Motorola DHSB5100 installation manual Installing a Single User, Cable connections

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Installation and Operation

3-3

Installing a Single User

You can connect a single user to a SURFboard cable modem using the USB or Ethernet port. Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications. To install the SURFboard cable modem for a single user:

1Be sure the subscriber’s computer is on and the cable modem is unplugged.

2Connect one end of the coaxial cable to the cable outlet or splitter (Always make the wall connection first). Connect the other end of the coaxial cable to the CABLE connector on the cable modem. Hand-tighten the connectors to avoid damaging them. Figure 3-1 illustrates the cable connections:

Figure 3-1

Cable connections

To Ethernet or USB

ETHERNET

 

 

USB

 

 

CABLE

 

 

USB CPEMAC ID:ABDCEF012345

S/N: PPPPMMYJJJSSSSSCAABBCCCC HFC MACID: ABCDEF012345

CUSTOMERS/N:BCDFGHJKLMNP

+12VDC

To cable outlet

To power outlet

3Insert the SURFboard Cable Modem CD-ROM into the CD-ROM drive.

4Plug the power cord into the +12VDC connector on the cable modem and the electrical outlet. This turns the SURFboard cable modem on. The cable modem does not need to be unplugged when not in use.

5Check that the LEDs on the front of the cable modem cycle through this sequence:

#POWER flashes during the self-test and changes to solid green when the self-test is successfully complete.

#RECEIVE flashes while scanning for the receive channel and changes to solid green when the receive channel is locked.

#SEND flashes while scanning for the send channel and changes to solid green when the send channel is locked.

#ONLINE flashes while the cable modem downloads configuration data and changes to solid green when the download is complete. Configuration data includes the DHCP server IP address, configuration, and time and date stamp.

SURFboard Cable Modem Installation Manual

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Contents 5 1 0 0 S e r i e s B l e M o d e m Installation M a n u a l Special Symbols That Might Appear on the Equipment Declaration of Conformity Page Contents Html User Interface Figures Section SURFboard Cable Modem Installation ManualDocument Conventions Using This ManualAcronyms This manual Bold typeCalling for Repairs If You Need HelpSURFboard cable modem data path OverviewButton Top and Front PanelKey Item Key When Flashing When On Key Description Rear PanelInstallation and Operation Ethernet cable USB cable Before You BeginOhm coaxial OutletCable connections Installing a Single UserDuring power up When What occursProvides During normalSetting Up a USB Driver for Windows Setting Up a USB DriverSURFboard Cable Modem Installation Manual Select the updated driver... and click Next SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Click Next, and the following window is displayed Click Next and the window shown below is displayed SURFboard Cable Modem Installation Manual Setting Up a USB Driver for Windows Me SURFboard Cable Modem Installation Manual Ensure that Install the software automatically is selected Setting Up a USB Driver for Windows XPSURFboard Cable Modem Installation Manual Configuring the Computer for TCP/IP SURFboard Cable Modem Installation Manual Click Obtain an IP address automatically Configuring for TCP/IP in Windows SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Internet Protocol TCP/IP is checked Configuring for TCP/IP in Windows XP SURFboard Cable Modem Installation Manual Verifying an IP Address SURFboard Cable Modem Installation Manual Verifying an IP Address in Windows 2000 and Windows XP SURFboard Cable Modem Installation Manual Ethernet Multiple users Installing Multiple UsersRenewing an IP Address Ethernet Multiple users with two interfaces Ethernet Two users with two interfacesRemoving the USB Driver from Windows 98 or Windows Me Removing the USB DriverSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Click Remove Driver Removing USB Driver from Windows XPSURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual SURFboard Cable Modem Installation Manual Remove Program Recovering from Windows 98 or Win98SE Installation ErrorsSelect the USB Composite Device and click Remove SolutionsSolution Solution Downstream Frequency field Setting the Frequency Using StormWatchClick Configure and then click Channel Parameter Html User Interface Configuration Manager Help windowConfiguration Manager Startup window Configuration Manager Signal window Configuration Manager Addresses window Configuration window Configuration Manager Logs window Problem Possible Solution Dhcp Type Operating system versionUpstream DownstreamGeneral Appendix aPriority Levels Event Message FormatAppendix B Priority Description Log Priority LevelPredefined Log Messages SP-RFII05-991105 Error Codes for MAC Management MessagesR01.0 R00.0R02.0 R03.0Code Event Log Messages Level Cable Modem Actions I115.2 I115.1I116.0 I116.1C101.0 C100.0C102.0 C103.0Baseline Privacy SURFboard Cable Modem Specific Log MessagesB504.3 B504.2B504.4 B505.0B516.7 B516.6B517.0 B517.1B555.1 B555.0B556.0 B556.1D502.0 D501.9D502.1 D502.2D519.0 D518.0D520.0 D521.0Filtering Code Event Log Messages Level Cable Modem Actions F506.2 F506.1F507.0 F507.1F508.2 F508.1F508.3 F508.4F509.7 F509.6F509.8 F510.0F510.13 F510.12F510.15 F510.16F510.31 F510.30F510.32 F510.33Driver Code Event Log Messages Level Cable Modem Actions H501.14 H501.13H501.15 H501.16M500.1 M500.0M503.0 M503.1M555.0 M554.0M556.0 M557.0X501.0 X500.0X501.1 X501.2X501.16 X501.15X501.17 X501.18X501.25 X501.24X501.27 X501.28X501.36 X501.35Abbreviations and Acronyms Mgbi