Motorola DHSB5100 installation manual Special Symbols That Might Appear on the Equipment

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CAUTION

RISK OF ELECTRIC SHOCK

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Caution

These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that contained in the Installation and Troubleshooting Instructions unless you are qualified to do so. Refer all servicing to qualified service personnel.

Special Symbols That Might Appear on the Equipment

This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics.

This product was qualified under test conditions that included the use of the supplied cable between system components. To be in compliance with regulations, the user must use this cable and install it properly.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. THE APPARATUS MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, MUST BE PLACED ON THE APPARATUS.

CAUTION: TO PREVENT ELECTRICAL SHOCK, DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.

CAUTION: DO NOT OPEN THE CABLE MODEM. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

Installation of this product must be in accordance with national wiring codes.

It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. Avoid damaging the cable modem with static by touching the coaxial cable connector when it is attached to the earth grounded coaxial cable TV wall outlet. Always first touch the coaxial cable connector on the cable modem when you are disconnecting or re-connecting your USB or Ethernet cable from the cable modem or your PC.

To prevent overheating, do not block the ventilation holes on the sides of the cable modem or lay the cable modem on its side.

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionAcronyms This manual Using This ManualDocument Conventions Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathButton Top and Front PanelKey Item Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Ohm coaxial Before You BeginEthernet cable USB cable OutletInstalling a Single User Cable connectionsProvides When What occursDuring power up During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpGeneral DownstreamUpstream Appendix aAppendix B Event Message FormatPriority Levels Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR02.0 R00.0R01.0 R03.0Code Event Log Messages Level Cable Modem Actions I116.0 I115.1I115.2 I116.1C102.0 C100.0C101.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.4 B504.2B504.3 B505.0B517.0 B516.6B516.7 B517.1B556.0 B555.0B555.1 B556.1D502.1 D501.9D502.0 D502.2D520.0 D518.0D519.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F507.0 F506.1F506.2 F507.1F508.3 F508.1F508.2 F508.4F509.8 F509.6F509.7 F510.0F510.15 F510.12F510.13 F510.16F510.32 F510.30F510.31 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.15 H501.13H501.14 H501.16M503.0 M500.0M500.1 M503.1M556.0 M554.0M555.0 M557.0X501.1 X500.0X501.0 X501.2X501.17 X501.15X501.16 X501.18X501.27 X501.24X501.25 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi