Nuance comm Official Guide to Configuring Nuance SafeCom Device Server

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2 SafeCom Go Sharp - Device server

9.Click Add to register the device and save it in the database. After approx. 2 minutes the device is added to the device server and available to be configured in SafeCom Device Server.

The device server device is now added and listed both under Devices and under the device server under Device servers with the name SafeCom Device Server.

2.5Configure device in SafeCom Device Server

The Device tab is used to configure SafeCom Go Sharp with regards to which device it is connected to, how users are to be identified etc.

Note: If the configuration of the devices fails it might be because the Device Server is installed on a server that has multiple NICs or IPs. Refer to section 5.9 for a resolution.

To save any changes you make to the configuration, click Save in the upper right corner of the web page.

Expect between 60 and 90 seconds for the saved changes to take effect if they involve changes to selected setting like the Login method. During the update the device icon has a yellow warning sign and the device shows the text:

Now Remote Operating. Please do not turn off the Power.

Note: If you click Save and then in the Device Message field see the message

"Unable to configure device because: Device is configured against a different server", it is because the device is configured to a different server. To be able to make changes to the device configuration, you must first click Reconfigure device which configures the device to your server, make the necessary changes, and then click Save.

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Contents Nuance SafeCom Go Sharp Nuance Communications, Inc Table of Contents Regulatory information Index SafeCom Go Sharp IntroductionRequirements ∙ SafeCom Device ServerSafeCom Go Sharp supported Sharp OSA-enabled MFPs SafeCom Go Sharp supported SafeCom ID Devices SafeCom ID DevicesSerial Identification MethodAvailable documentation Sharp device passwordsAbout this manual Document history Introduction Installation SafeCom Go Sharp Device server installationSafeCom Go Sharp Device server OverviewOutbound on SafeCom Device Server Protocol Inbound on SafeCom Device Server ProtocolLogin to SafeCom Device Server Configure SafeCom Device ServerLogin to SafeCom Device Server Add SafeCom ServerDescription Default Device Server config.iniDevice icons Add device to a SafeCom Device ServerClick the Add device tool button Add device via SafeCom Device ServerAdd device server Start SafeCom Administrator Add device via SafeCom AdministratorAdd device server device SafeCom Go Sharp Device server Now Remote Operating. Please do not turn off the Power Configure device in SafeCom Device Server∙ Device information ∙ Network settingsCard ID code Card or ID code ∙ Device settings∙ Device Properties External Accounting Application SettingsEnable Copy Select login methodSafeCom Go Sharp How to Get the SafeCom Go Sharp softwareControl user access rights Enable E-mailEnable SafeCom Mobile Pull Print Register deviceConfiguration Field Default value Settings Restore factory defaultUninstall SafeCom Go Sharp SafeCom Controller Installation with SafeCom ControllerWrite down the IP address of the device IP address / hostnameConnect hardware Switch off the power to the deviceIP address known from Dhcp server Add device in SafeCom AdministratorFind it via Broadcasting Click Broadcast…Example mysharp.safecom.eu New Sharp devices Configure the Sharp device web interfaceHttp//ip address/soapsharp/safecom.scx Click Standard Application Settings SafeCom Controller Application Name enter Pull Print Click External Accounting3 Sharp Web Interface old modelsClick Standard Applications Application Name enter Pull Print Configure the SafeCom Controller Web Interface Login to the SafeCom Controller Web InterfaceAdvanced Configuration web SafeCom web Copy Idle Timeout is ignored Printer webPrinter Manufacturer should be Sharp SafeCom Go must be YES Change Copy Enabled to YES Click Save and Continue Enable copy tracking for ControllerSafeCom Go for Controller How to Specify SafeCom Server and device connectionSet password to prevent unauthorized access Enable Copy Control Disable the Test buttonAssign a fixed IP address to the SafeCom Controller Select user identificationAccess Sharp MFP’s System Settings Enable High Speed PrintResend configuration Click Restore Factory DefaultOpen the Sharp MFP’s web page and login Using SafeCom Go Sharp LoginSharp device with SafeCom Device Server Main menu Tap Pull Print Pull Print Document listAccount Select billing code CopyLogout Register card with PUK codeEnter PUK code Tap PUK code Enter PUK code and PIN code Tap PUK codeLogin with ID code Tap ID code Control panel LoginLogin with ID code and PIN code Tap ID code Sharp device with SafeCom ControllerLogin with Windows Tap Documents Copy SafeCom Administrator Unable to locate all SafeCom devices TroubleshootingSafeCom Help Desk Assistant ServletsERROR5000 Processing is in motion MFP reports Could not access the accounting server…Print performance is slow At the printer No billing codes availableSafeCom reader does not work Device Server Configuration of devices failedRegulatory information Index Page Index D60709-22