Motorola DHSB5100 installation manual Click Next and the window shown below is displayed

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Installation and Operation

7Click Next and the window shown below is displayed:

Although your SURFboard cable modem model number may be different than in the images in this manual, the procedure is the same.

8Click Next. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in the CD-ROM drive and follow steps 8 to 12. Otherwise, you can skip to step 12.

9On the Insert Disk window, click OK. The following window is displayed:

10If necessary, select your CD-ROM drive in the Copy files from list.

To load the driver successfully, you may need to click Browse to manually select the NetMotCM.sys file on the CD-ROM.

SURFboard Cable Modem Installation Manual

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionAcronyms This manual Using This ManualDocument Conventions Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathButton Top and Front PanelKey Item Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Ohm coaxial Before You BeginEthernet cable USB cable OutletInstalling a Single User Cable connectionsProvides When What occursDuring power up During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpGeneral DownstreamUpstream Appendix aAppendix B Event Message FormatPriority Levels Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR02.0 R00.0R01.0 R03.0Code Event Log Messages Level Cable Modem Actions I116.0 I115.1I115.2 I116.1C102.0 C100.0C101.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.4 B504.2B504.3 B505.0B517.0 B516.6B516.7 B517.1B556.0 B555.0B555.1 B556.1D502.1 D501.9D502.0 D502.2D520.0 D518.0D519.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F507.0 F506.1F506.2 F507.1F508.3 F508.1F508.2 F508.4F509.8 F509.6F509.7 F510.0F510.15 F510.12F510.13 F510.16F510.32 F510.30F510.31 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.15 H501.13H501.14 H501.16M503.0 M500.0M500.1 M503.1M556.0 M554.0M555.0 M557.0X501.1 X500.0X501.0 X501.2X501.17 X501.15X501.16 X501.18X501.27 X501.24X501.25 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi