RAD Data comm RIC-155 operation manual Chapter Troubleshooting Diagnostics, Monitoring Performance

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Chapter 5

Troubleshooting and

Diagnostics

This chapter describes the RIC-155 diagnostic functions, which include:

Statistics collection

Status indications

Alarms.

5.1Monitoring Performance

RIC-155 has capabilities for collection of the Ethernet and SDH/SONET statistics.

Displaying the Ethernet Statistics

Performance statistic data is collected for the primary Ethernet port of RIC-155.

To display the Ethernet statistics:

1.From the Main menu, select Monitoring. The Monitoring menu appears.

2.From the Monitoring menu, select Physical Ports Monitoring. The Physical Ports Monitoring menu appears.

3.From the Physical Ports Monitoring menu, select Physical Port Statistics. The Physical Port Statistics menu appears (see Figure 5-1).

4.From the Physical Port Statistics, select DATA Statistics to display the Ethernet statistics collected for the primary Ethernet port.

The DATA Statistics screen appears (see Figure 5-2).

5.The DATA Statistics screen includes the following parameters:

RX OK frames – Number of valid frames received by the DATA port TX OK frames – Number of valid frames transmitted by the DATA port

Run time – Time elapsed since the last RIC-155 power-up or statistics clearing.

To clear Ethernet statistics:

From the DATA Statistics, select Clear Statistics to clear all collected Ethernet statistic data.

Note You can also clear all Ethernet and SDH/SONET statistic data by selecting Clear All Statistics from the Physical Port Statistics menu.

Monitoring Performance

5-1

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Contents RIC-155 Page RIC-155 Limited Warranty Please observe the following precautions General Safety InstructionsConnection of AC Mains General Safety PracticesConnection of DC Mains Connection of Data and Telecommunications Cables Ports Safety StatusElectromagnetic Compatibility EMC Conventions Canadian Emission RequirementsManufacturers Name Manufacturers Address SafetyProduct Name Supplementary InformationConfiguring RIC-155 Installing RIC-155Quick Start Guide To configure RIC-155 Configuring RIC-155Contents Appendix A. Connector Wiring Appendix B. Traffic Separation Troubleshooting and DiagnosticsOverview Chapter IntroductionVersions Application10/100BaseT Interface FeaturesSTM-1/OC-3c Interface Fiber Optic Interface OptionsManagement Alarm RelayInternal Bridge Status ReportingRIC-155 3D View Physical DescriptionFunctional Description RIC-155 Block DiagramTechnical Specifications Temperature 50C / 32-122F Humidity Up to 90%, non-condensing Alarm Types Major and minor Connector DB-9, femaleIntroduction Introduction Chapter Installation and SetupSite Requirements and Prerequisites Connecting the Interface Cables Package ContentsConnecting AC Power Connecting the Power CableConnecting DC Power Connecting the Power Cable Chapter Operation Controls and IndicatorsTurning On RIC-155 To turn on RIC-155Indicator Status RIC-155 Normal Indicator StatusRIC-155 LEDs Name Function LocationRIC-155 Default Settings Default SettingsParameter Default Value Configuration AlternativesManaging RIC-155 via Terminal Port UplinkPreparing the Terminal Managing RIC-155 via Ethernet PortsStarting Terminal Session for a First Time To prepare RIC-155 for network managementTo start a ConfiguRAD session To enter the user name and password Loging onNavigating the Management Menus Menu MapChoosing Options To choose an option ConfiguRAD sessionCorrecting Entries To choose an option terminal sessionNavigating Tables Turning Off RIC-155Logging Out Operation Turning Off RIC-155 Configuring RIC-155 for Management Chapter ConfigurationTo access the Configuration menu To access the Management menuTo enter device information Entering Device InformationTo define the IP parameters Configuring the Host ParametersTo configure the network managers Configuring the Network ManagersTo define the management access method Controlling the Management AccessTo enable or disable management ports Configuring the RIC-155 for OperationConfiguring Control Port Parameters Configuring the Clock SourceConfiguring the Security Timeout Enabling and Disabling Pop-up AlarmsChanging the Control Port Data Rate Configuring the Ethernet Interface Configuring the Physical PortsConfiguring the STM-1/OC-3c Interface 10E-5,10E-6,10E-7,10E-8,10E-9 10E-3,10E-4,10E-5J1 Path Trace Line Excessive Error Defect Uplink Port Signal LossLine Signal Degraded Error Uplink Port Loss of SignalConfiguring Fast Ethernet Bridge Configuring the Internal BridgeTo configure the Fast Ethernet bridge Mbps, 8 Mbps, No LimitConfiguring Ethernet Management and Data Bridge Ports Configuring the Bridge PortsTo access the Bridge Port menu To configure the Ethernet management and data bridge portsTo configure the POS port Configuring the POS Bridge PortDisplaying the System Status Displaying the RIC-155 StatusTo display the system information Displaying the Ethernet Port Status Displaying the Port StatusTo display the Ethernet port status DATA/MNG Port Status Parameters Displaying the STM-1/OC-3c Port StatusTo display the STM-1/OC-3c port status Parameters ValuesTo change the current password Changing the PasswordAdditional Tasks STM-1/OC-3c Port Status ParametersDisplaying the RIC-155 Inventory 21. User Access MenuInstalling a New Software Release via Tftp Installing Software ReleasesTo install a new software release via Tftp To install a new software release via Xmodem Installing a New Software Release via XmodemTo upload a configuration file Transferring Configuration FilesTo download a configuration file Displaying the Software VersionResetting RIC-155 Switching Software VersionsTo switch software versions Resetting RIC-155 Resetting RIC-155 to Factory DefaultsTo reset RIC-155 to the defaults To reset RIC-155Monitoring Performance Chapter Troubleshooting DiagnosticsDisplaying the Ethernet Statistics To display the Ethernet statisticsTo display the current SDH/SONET statistics Displaying SDH/SONET StatisticsDisplay Description Range Uplink Statistics Screen,Uasl RCV Abort 1explains all SDH/SONET statistics parameters To display SDH/SONET statistics for all intervalsHandling Alarms Detecting ErrorsPower-Up Self-Test Front Panel LEDsTo display the system alarms Displaying System AlarmsWorking with the Log File To display the event log fileTo configure the alarm severity Configuring Alarm SeverityTo clear the event log To mask RIC-155 alarms Masking Port AlarmsRIC-155 Alarms and Warnings Terminal Message Description SeverityNumber Terminal Message Description RIC-155 EventsTroubleshooting and Diagnostics Handling Alarms Ethernet Connectors Appendix a Connector WiringAlarm Relay Connector Table A-1. ETH and MNG-ETH Connector PinoutTable A-2. Alarm Connector Pinout Control ConnectorTable A-3. Control Connector Pinout Pin Alarm Relay FunctionPort-Based Traffic Separation Appendix B Traffic SeparationNone MNG onlyAll Port-Based/VLAN-Based Traffic SeparationLocal Mng Only Table B-1. Default Tagging Modes Default TaggingTagging Modes of the Bridge Ports Uplink and Host PortsManagement Access Mode None MNG Only All Local MNG Only Forwarding Mode Port FilterInternal Operation Modes of the Bridge Ports NoneAll MNG OnlyManaging RIC-155 via MNG Port Configuring for a Typical ApplicationLocal MNG Only Figure B-9. Managing RIC-155 via MNG Port Managing RIC-155 via Data PortFigure B-10. Managing RIC-155 via Data Port Index STM-1/OC-3c interface, 1-2,1-6 RADview-Lite,3-5Excellent Good Fair Poor Very Poor Customer Response FormPage Error Report Page Page International Headquarters