Motorola DHSB5100 Setting the Frequency Using StormWatch, Downstream Frequency field

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Installation and Operation

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Prior to running the Remove program, unplug the USB cable from the SURFboard cable modem. The Remove program performs the same function as the removal of devices performed in Solution 1 and Solution 2 on the previous pages.

Setting the Frequency Using StormWatch

StormWatch™, the SURFboard Cable Modem Diagnostic Suite, is a cable modem utility that is available from Motorola. It runs from a CD-ROM and does not require installation on a hard drive. It can be used when installing the SURFboard cable modem to set the frequency and save startup time.

To set the frequency:

1For the SURFboard cable modem, ensure that a laptop or PC is connected to the SURFboard cable modem rear-panel Ethernet port.

2Turn on the PC and ensure that the SURFboard cable modem is booted up.

3Connect StormWatch to 192.168.100.1.

4Click Configure and then click Channel Parameter.

5Type the desired frequency in Hertz; for example, 411 MHz = 411000000, in the

Downstream Frequency field.

6Type the upstream channel ID in the Upstream Channel ID field. (Not required)

7Select a frequency plan type in the Frequency Plan field.

8Click Save and then restart the cable modem.

SURFboard Cable Modem Installation Manual

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures Section SURFboard Cable Modem Installation ManualBold type Using This ManualDocument Conventions Acronyms This manualCalling for Repairs If You Need HelpSURFboard cable modem data path OverviewTop and Front Panel Key ItemButton Key When Flashing When On Key Description Rear PanelInstallation and Operation Outlet Before You BeginEthernet cable USB cable Ohm coaxialCable connections Installing a Single UserDuring normal When What occursDuring power up ProvidesSetting Up a USB Driver for Windows Setting Up a USB DriverSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Ensure that Install the software automatically is selected Setting Up a USB Driver for Windows XPSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Installing Multiple Users Renewing an IP AddressEthernet Multiple users Ethernet Multiple users with two interfaces Ethernet Two users with two interfacesRemoving the USB Driver from Windows 98 or Windows Me Removing the USB DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Remove Driver Removing USB Driver from Windows XPSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Remove Program Recovering from Windows 98 or Win98SE Installation ErrorsSolutions SolutionSelect the USB Composite Device and click Remove Solution Setting the Frequency Using StormWatch Click Configure and then click Channel ParameterDownstream Frequency field Html User Interface Configuration Manager Help windowConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Dhcp Type Operating system versionAppendix a DownstreamUpstream GeneralPriority Description Log Priority Level Event Message FormatPriority Levels Appendix BPredefined Log Messages SP-RFII05-991105 Error Codes for MAC Management MessagesR03.0 R00.0R01.0 R02.0Code Event Log Messages Level Cable Modem Actions I116.1 I115.1I115.2 I116.0C103.0 C100.0C101.0 C102.0Baseline Privacy SURFboard Cable Modem Specific Log MessagesB505.0 B504.2B504.3 B504.4B517.1 B516.6B516.7 B517.0B556.1 B555.0B555.1 B556.0D502.2 D501.9D502.0 D502.1D521.0 D518.0D519.0 D520.0Filtering Code Event Log Messages Level Cable Modem Actions F507.1 F506.1F506.2 F507.0F508.4 F508.1F508.2 F508.3F510.0 F509.6F509.7 F509.8F510.16 F510.12F510.13 F510.15F510.33 F510.30F510.31 F510.32Driver Code Event Log Messages Level Cable Modem Actions H501.16 H501.13H501.14 H501.15M503.1 M500.0M500.1 M503.0M557.0 M554.0M555.0 M556.0X501.2 X500.0X501.0 X501.1X501.18 X501.15X501.16 X501.17X501.28 X501.24X501.25 X501.27X501.36 X501.35Abbreviations and Acronyms Mgbi