Motorola DHSB5100 installation manual Configuring the Computer for TCP/IP

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Installation and Operation

Configuring the Computer for TCP/IP

The computer must be configured for TCP/IP. An IP address is assigned automatically during the TCP/IP configuration process. Instructions are provided for Windows 95, Windows 98, Windows Me, Windows 2000, and Window XP users.

The SURFboard cable modem contains all required software. You do not need to configure the cable modem, but you must configure your computer for TCP/IP (a software protocol for communication between computers) and check for an IP address. Your service provider may provide additional instructions for setting up your computer.

Configuring for TCP/IP in Windows 95, Windows 98, and Windows Me

To configure for TCP/IP for Windows 95, Window 98, and Windows Me:

1On the Windows Desktop, click Start. The pop-up menu is displayed.

2Click Settings and then Control Panel from the Windows pop-up menus.

3Double-click the Network icon on the Control Panel window. The Network window is displayed:

Although your SURFboard cable modem model number may be different than in the images in this manual, the procedure is the same.

4Click the Configuration tab on the Network window.

5Verify that TCP/IP is installed for the adapter that will be used to connect to the SURFboard cable modem. If TCP/IP is installed, then skip to step 10. If TCP/IP is not installed for the adapter, continue with step 6.

SURFboard Cable Modem Installation Manual

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionUsing This Manual Document ConventionsAcronyms This manual Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathButton Top and Front PanelKey Item Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Before You Begin Ethernet cable USB cableOhm coaxial OutletInstalling a Single User Cable connectionsWhen What occurs During power upProvides During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpDownstream UpstreamGeneral Appendix aEvent Message Format Priority LevelsAppendix B Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR00.0 R01.0R02.0 R03.0Code Event Log Messages Level Cable Modem Actions I115.1 I115.2I116.0 I116.1C100.0 C101.0C102.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.2 B504.3B504.4 B505.0B516.6 B516.7B517.0 B517.1B555.0 B555.1B556.0 B556.1D501.9 D502.0D502.1 D502.2D518.0 D519.0D520.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F506.1 F506.2F507.0 F507.1F508.1 F508.2F508.3 F508.4F509.6 F509.7F509.8 F510.0F510.12 F510.13F510.15 F510.16F510.30 F510.31F510.32 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.13 H501.14H501.15 H501.16M500.0 M500.1M503.0 M503.1M554.0 M555.0M556.0 M557.0X500.0 X501.0X501.1 X501.2X501.15 X501.16X501.17 X501.18X501.24 X501.25X501.27 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi