Nuance comm D60709-22 About this manual

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1 Introduction

1.6About this manual

This manual applies to Nuance SafeCom G4 Server version S82 070.500*01, Nuance SafeCom Device Server version S82 060.070*02 and Nuance SafeCom Controller version S80 508.780*66.

This manual is organized as follows:

∙Chapter 1 Introduction lists the supplied SafeCom documentation, introduces SafeCom relevant terms, system requirements, and describes how this manual is organized.

∙Chapter 2 SafeCom Go Sharp - Device server describes the installation and configurations of SafeCom Device Server for Sharp MFPs.

∙Chapter 3 SafeCom Controller describes the installation and configuration of SafeCom Controller on Sharp devices.

∙Chapter 4 Using SafeCom Go Sharp describes how to interact with the MFPs control panel when SafeCom Go Sharp is installed.

∙Chapter 5 Troubleshooting contains hints for troubleshooting.

∙Chapter 6 Regulatory information contains regulatory information.

D60709-22

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Contents Nuance SafeCom Go Sharp Nuance Communications, Inc Table of Contents Regulatory information Index SafeCom Go Sharp IntroductionRequirements ∙ SafeCom Device ServerSafeCom Go Sharp supported Sharp OSA-enabled MFPs SafeCom Go Sharp supported SafeCom ID Devices SafeCom ID DevicesSerial Identification MethodAvailable documentation Sharp device passwordsAbout this manual Document history Introduction Installation SafeCom Go Sharp Device server installationSafeCom Go Sharp Device server OverviewOutbound on SafeCom Device Server Protocol Inbound on SafeCom Device Server ProtocolLogin to SafeCom Device Server Configure SafeCom Device ServerLogin to SafeCom Device Server Add SafeCom ServerDescription Default Device Server config.iniDevice icons Add device to a SafeCom Device ServerClick the Add device tool button Add device via SafeCom Device ServerAdd device server Start SafeCom Administrator Add device via SafeCom AdministratorAdd device server device SafeCom Go Sharp Device server Now Remote Operating. Please do not turn off the Power Configure device in SafeCom Device Server∙ Device information ∙ Network settingsCard ID code Card or ID code ∙ Device settings∙ Device Properties External Accounting Application SettingsEnable Copy Select login methodSafeCom Go Sharp How to Get the SafeCom Go Sharp softwareControl user access rights Enable E-mailEnable SafeCom Mobile Pull Print Register deviceConfiguration Field Default value Settings Restore factory defaultUninstall SafeCom Go Sharp SafeCom Controller Installation with SafeCom ControllerWrite down the IP address of the device IP address / hostnameConnect hardware Switch off the power to the deviceIP address known from Dhcp server Add device in SafeCom AdministratorFind it via Broadcasting Click Broadcast…Example mysharp.safecom.eu New Sharp devices Configure the Sharp device web interfaceHttp//ip address/soapsharp/safecom.scx Click Standard Application Settings SafeCom Controller Application Name enter Pull Print Click External Accounting3 Sharp Web Interface old modelsClick Standard Applications Application Name enter Pull Print Configure the SafeCom Controller Web Interface Login to the SafeCom Controller Web InterfaceAdvanced Configuration web SafeCom web Copy Idle Timeout is ignored Printer webPrinter Manufacturer should be Sharp SafeCom Go must be YES Change Copy Enabled to YES Click Save and Continue Enable copy tracking for ControllerSafeCom Go for Controller How to Specify SafeCom Server and device connectionSet password to prevent unauthorized access Enable Copy Control Disable the Test buttonAssign a fixed IP address to the SafeCom Controller Select user identificationAccess Sharp MFP’s System Settings Enable High Speed PrintResend configuration Click Restore Factory DefaultOpen the Sharp MFP’s web page and login Using SafeCom Go Sharp LoginSharp device with SafeCom Device Server Main menu Tap Pull Print Pull Print Document listAccount Select billing code CopyLogout Register card with PUK codeEnter PUK code Tap PUK code Enter PUK code and PIN code Tap PUK codeLogin with ID code Tap ID code Control panel LoginLogin with ID code and PIN code Tap ID code Sharp device with SafeCom ControllerLogin with Windows Tap Documents Copy SafeCom Administrator Unable to locate all SafeCom devices TroubleshootingSafeCom Help Desk Assistant ServletsERROR5000 Processing is in motion MFP reports Could not access the accounting server…Print performance is slow At the printer No billing codes availableSafeCom reader does not work Device Server Configuration of devices failedRegulatory information Index Page Index D60709-22