Multi-Tech Systems MT3334ZDX About the Multi-Tech BBS No Longer Available, Downloading a File

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5 - Service, Warranty and Tech Support

About the Multi-Tech BBS - No Longer Available

Multi-Tech Systems maintains a Bulletin Board Service (BBS) for its customers. The information available via the BBS includes: new product information, product upgrade data, problem solving tips, and a message service for you to leave questions for which you would like additional information. The phone number for the Multi-Tech BBS is (612) 785-3702 or (800) 392-2432 (U.S.A. and Canada).

The BBS can be accessed by any asynchronous modem operating at speeds of 33,600-1200 bps (V.34 and downward compatible) with a setting of word length of 8 bits, 1 stop bit, and no parity.

Logging on to the Multi-Tech BBS

To log on to the Multi-Tech BBS, perform the following steps:

1.Set your communications program to 8-N-1.

2.Dial to our BBS at (800) 392-2432 (USA and Canada) or (612) 785- 3702 (international and local).

3.At the prompt, type your first name, last name, and password; then press RETURN. If you are a first time caller, the BBS will ask if your name is spelled correctly. If you answer yes, a questionnaire will appear. You must complete the questionnaire to use the BBS on your first call.

4.Press RETURN until the Main Menu appears. From the Main Menu you have access to three main areas: the Files Menu, and Message Menu, and Bulletins. For help on menu commands, type ?.

Downloading a File

If you know the file name:

1.From the Maim Menu, type F to access the Files Menu, then type D.

2.Enter the name of the file you wish to download from the BBS.

3.If a password is required, enter the password.

4.Answer Y or N to the automatic logoff question.

5.Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol).

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Contents Page Revision Description PatentsContents Index Computer Introduction and Description RequirementsSerial Cable Telephone LineCommunications Software Product FeaturesData About this Manual Installation and ConnectionFax Voice Model MT3334ZDXV onlyTesting Your Modem AT Commands, S-Registers and Result CodesService, Warranty & Technical Support AppendicesSafety Warnings Installation IntroductionInstallation Process Page MultiModemZDX Connections Front Panel LED IndicatorsInstallation Is Your MultiModemZDX Ready for Use? Simple Operations Operating Your MultiModemZDXRemote Configuration AT&Fcr Software ConfigurationHardware/Software Confirmation MultiModemZDX Configuration ConfirmationNone of the LEDs Light When the Modem Is On TroubleshootingModem Does Not Respond to Commands Installation Modem Dials But Cannot Make Connection Installation Modem Disconnects While Online Modem Cannot Connect When AnsweringLosing Data Slow File TransferGarbage Characters on the Monitor AT Commands, S-Registers Result Codes Command Summary Dial Echo Command Mode CharactersDial string modifiers Monitor Speaker Mode Monitor Speaker VolumeEcho Online Data Characters On-Hook/Off-Hook ControlEnable/Disable Result Codes Return Online to Data ModeModulation Handshake = n Set Register ValueResult Code Selection Modem ResetLong Space Disconnect Data Carrier Detect DCD ControlCommunications Mode Load Factory Default SettingsData Terminal Ready DTR Control 22bis Guard Tone ControlATDS=n \K n Set Break Control \N n Error Correction Mode Selection\V n Protocol Result Code Data Compression ControlSerial Port Baud Rate Modem Baud RateRegisters S10 Register Unit Seconds Range 255 Default DescriptionS28 S11S30 S35S42 S37S43 S89 S48Terse Verbose Description DelayedLocal Analog Loopback Test Modem Testing Local Analog Loopback Test/V.54 LoopDigital Loopback Test/V.54 Loop 2 Local/Manual Digital Loopback Testlocal/manual Digital Loopback Test/V.54 Loop 2 Remote/AutoDigital Loopback Test remote/automatic Limited Warranty Tech Support On-line Warranty RegistrationRecording Modem Information Service Logging on to the Multi-Tech BBS About the Multi-Tech BBS No Longer AvailableDownloading a File If you know the file nameLeaving a Message Reading a MessageIf you don’t know the file name About CompuServe/Internet No Longer Available Multi-Tech Fax-Back Service No Longer AvailableBulletins Appendix a Technical Specifications Command Buffer Intelligent FeaturesData Modulation Fax Modulation22bis/V.22 2400 & 1200 bpsCarrier Frequencies Fax 21 CH2 Half DuplexDiagnostics ConnectorsIndicators Temperature Power RequirementAppendix B Tone Dial Frequencies 697 770 852 941Appendices MT3334ZDX, MT3334ZDXV Appendices Canadian Limitations Notice European Low Voltage Directive Compliance with Babt RequirementsPage Compliance with BS6328 Part Compliance with BS6789 .1 and PartModem Commands Default Permissible Range Modem CE Mark EMC and Safety ComplianceRegister Default Permissible Range Australian and New Zealand Modem Warning NoticeCall Attempts/Retries New Zealand Telecom Warning NoticeIndex Error Correction Page MT5634ZDXv Connections Power Supply Index