Nuance comm
D60709-22
manual
Troubleshooting
Install
Password
Description Default
Login
Advanced Configuration web
Control user access rights
Copy Idle Timeout is ignored
∙ Network settings
Enable Copy
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Contents
Nuance SafeCom Go Sharp
Nuance Communications, Inc
Table of Contents
Regulatory information Index
∙ SafeCom Device Server
Introduction
SafeCom Go Sharp
Requirements
SafeCom Go Sharp supported Sharp OSA-enabled MFPs
Identification Method
SafeCom ID Devices
SafeCom Go Sharp supported SafeCom ID Devices
Serial
Available documentation
Sharp device passwords
About this manual
Document history
Introduction
Overview
SafeCom Go Sharp Device server installation
Installation
SafeCom Go Sharp Device server
Outbound on SafeCom Device Server Protocol
Inbound on SafeCom Device Server Protocol
Add SafeCom Server
Configure SafeCom Device Server
Login to SafeCom Device Server
Login to SafeCom Device Server
Description Default
Device Server config.ini
Device icons
Add device to a SafeCom Device Server
Click the Add device tool button
Add device via SafeCom Device Server
Add device server Start SafeCom Administrator
Add device via SafeCom Administrator
Add device server device
SafeCom Go Sharp Device server
Now Remote Operating. Please do not turn off the Power
Configure device in SafeCom Device Server
∙ Device information
∙ Network settings
Card ID code Card or ID code
∙ Device settings
∙ Device Properties
External Accounting Application Settings
Get the SafeCom Go Sharp software
Select login method
Enable Copy
SafeCom Go Sharp How to
Register device
Enable E-mail
Control user access rights
Enable SafeCom Mobile Pull Print
Configuration Field Default value Settings
Restore factory default
Uninstall SafeCom Go Sharp
IP address / hostname
Installation with SafeCom Controller
SafeCom Controller
Write down the IP address of the device
Connect hardware
Switch off the power to the device
Click Broadcast…
Add device in SafeCom Administrator
IP address known from Dhcp server
Find it via Broadcasting
Example mysharp.safecom.eu
New Sharp devices
Configure the Sharp device web interface
Http//ip address/soapsharp/safecom.scx
Click Standard Application Settings
SafeCom Controller
Application Name enter Pull Print
Click External Accounting3
Sharp Web Interface old models
Click Standard Applications
Application Name enter Pull Print
Configure the SafeCom Controller Web Interface
Login to the SafeCom Controller Web Interface
Advanced Configuration web
SafeCom web
Copy Idle Timeout is ignored
Printer web
Printer Manufacturer should be Sharp SafeCom Go must be YES
Specify SafeCom Server and device connection
Enable copy tracking for Controller
Change Copy Enabled to YES Click Save and Continue
SafeCom Go for Controller How to
Set password to prevent unauthorized access
Select user identification
Disable the Test button
Enable Copy Control
Assign a fixed IP address to the SafeCom Controller
Click Restore Factory Default
Enable High Speed Print
Access Sharp MFP’s System Settings
Resend configuration
Open the Sharp MFP’s web page and login
Using SafeCom Go Sharp
Login
Sharp device with SafeCom Device Server
Main menu
Tap Pull Print
Pull Print Document list
Account Select billing code
Copy
Enter PUK code and PIN code Tap PUK code
Register card with PUK code
Logout
Enter PUK code Tap PUK code
Sharp device with SafeCom Controller
Control panel Login
Login with ID code Tap ID code
Login with ID code and PIN code Tap ID code
Login with Windows
Tap Documents
Copy
Servlets
Troubleshooting
SafeCom Administrator Unable to locate all SafeCom devices
SafeCom Help Desk Assistant
At the printer No billing codes available
MFP reports Could not access the accounting server…
ERROR5000 Processing is in motion
Print performance is slow
SafeCom reader does not work
Device Server Configuration of devices failed
Regulatory information
Index
Page
Index D60709-22
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