Motorola DHSB5100 X501.15, X501.16, X501.17, X501.18, X501.19, X501.20, X501.21, X501.22, X501.23

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Event Log Messages

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

X501.15

Unit Update: Could not write Bootrom to

2(Alert)

Update failed. System could not write

 

flash..

 

the new bootrom to flash. Try

 

 

 

operation again. If problem persists,

 

 

 

contact your vendor.

 

 

 

 

X501.16

Unable to start TFTP of software update

4(Error)

Continue using current image. CM

 

image. Out of resources.

 

was unable to transfer the new image

 

 

 

from the server. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation.

 

 

 

 

X501.17

Unable to retrieve software image. TFTP

4(Error)

Continue using current image. CM

 

failed. Select timed out.

 

was unable to transfer the new image

 

 

 

from the server. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation

 

 

 

 

X501.18

Unit Update, Unable to allocate memory

2(Alert)

Continue using current image. Update

 

for image.

 

failed. CM is out of memory. Try

 

 

 

rebooting CM. If problem persists

 

 

 

contact your vendor.

 

 

 

 

X501.19

Unit Update – TFTP of image failed.

4(Error)

Continue using current image. CM

 

 

 

was unable to transfer the new image

 

 

 

from the server. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation.

 

 

 

 

X501.20

Unit Update, Unable to allocate memory

2(Alert)

Continue using current image. Update

 

for Bootrom image.

 

failed. CM is out of memory. Try

 

 

 

rebooting CM. If problem persists

 

 

 

contact your vendor.

 

 

 

 

X501.21

Unit Update – Error retrieving image file.

4(Error)

Continue using current image. CM

 

 

 

was unable to transfer the new image

 

 

 

from the server. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation.

 

 

 

 

X501.22

Unit Update – Read wrong number of

4(Error)

Continue using current image. Update

 

bytes for Bootrom.

 

failed. The image file is most likely

 

 

 

corrupt. Obtain a new copy of the

 

 

 

image file.

 

 

 

 

X501.23

Unit Update failure. No data read from

4(Error)

Continue using current image. CM

 

file.

 

was unable to transfer the new image

 

 

 

from the server or the image is

 

 

 

corrupt. Check for network problems,

 

 

 

that file exists, that docsDevSwServer

 

 

 

is the correct address of the Software

 

 

 

Server and retry the operation. Obtain

 

 

 

a new copy of the image file.

 

 

 

 

SURFboard Cable Modem Installation Manual

Image 96
Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures SURFboard Cable Modem Installation Manual SectionUsing This Manual Document ConventionsAcronyms This manual Bold typeIf You Need Help Calling for RepairsOverview SURFboard cable modem data pathTop and Front Panel Key ItemButton Key When Flashing When On Rear Panel Key DescriptionInstallation and Operation Before You Begin Ethernet cable USB cableOhm coaxial OutletInstalling a Single User Cable connectionsWhen What occurs During power upProvides During normalSetting Up a USB Driver Setting Up a USB Driver for WindowsSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows XP Ensure that Install the software automatically is selectedSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Installing Multiple Users Renewing an IP AddressEthernet Multiple users Ethernet Two users with two interfaces Ethernet Multiple users with two interfacesRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing USB Driver from Windows XP Click Remove DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Recovering from Windows 98 or Win98SE Installation Errors Remove ProgramSolutions SolutionSelect the USB Composite Device and click Remove Solution Setting the Frequency Using StormWatch Click Configure and then click Channel ParameterDownstream Frequency field Configuration Manager Help window Html User InterfaceConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Type Operating system version DhcpDownstream UpstreamGeneral Appendix aEvent Message Format Priority LevelsAppendix B Priority Description Log Priority LevelSP-RFII05-991105 Error Codes for MAC Management Messages Predefined Log MessagesR00.0 R01.0R02.0 R03.0Code Event Log Messages Level Cable Modem Actions I115.1 I115.2I116.0 I116.1C100.0 C101.0C102.0 C103.0SURFboard Cable Modem Specific Log Messages Baseline PrivacyB504.2 B504.3B504.4 B505.0B516.6 B516.7B517.0 B517.1B555.0 B555.1B556.0 B556.1D501.9 D502.0D502.1 D502.2D518.0 D519.0D520.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F506.1 F506.2F507.0 F507.1F508.1 F508.2F508.3 F508.4F509.6 F509.7F509.8 F510.0F510.12 F510.13F510.15 F510.16F510.30 F510.31F510.32 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.13 H501.14H501.15 H501.16M500.0 M500.1M503.0 M503.1M554.0 M555.0M556.0 M557.0X500.0 X501.0X501.1 X501.2X501.15 X501.16X501.17 X501.18X501.24 X501.25X501.27 X501.28X501.35 X501.36Abbreviations and Acronyms Mgbi