Motorola DHSB5100 C100.0, C101.0, C102.0, C103.0, D00.0, D01.0, D02.0, D03.0, D03.1, D04.0, D04.1

Page 78

B-6

Event Log Messages

UCC-RSP Upstream Channel Change Response

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

C100.0

UCC-RSP Upstream Channel Change

7 (Info)

No action taken

 

Response

 

 

 

 

 

 

C101.0

UCC-RSP not received on previous

 

 

 

channel ID.

 

 

 

 

 

 

C102.0

UCC-RSP received with invalid channel

 

 

 

ID.

 

 

 

 

 

 

C103.0

UCC-RSP received with invalid channel

 

 

 

ID on new channel.

 

 

 

 

 

 

DHCP CM Net Configuration Download and Time of Day

 

 

 

 

 

 

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

D00.0

DHCP CM Net Configuration download

7 (Info)

No action taken

 

and Time of Day

 

 

 

 

 

 

D01.0

Discover sent no Offer received, No

4 (Error)

 

 

available DHCP Server.

 

 

 

 

 

 

D02.0

Request sent, no Response.

4 (Error)

 

 

 

 

 

D03.0

Requested Info not supported.

4 (Error)

 

 

 

 

 

D03.1

DHCP response doesn't contain ALL the

4 (Error)

 

 

valid fields as described in the RF spec

 

 

 

 

 

 

D04.0

Time of Day, none set or invalid data.

 

 

 

 

 

 

D04.1

Time of Day Request sent no Response

5 (Warn)

CM will time out in 10 secs and retry 2nd

 

received

 

time. If still fails, ignore it

 

 

 

 

D04.2

Time of Day Response received but

5 (Warn)

CM will time out in 10 secs and retry 2nd

 

invalid data/format.

 

time. If still fails, ignore it

 

 

 

 

D05.0

TFTP Request sent, No Response/No

1 (Alert)

CM will keep retrying 3 times. If

 

Server.

 

unsuccessful, reset the board and

 

 

 

acquire the same frequency.

 

 

 

If still failed after 3 attempts, again, reset

 

 

 

the board 2nd time and try to acquire the

 

 

 

2nd frequency in memory.

 

 

 

If still failed after 3 attempts, reset the

 

 

 

board 3rd time and try to scan the next

 

 

 

frequency in the frequency plan. The

 

 

 

board will eventually reboot due to

 

 

 

incomplete registration

 

 

 

Notes: To avoid repeated retrying, type

 

 

 

“clrscanflag” and reset the board. It will

 

 

 

acquire the current frequency over and

 

 

 

over when 3 TFTP attempts are failed

 

 

 

 

D06.0

TFTP Request Failed, configuration file

1 (Alert)

 

 

NOT FOUND.

 

 

 

 

 

 

D07.0

TFTP Failed, OUT OF ORDER packets.

 

 

 

 

 

 

SURFboard Cable Modem Installation Manual

Image 78
Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionAcronyms This manual Using This ManualDocument Conventions Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathTop and Front Panel Key ItemButton Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Ohm coaxial Before You BeginEthernet cable USB cable OutletInstalling a Single User Cable connectionsProvides When What occursDuring power up During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Installing Multiple Users Renewing an IP AddressEthernet Multiple users Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSolutions SolutionSelect the USB Composite Device and click Remove Solution Setting the Frequency Using StormWatch Click Configure and then click Channel ParameterDownstream Frequency field Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpGeneral DownstreamUpstream Appendix aAppendix B Event Message FormatPriority Levels Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR02.0 R00.0R01.0 R03.0Code Event Log Messages Level Cable Modem Actions I116.0 I115.1I115.2 I116.1C102.0 C100.0C101.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.4 B504.2B504.3 B505.0B517.0 B516.6B516.7 B517.1B556.0 B555.0B555.1 B556.1D502.1 D501.9D502.0 D502.2D520.0 D518.0D519.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F507.0 F506.1F506.2 F507.1F508.3 F508.1F508.2 F508.4F509.8 F509.6F509.7 F510.0F510.15 F510.12F510.13 F510.16F510.32 F510.30F510.31 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.15 H501.13H501.14 H501.16M503.0 M500.0M500.1 M503.1M556.0 M554.0M555.0 M557.0X501.1 X500.0X501.0 X501.2X501.17 X501.15X501.16 X501.18X501.27 X501.24X501.25 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi