Nuance comm
D60709-22
manual
Nuance SafeCom Go Sharp
Troubleshooting
Install
Password
Description Default
Login
Advanced Configuration web
Control user access rights
Copy Idle Timeout is ignored
∙ Network settings
Enable Copy
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Nuance SafeCom Go Sharp
Administrator
’
s Manual
D60709-22
November 2012
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Contents
Nuance SafeCom Go Sharp
Nuance Communications, Inc
Table of Contents
Regulatory information Index
SafeCom Go Sharp
Introduction
Requirements
∙ SafeCom Device Server
SafeCom Go Sharp supported Sharp OSA-enabled MFPs
SafeCom Go Sharp supported SafeCom ID Devices
SafeCom ID Devices
Serial
Identification Method
Available documentation
Sharp device passwords
About this manual
Document history
Introduction
Installation
SafeCom Go Sharp Device server installation
SafeCom Go Sharp Device server
Overview
Outbound on SafeCom Device Server Protocol
Inbound on SafeCom Device Server Protocol
Login to SafeCom Device Server
Configure SafeCom Device Server
Login to SafeCom Device Server
Add SafeCom Server
Description Default
Device Server config.ini
Device icons
Add device to a SafeCom Device Server
Click the Add device tool button
Add device via SafeCom Device Server
Add device server Start SafeCom Administrator
Add device via SafeCom Administrator
Add device server device
SafeCom Go Sharp Device server
Now Remote Operating. Please do not turn off the Power
Configure device in SafeCom Device Server
∙ Device information
∙ Network settings
Card ID code Card or ID code
∙ Device settings
∙ Device Properties
External Accounting Application Settings
Enable Copy
Select login method
SafeCom Go Sharp How to
Get the SafeCom Go Sharp software
Control user access rights
Enable E-mail
Enable SafeCom Mobile Pull Print
Register device
Configuration Field Default value Settings
Restore factory default
Uninstall SafeCom Go Sharp
SafeCom Controller
Installation with SafeCom Controller
Write down the IP address of the device
IP address / hostname
Connect hardware
Switch off the power to the device
IP address known from Dhcp server
Add device in SafeCom Administrator
Find it via Broadcasting
Click Broadcast…
Example mysharp.safecom.eu
New Sharp devices
Configure the Sharp device web interface
Http//ip address/soapsharp/safecom.scx
Click Standard Application Settings
SafeCom Controller
Application Name enter Pull Print
Click External Accounting3
Sharp Web Interface old models
Click Standard Applications
Application Name enter Pull Print
Login to the SafeCom Controller Web Interface
Configure the SafeCom Controller Web Interface
Advanced Configuration web
SafeCom web
Printer web
Copy Idle Timeout is ignored
Printer Manufacturer should be Sharp SafeCom Go must be YES
Change Copy Enabled to YES Click Save and Continue
Enable copy tracking for Controller
SafeCom Go for Controller How to
Specify SafeCom Server and device connection
Set password to prevent unauthorized access
Enable Copy Control
Disable the Test button
Assign a fixed IP address to the SafeCom Controller
Select user identification
Access Sharp MFP’s System Settings
Enable High Speed Print
Resend configuration
Click Restore Factory Default
Open the Sharp MFP’s web page and login
Login
Using SafeCom Go Sharp
Sharp device with SafeCom Device Server
Main menu
Tap Pull Print
Pull Print Document list
Account Select billing code
Copy
Logout
Register card with PUK code
Enter PUK code Tap PUK code
Enter PUK code and PIN code Tap PUK code
Login with ID code Tap ID code
Control panel Login
Login with ID code and PIN code Tap ID code
Sharp device with SafeCom Controller
Login with Windows
Tap Documents
Copy
SafeCom Administrator Unable to locate all SafeCom devices
Troubleshooting
SafeCom Help Desk Assistant
Servlets
ERROR5000 Processing is in motion
MFP reports Could not access the accounting server…
Print performance is slow
At the printer No billing codes available
SafeCom reader does not work
Device Server Configuration of devices failed
Regulatory information
Index
Page
Index D60709-22
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