Spectra Logic RXT150 manual License

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Notices

Notices

Except as expressly stated herein, Spectra Logic Corporation makes available its products and associated documentation on an “as is” basis, without warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability and fitness for a particular purpose. In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use of data, interruption of business, or for indirect, special, incidental, or consequential damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising from any defect or error.

Information furnished in this guide is believed to be accurate and reliable. However, no responsibility is assumed by Spectra Logic for its use. Because of continuing research and development, Spectra Logic may revise this publication from time to time without notice, and reserves the right to change any product specification at any time without notice.

RXT is a trademark of, and Spectra, SpectraGuard, SpectraLogic, and the Spectra Logic logo are registered trademarks of Spectra Logic Corporation. Some products or services mentioned in this guide are provided by companies other than Spectra Logic. Inquiries about one or more of these products or services should be sent directly to the company in question. These brand or product names, registered trademarks, and trademarks are property of their respective owners. These trademarks may be registered in this country, other countries, or both.

Spectra RXT Troubleshooting Guide

Copyright © 2007 Spectra Logic Corporation. All rights reserved.

License

You have acquired Spectra Logic products that include software owned by or licensed by Spectra Logic from one or more software licensors (Software Suppliers). Such software products, as well as associated media, printed materials and “online” or electronic documentation (Software) are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is licensed, not sold.

If you do not agree to this End User License Agreement (EULA), do not use the Spectra Logic product. Instead, promptly contact Spectra Logic for instruction on return of the product for a refund. Any use of the Software, including but not limited to use of the product, will constitute your agreement to this EULA (or ratification of any previous consent).

GRANT OF LICENSE. The Software is licensed, not sold. This EULA grants you the following rights to the Software:

You may use the Software only on the Product with which it was sold.

Not fault tolerant. The Software is not fault tolerant. Spectra Logic has independently determined how to use the Software in the product, and suppliers have relied upon Spectra Logic to conduct sufficient testing to determine that the Software is suitable for such use.

No warranties for this software. The Software is provided “as is” and with all faults. The entire risk as to satisfactory quality, performance, accuracy, and effort (including lack of negligence) is with you. Also, there is no warranty against interference with your enjoyment of the Software or against infringement. If you have received any warranties regarding Software, those warranties do not originate from, and are not binding on, Software Suppliers.

Note on Java support. The Software may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use of resale as online control equipment in hazardous environments requiring fail-safe performance, such as the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage.

No liability for certain damages. Except as prohibited by law, Software Suppliers shall have no liability for any indirect, special, consequential or incidental, damages arising from or in connection with the use or performance of the Software. This limitation shall apply even if any remedy fails of its essential purpose. In no event shall Software Suppliers, individually, be liable for any amount in excess of U. S. two hundred fifty dollars (U.S. $250.00).

Limitations on reverse engineering, decompilation, and disassemly. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

Software transfer allowed with restrictions. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Product, and only if the recipient agrees to this EULA. If the Software is an upgrade, any transfer must also include all prior versions of the Software.

Export restrictions. Export of the Software from the United States is regulated by Export Administration Regulations (EAR, 15 CFR 730-744) of the U. S. Commerce Department, Bureau of Export Administration. You agree to comply with the EAR in the export of re-export of the Software: (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which as of May 1999 include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria, and the Federal Republic of Yugoslavia (including Serbia, but not Montenegro), or to any national or any such country, wherever located, who intends to transit or transport the Software back to such country; (ii) to any person or entity who you know or have reason to know will utilize the Software or portion thereof in the design, development or production of nuclear, chemical, or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export privileges. For additional information see: http://www.microsoft.com/exporting.

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Contents Spectra RXT Spectra RXT150 RXT MediaLicense United States Office European Office Web SiteAC Power High Voltage Contents Warranty and Repair Related Publications About This GuideIntended Audience Conventions Used In This GuideTroubleshooting the RXT150 Ejecting RXT MediaUsing the Force Eject Utility Holding the Load/Unload Button 2The Load/Unload buttonUsing an Allen Wrench for Manual Eject 3The four screws on the bottom of the unitBack Checking Messages and Flash Codes MessagesFlash Codes Capturing Debug Files Capturing Debug Files with the Web Interface8The Get Debug Files Utility screen Viewing Debug Files on the Web Interface 9The System Trace screenCapturing Debug Files Capturing Debug Files with the Serial InterfaceBefore You Begin 11The Diagnostics Tracing Menu Resetting the RXT150 Resetting the RXT150 with the Digital DisplayResetting the RXT150 with the Serial Interface Resetting the RXT150Specifications Media Pack Types1System message indicating an RXT media disk drive problem Before Replacing Disk DrivesPreparing to Replace a Failed Disk Drive 2The Get RXT Media Pack Drive Status Utility screenReplacing a Disk Drive Silver and Green RXT Media Opening the Media PackProceed to Disconnecting the Disk Drive on Disconnecting the Disk Drive 6The screws on one side of a Silver RXT media pack8The ESD screw Silver media shown 10The bracket screw Silver media shown 12Disconnecting the disk drive connector Installing the New Disk Drive in Silver and Green RXT Media 13Replacing the bracket on the connectorIf the drive you replaced is the drive underneath 16The cut-outs. -17Replacing the ESD panel Replacing a Disk Drive in Gold RXT Media 19The two side panel screws22The cover in place Finish Reformatting a Disk PackRXT Media Recommendation Contacting SpectraGuard SupportRMA Returns Shipping InformationLimited Warranty RXT150 Repair PolicyWarranty Provisions for Units Located in Europe Warranty ShippingWarranty Turnaround Time Out-of-Warranty RepairsFour-Hour Response On-Site Service Standard Repair Service for the RXT150Advanced Service Options for the RXT150 Same Business Day On-Site Service with Four-Hour ResponseNext Business Day Replacement Service Highlights Limited Warranty for RXT MediaNext Business Day Replacement Service for RXT Media RXT Media Repair PolicyExpress Repair Service Highlights Express Repair Service for RXT MediaAssisted Self-Maintenance for RXT Media Express Repair Service Instructions