Installation and Operation |
Before You Begin
Before you begin the installation, take a few minutes to review the installation information, gather the required items, and complete the tasks listed below to make the installation as quick and easy as possible:
1Verify that the following items are included with the SURFboard cable modem:
Power adapter | Connects the SURFboard cable modem to the AC electrical outlet |
SURFboard cable | Contains the User Guide and USB drivers |
modem |
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Required to connect an Ethernet computer port to the cable modem | |
Ethernet cable |
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USB cable | Required to connect a |
2Acquire the following items that are not included with the SURFboard cable modem:
| Required to connect the SURFboard cable modem to the nearest cable outlet |
TV cable with |
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connectors |
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Laptop or PC | Required to access the internal web server for diagnostics |
with TCP/IP and |
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HTML browser |
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RF splitter | You may need a |
| outlet. |
3Determine if you are installing a single user or a multiple user configuration. Verify that the subscriber’s computer has:
#A USB connector for installing a single user configuration.
#For a single user connecting to the USB port, be sure to disable the Legacy USB Support in BIOS. The SURFboard cable modem does not support Legacy USB architecture. Refer to the subscriber’s system information to access the BIOS of the subscriber’s computer.
#An Ethernet card for installing a multiple user configuration (can be used for single user in place of a USB). It must be installed before installing the cable modem.