Motorola DHSB5100 X501.24, X501.25, X501.27, X501.28, X501.29, X501.30, X501.31, X501.32, X501.33

Page 97

Event Log Messages

B-25

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

X501.24

Unit Update – error reading header from

4 (Error)

Continue using current image. Update

 

[filename]

 

failed. CM was unable to transfer the

 

 

 

new image from the server or the

 

 

 

image is corrupt. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation. Obtain a new copy

 

 

 

of the image file.

 

 

 

 

X501.25

Unit Update – error reading image file

4 (Error)

Continue using current image. Update

 

header.

 

failed. CM was unable to transfer the

 

 

 

new image from the server or the

 

 

 

image is corrupt. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation. Obtain a new copy

 

 

 

of the image file.

 

 

 

 

X501.27

Unit Update – can’t update from <image

4 (Error)

Continue using current image file.

 

name> to <image name>

 

Illegal update. Can’t go from installed

 

 

 

image to requested image. Either

 

 

 

image is for wrong product, or an

 

 

 

illegal downgrade was attempted.

 

 

 

 

X501.28

Unit Update – Not updating. This image

4 (Error)

Continue using current image file.

 

is not for this platform.

 

Illegal update. Can’t go from installed

 

 

 

image to requested image. Image is

 

 

 

wrong image for this product.

 

 

 

 

X501.29

No need to update to <name of image> -

7 (Info)

No action taken. Attempted to update

 

same image

 

to image that is already loaded on CM.

 

 

 

 

X501.30

Can’t allocate memory to write SNMP Uu

4(Error)

See previous messages to determine

 

Parameters to Flash.

 

if Update completed. Value of

 

 

 

docsDevSwOperStatus may be

 

 

 

incorrect after reboot. If problem

 

 

 

persists contact your vendor.

 

 

 

 

X501.31

Unable to save SNMP Uu Parameters to

4(Error)

See previous messages to determine

 

Flash.

 

if Update completed. Value of

 

 

 

docsDevSwOperStatus may be

 

 

 

incorrect after reboot. If problem

 

 

 

persists contact your vendor.

 

 

 

 

X501.32

Unit Update. Can’t perform Unit Update,

4(Error)

SNMP attempted to start a Unit

 

Unit Update already in progress.

 

Update while another Unit Update was

 

 

 

already in progress.

 

 

 

 

X501.33

SNMP Unit Update was in progress

4(Error)

SNMP was attempting a Unit Update

 

before reboot. Retrying Update.

 

when the CM rebooted for some

 

 

 

reason. CM will reattempt the Unit

 

 

 

Update.

 

 

 

 

X501.34

Unit Updated Failed. Reached Max

4(Error)

Unit Update failed. The image

 

Download Retries.

 

requested was corrupt.

 

 

 

 

SURFboard Cable Modem Installation Manual

Image 97
Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures Section SURFboard Cable Modem Installation ManualDocument Conventions Using This ManualAcronyms This manual Bold typeCalling for Repairs If You Need HelpSURFboard cable modem data path OverviewKey Item Top and Front PanelButton Key When Flashing When On Key Description Rear PanelInstallation and Operation Ethernet cable USB cable Before You BeginOhm coaxial OutletCable connections Installing a Single UserDuring power up When What occursProvides During normalSetting Up a USB Driver for Windows Setting Up a USB DriverSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Ensure that Install the software automatically is selected Setting Up a USB Driver for Windows XPSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Renewing an IP Address Installing Multiple UsersEthernet Multiple users Ethernet Multiple users with two interfaces Ethernet Two users with two interfacesRemoving the USB Driver from Windows 98 or Windows Me Removing the USB DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Remove Driver Removing USB Driver from Windows XPSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Remove Program Recovering from Windows 98 or Win98SE Installation ErrorsSolution SolutionsSelect the USB Composite Device and click Remove Solution Click Configure and then click Channel Parameter Setting the Frequency Using StormWatchDownstream Frequency field Html User Interface Configuration Manager Help windowConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Dhcp Type Operating system versionUpstream DownstreamGeneral Appendix aPriority Levels Event Message FormatAppendix B Priority Description Log Priority LevelPredefined Log Messages SP-RFII05-991105 Error Codes for MAC Management MessagesR01.0 R00.0R02.0 R03.0Code Event Log Messages Level Cable Modem Actions I115.2 I115.1I116.0 I116.1C101.0 C100.0C102.0 C103.0Baseline Privacy SURFboard Cable Modem Specific Log MessagesB504.3 B504.2B504.4 B505.0B516.7 B516.6B517.0 B517.1B555.1 B555.0B556.0 B556.1D502.0 D501.9D502.1 D502.2D519.0 D518.0D520.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F506.2 F506.1F507.0 F507.1F508.2 F508.1F508.3 F508.4F509.7 F509.6F509.8 F510.0F510.13 F510.12F510.15 F510.16F510.31 F510.30F510.32 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.14 H501.13H501.15 H501.16M500.1 M500.0M503.0 M503.1M555.0 M554.0M556.0 M557.0X501.0 X500.0X501.1 X501.2X501.16 X501.15X501.17 X501.18X501.25 X501.24X501.27 X501.28X501.36 X501.35Abbreviations and Acronyms Mgbi