Motorola DHSB5100 X500.0, X501.0, X501.1, X501.2, X501.4, X501.5, X501.6, X501.7, X501.8, X501.9

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Event Log Messages

B-23

Unit Update

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

X500.0

Attempting Unit Update.

7(Info)

No action needed.

 

 

 

 

X501.0

Can’t allocate memory to read UU data

2(Alert)

Continue using current image. CM is

 

from flash

 

out of memory. Try rebooting CM. If

 

 

 

problem persists contact your vendor.

 

 

 

 

X501.1

Can’t read Unit Update data from flash.

4(Error)

Update will complete. If problem

 

 

 

persists contact your vendor

 

 

 

 

X501.2

Can’t write Unit Update data to flash.

4(Error)

Update will complete, but value for

 

 

 

docsDevSwOperStatus may be

 

 

 

incorrect after CM reboots. If problem

 

 

 

persists contact your vendor.

 

 

 

 

X501.4

Provisioned Unit Update skipped. Image

7(Info)

CM did not perform a provisioned Unit

 

is current.

 

Update because it is already running

 

 

 

the image it was told to download. No

 

 

 

Action needed.

 

 

 

 

X501.5

Unable to create UnitUpdate Task.

2(Alert)

Update failed. CM was unable to

 

 

 

create the task to do the update.

 

 

 

Reboot CM and try the update again.

 

 

 

If problem persists contact your

 

 

 

vendor.

 

 

 

 

X501.6

Unit Update Failed. Reached Max

4(Error)

Unit Update failed. The TFTP transfer

 

Retries.

 

failed 16 times in a row.

 

 

 

 

X501.7

Unable to write image file to flash

4 (Error)

Continue using current image file.

 

 

 

Possibly troubleshoot flash.

 

 

 

 

X501.8

Unit Update From SNMP...... SUCCESS

7(Info)

No action taken

 

 

 

 

X501.9

Unit Update From CLI...... SUCCESS

7(Info)

No action taken

 

 

 

 

X501.10

Unit Update From Config File

7(Info)

No action taken

 

SUCCESS

 

 

 

 

 

 

X501.11

Unit Update Image length is invalid.

4 (Error)

Continue using current image. Unit

 

Length = [length]

 

update failed. Image is too large,

 

 

 

probably bad image file. Obtain new

 

 

 

image file.

 

 

 

 

X501.12

Unit Update MD5 Checksum Failed.

4(Error)

Continue using current image. Update

 

Image corrupt.

 

failed. Image is corrupted. Get new

 

 

 

copy of image file.

 

 

 

 

X501.13

Unit Update: Could not write App image

2(Alert)

Continue using current image. Update

 

to flash.

 

failed. System could not write the new

 

 

 

image to the flash. Try operation

 

 

 

again. If problem persists, contact your

 

 

 

vendor.

 

 

 

 

X501.14

Unit Update: Could not write Header to

2(Alert)

Continue using current image. Update

 

flash.

 

failed. System could not write the new

 

 

 

image header to the flash. Try

 

 

 

operation again. If problem persists,

 

 

 

contact your vendor.

 

 

 

 

SURFboard Cable Modem Installation Manual

Image 95
Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures Section SURFboard Cable Modem Installation ManualBold type Using This ManualDocument Conventions Acronyms This manualCalling for Repairs If You Need HelpSURFboard cable modem data path OverviewButton Top and Front PanelKey Item Key When Flashing When On Key Description Rear PanelInstallation and Operation Outlet Before You BeginEthernet cable USB cable Ohm coaxialCable connections Installing a Single UserDuring normal When What occursDuring power up ProvidesSetting Up a USB Driver for Windows Setting Up a USB DriverSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Ensure that Install the software automatically is selected Setting Up a USB Driver for Windows XPSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Multiple users with two interfaces Ethernet Two users with two interfacesRemoving the USB Driver from Windows 98 or Windows Me Removing the USB DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Remove Driver Removing USB Driver from Windows XPSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Remove Program Recovering from Windows 98 or Win98SE Installation ErrorsSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Html User Interface Configuration Manager Help windowConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Dhcp Type Operating system versionAppendix a DownstreamUpstream GeneralPriority Description Log Priority Level Event Message FormatPriority Levels Appendix BPredefined Log Messages SP-RFII05-991105 Error Codes for MAC Management MessagesR03.0 R00.0R01.0 R02.0Code Event Log Messages Level Cable Modem Actions I116.1 I115.1I115.2 I116.0C103.0 C100.0C101.0 C102.0Baseline Privacy SURFboard Cable Modem Specific Log MessagesB505.0 B504.2B504.3 B504.4B517.1 B516.6B516.7 B517.0B556.1 B555.0B555.1 B556.0D502.2 D501.9D502.0 D502.1D521.0 D518.0D519.0 D520.0Filtering Code Event Log Messages Level Cable Modem Actions F507.1 F506.1F506.2 F507.0F508.4 F508.1F508.2 F508.3F510.0 F509.6F509.7 F509.8F510.16 F510.12F510.13 F510.15F510.33 F510.30F510.31 F510.32Driver Code Event Log Messages Level Cable Modem Actions H501.16 H501.13H501.14 H501.15M503.1 M500.0M500.1 M503.0M557.0 M554.0M555.0 M556.0X501.2 X500.0X501.0 X501.1X501.18 X501.15X501.16 X501.17X501.28 X501.24X501.25 X501.27X501.36 X501.35Abbreviations and Acronyms Mgbi