Spectra Logic RXT150 manual If the drive you replaced is the drive underneath

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Chapter 3. Troubleshooting RXT Media

4.If the disk drive you replaced is the first drive that you could access when you removed the bottom of the pack, proceed to Step 5 below.

If the drive you replaced is the drive underneath:

•Carefully place the disk drive into the media pack.

•Use a #2 Phillips screwdriver to tighten the four screws (two on each side) that attach it to the pack; make sure that the heads of the screws are flush with the side of the pack.

•Repeat Step 2 and Step 3 for the next drive.

5.Use a #2 Phillips screwdriver to tighten the ESD resistor screw on the side of the disk drive, then put the disk drive into place inside the RXT media pack.

(This may not apply for Green media, depending on the drive you replaced.)

Figure 3-15Tightening the ESD screw.

6.Secure the disk drive by tightening the screws in the side panels of the RXT media pack.

Caution: Make sure that all side panel screws are flush with the side of the RXT media pack so that they do not interfere with loading and unloading the RXT media.

7.Carefully turn the RXT media pack so that the open side faces up.

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Contents Spectra RXT Spectra RXT150 RXT MediaLicense United States Office European Office Web SiteAC Power High Voltage Contents Warranty and Repair About This Guide Intended AudienceRelated Publications Conventions Used In This GuideTroubleshooting the RXT150 Ejecting RXT MediaUsing the Force Eject Utility Holding the Load/Unload Button 2The Load/Unload buttonUsing an Allen Wrench for Manual Eject 3The four screws on the bottom of the unitBack Checking Messages and Flash Codes MessagesFlash Codes Capturing Debug Files Capturing Debug Files with the Web Interface8The Get Debug Files Utility screen Viewing Debug Files on the Web Interface 9The System Trace screenCapturing Debug Files Capturing Debug Files with the Serial InterfaceBefore You Begin 11The Diagnostics Tracing Menu Resetting the RXT150 Resetting the RXT150 with the Digital DisplayResetting the RXT150 with the Serial Interface Resetting the RXT150Specifications Media Pack Types1System message indicating an RXT media disk drive problem Before Replacing Disk DrivesPreparing to Replace a Failed Disk Drive 2The Get RXT Media Pack Drive Status Utility screenReplacing a Disk Drive Silver and Green RXT Media Opening the Media PackProceed to Disconnecting the Disk Drive on Disconnecting the Disk Drive 6The screws on one side of a Silver RXT media pack8The ESD screw Silver media shown 10The bracket screw Silver media shown 12Disconnecting the disk drive connector Installing the New Disk Drive in Silver and Green RXT Media 13Replacing the bracket on the connectorIf the drive you replaced is the drive underneath 16The cut-outs. -17Replacing the ESD panel Replacing a Disk Drive in Gold RXT Media 19The two side panel screws22The cover in place Finish Reformatting a Disk PackRXT Media Recommendation Contacting SpectraGuard SupportRMA Returns Shipping InformationLimited Warranty RXT150 Repair PolicyWarranty Shipping Warranty Turnaround TimeWarranty Provisions for Units Located in Europe Out-of-Warranty RepairsStandard Repair Service for the RXT150 Advanced Service Options for the RXT150Four-Hour Response On-Site Service Same Business Day On-Site Service with Four-Hour ResponseLimited Warranty for RXT Media Next Business Day Replacement Service for RXT MediaNext Business Day Replacement Service Highlights RXT Media Repair PolicyExpress Repair Service for RXT Media Assisted Self-Maintenance for RXT MediaExpress Repair Service Highlights Express Repair Service Instructions