|
|
|
SMTP gateway not responding | The SMTP gateway has exceeded a time out | Verify the |
| value. | |
|
| network administrator. |
|
|
|
The folder you have entered is not a valid | The folder name was entered incorrectly, or | |
folder. | the folder does not exist. | folder. |
|
|
|
Unable to connect | A network connection is not detected. | Verify the network connection. Contact the |
|
| network administrator. |
|
|
|
Unable to send | A network connection is not detected. | Verify the network connection. Contact the |
|
| network administrator. |
|
|
|
Unable to send fax. Please check fax | The device is unable to send a fax job. | Contact the network administrator. |
configuration. |
|
|
|
|
|
User name or password is incorrect. | The user name or password was typed | Retype the user name and password. |
Please | incorrectly. |
|
|
|
|
74 Chapter 6 Problem solving | ENWW |