MT3334ZDX/V Owner's Manual
The Modem Disconnects While Online
•If you have call waiting on the same phone line as your modem, it may interrupt your connection when someone tries to call you. If you have call waiting, disable it before each call. In most telephone areas, you can disable call waiting by preceding the telephone number with *70 (check with your local telephone company).
You can automatically disable call waiting by including the disabling code in the modem’s dial prefix (e.g.,
•If you have extension phones on the same line as your modem, you or someone else can interrupt the connection by picking up another phone. If this is a frequent problem, disconnect the extension phones before using the modem, or install another phone line especially for the modem.
•Check for loose connections between the modem and the computer, the telephone jack, and AC power.
•You may have had a poor connection because of line conditions or the problem may have originated on the other end of the line. Try again.
•If you were online with a BBS, it may have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day. Try again.
The Modem Cannot Connect When Answering
•
24