Motorola DHSB5100 installation manual Setting Up a USB Driver for Windows XP

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Installation and Operation

Setting Up a USB Driver for Windows XP

To set up a USB driver for Windows XP:

1Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable.

This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC.

2Be sure disc load activity is complete before plugging in the USB cable.

System files are needed when loading the USB drivers. These files may already be on the PC or you may be required to load them from the Microsoft CD that came with the subscriber’s PC.

The PC automatically recognizes the USB connection and after several seconds, the following window is displayed:

Although the SURFboard cable modem model number may be different than in the images in this manual, the procedure is the same.

3Ensure that Install the software automatically is selected.

SURFboard Cable Modem Installation Manual

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionAcronyms This manual Using This ManualDocument Conventions Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathTop and Front Panel Key ItemButton Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Ohm coaxial Before You BeginEthernet cable USB cable OutletInstalling a Single User Cable connectionsProvides When What occursDuring power up During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Installing Multiple Users Renewing an IP AddressEthernet Multiple users Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSolutions SolutionSelect the USB Composite Device and click Remove Solution Setting the Frequency Using StormWatch Click Configure and then click Channel ParameterDownstream Frequency field Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpGeneral DownstreamUpstream Appendix aAppendix B Event Message FormatPriority Levels Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR02.0 R00.0R01.0 R03.0Code Event Log Messages Level Cable Modem Actions I116.0 I115.1I115.2 I116.1C102.0 C100.0C101.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.4 B504.2B504.3 B505.0B517.0 B516.6B516.7 B517.1B556.0 B555.0B555.1 B556.1D502.1 D501.9D502.0 D502.2D520.0 D518.0D519.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F507.0 F506.1F506.2 F507.1F508.3 F508.1F508.2 F508.4F509.8 F509.6F509.7 F510.0F510.15 F510.12F510.13 F510.16F510.32 F510.30F510.31 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.15 H501.13H501.14 H501.16M503.0 M500.0M500.1 M503.1M556.0 M554.0M555.0 M557.0X501.1 X500.0X501.0 X501.2X501.17 X501.15X501.16 X501.18X501.27 X501.24X501.25 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi