Motorola DHSB5100 H501.13, H501.14, H501.15, H501.16, H501.17, H501.18, H501.19, H501.20, H501.21

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Event Log Messages

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

 

H501.13

HFC: Invalid UCD

3

(Critical)

 

 

 

 

 

 

H501.14

HFC: Lost FEC LOCK - trying to recover

3

(Critical)

 

 

 

 

 

 

H501.15

HFC: FEC LOCK recovery OK

7

(Info)

 

 

 

 

 

 

H501.16

HFC: FEC LOCK recovery failed

3

(Critical)

 

 

 

 

 

 

H501.17

HFC: UCD Minislot size change

7

(Info)

 

 

 

 

 

 

H501.18

HFC: UCD Symbol rate change

7

(Info)

 

 

 

 

 

 

H501.19

HFC: UCD Invalid minislot size

3

(Critical)

 

 

 

 

 

 

H501.20

HFC: UCD Invalid symbol rate

3

(Critical)

 

 

 

 

 

 

H501.21

HFC: UCD Invalid upstream freq

3

(Critical)

 

 

 

 

 

 

H501.22

HFC: UCD Invalid actual preamble

3

(Critical)

 

 

length

 

 

 

 

 

 

 

 

Registration

 

 

 

 

 

 

 

 

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

I500.0

Registration Completed

7 (Info)

 

 

 

 

 

 

I502.0

Error transmitting Registration Request

4

(Error)

Time out and the board will reset

 

message

 

 

 

 

 

 

 

 

I503.0

Cable Modem is OPERATIONAL

7

(Info)

No action taken

 

 

 

 

 

I504.0

REG-RESP Invalid Vendor ID Len,

4

(Error)

Ignore and continue reading the

 

CONTINUE

 

 

next bytes

 

 

 

 

 

I505.0

Registration RSP with COV failure

1

(Emerg)

Resend Reg-Req up to 3x before

 

 

 

 

power cycle

 

 

 

 

 

I506.0

Retried 2nd time and REG-RSP is still

1

(Emerg)

Retransfer TFTP Config

 

failed. Retransfer TFTP config

 

 

 

 

 

 

 

 

I507.0

Retried 3rd time and REG-RSP is still

1

(Emerg)

Power Cycle

 

failed. Power Cycle

 

 

 

 

 

 

 

 

I508.0

Registration RSP with authentication

1

(Emerg)

Resend Reg-Req up to 3 times

 

failure

 

 

before power cycle

 

 

 

 

 

I509.0

TFTP Server Provisioned Modem

4

(Error)

Ignore and continue reading the

 

Address format invalid in length

 

 

next bytes

 

 

 

 

 

I509.1

TFTP Server Timestamp format invalid in

4

(Error)

Ignore and continue reading the

 

length

 

 

next bytes

 

 

 

 

 

I510.0

***BOOTING [sw_version]***

7

(Info)

 

 

 

 

 

I511.0

Reset due to SNMP docsDevResetNow

7 (Info)

 

 

 

 

 

 

SURFboard Cable Modem Installation Manual

Image 92
Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionUsing This Manual Document ConventionsAcronyms This manual Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathButton Top and Front PanelKey Item Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Before You Begin Ethernet cable USB cableOhm coaxial OutletInstalling a Single User Cable connectionsWhen What occurs During power upProvides During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpDownstream UpstreamGeneral Appendix aEvent Message Format Priority LevelsAppendix B Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR00.0 R01.0R02.0 R03.0Code Event Log Messages Level Cable Modem Actions I115.1 I115.2I116.0 I116.1C100.0 C101.0C102.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.2 B504.3B504.4 B505.0B516.6 B516.7B517.0 B517.1B555.0 B555.1B556.0 B556.1D501.9 D502.0D502.1 D502.2D518.0 D519.0D520.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F506.1 F506.2F507.0 F507.1F508.1 F508.2F508.3 F508.4F509.6 F509.7F509.8 F510.0F510.12 F510.13F510.15 F510.16F510.30 F510.31F510.32 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.13 H501.14H501.15 H501.16M500.0 M500.1M503.0 M503.1M554.0 M555.0M556.0 M557.0X500.0 X501.0X501.1 X501.2X501.15 X501.16X501.17 X501.18X501.24 X501.25X501.27 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi