10Before Calling for Service
The malfunctions shown in the
| Fault | Checking |
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(1) | The display shows symbols that do not make sense. | • Has the machine been initialized properly as shown |
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| “GETTING STARTED”? |
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| (Note that initialization clears all the data and programmed |
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| settings stored in memory.) |
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(2) | The display won’t be illuminated even when | • Is power supplied to the electrical outlet? |
| the mode switch is turned to any other | • Is the power cord plug out or loosely connected to the |
| position than “OFF”. | electrical outlet? |
(3) | The display is illuminated, but the whole machine | • Is a clerk code assigned to the register? |
| refuses registrations. | • Is the mode switch set properly at the “REG” position? |
(4) | No receipt is issued. | • Is the paper roll properly installed? |
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| • Is there a paper jam? |
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| • Is the receipt function in the “OFF” status? |
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| • Is the print head release lever at the printing position? |
(5) | No journal paper is taken up. | • Is the |
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| • Is there a paper jam? |
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| • Is the journal printing selected in the printing style |
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| programming? (If the receipt printing is selected, the paper |
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| is not wound around the |
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(6) | Printing is unusual. | • Is the print head release lever at the printing position? |
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| • Is the paper roll properly installed? |
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Error code table
When the following error codes are displayed, press the lkey and take a proper action according to the table below.
Error | Error status | Action | |
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E01 | Registration error | Make a correct key entry. | |
E02 | Misoperation error | Make a correct key entry. | |
E03 | Undefined code is entered. | Enter a correct code | |
E07 | Memory is full (in the akey programming). | Program the akey within 25 steps. | |
E11 | Compulsory depression of the skey for | Press the skey and continue the operation. | |
| direct finalization |
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E12 | Compulsory tendering | Make a tendering operation. | |
E32 | No entry of a clerk code | Make a clerk code entry. | |
E34 | Overflow limitation error | Make a registration within a limit of entry. | |
E35 | The open price entry is inhibited. | Make a preset price entry. | |
E36 | The preset price entry is inhibited. | Make an open price entry. | |
E37 | The direct finalization is inhibited. | Make a tendering operation. | |
E67 | Subtotal void is not allowed. | Finalize the transaction, and correct the wrong entries in the | |
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| void mode. | |
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