Nuance comm D60709-22 manual SafeCom Go Sharp Device server, Overview, Installation

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2 SafeCom Go Sharp - Device server

2 SafeCom Go Sharp - Device server

2.1Overview

Make sure the SafeCom G4 Server software installation has been completed as described in for example SafeCom Smart Printing Administrator’s Quick Guide D10600.

2.2SafeCom Go Sharp - Device server installation

2.2.1Installation

1.Download the safecom_device_server_nnn.exe file from the link supplied to you. The installation must be Run as administrator.

2.When the installation program is launched click Next.

3.Choose the destination folder for the files. Click Next.

The default installation folder is:

C:\Program Files\

SafeCom\SafeCom Device Server

On Windows 64-bit:

C:\Program Files (x86)\

SafeCom\SafeCom Device Server

4.Click Next.

5.Detecting Java version. Click Next.

6.Review settings before copying of files starts. Click Next.

7.Click Finish.

2.2.2Windows Firewall - Ports that must be opened

If Windows Firewall is enabled it may prevent the SafeCom solution from working. Disable the firewall or run the script below.

1.Browse to the SafeCom Device Server installation folder.

2.Right-click open_firewall_safecom_device_server.cmd. The command file must be Run as administrator. In the file you can see what TCP and UDP ports will be opened.

D60709-22

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Contents Nuance SafeCom Go Sharp Nuance Communications, Inc Table of Contents Regulatory information Index Introduction SafeCom Go SharpRequirements ∙ SafeCom Device ServerSafeCom Go Sharp supported Sharp OSA-enabled MFPs SafeCom ID Devices SafeCom Go Sharp supported SafeCom ID DevicesSerial Identification MethodSharp device passwords Available documentationAbout this manual Document history Introduction SafeCom Go Sharp Device server installation InstallationSafeCom Go Sharp Device server OverviewInbound on SafeCom Device Server Protocol Outbound on SafeCom Device Server ProtocolConfigure SafeCom Device Server Login to SafeCom Device ServerLogin to SafeCom Device Server Add SafeCom ServerDevice Server config.ini Description DefaultAdd device to a SafeCom Device Server Device iconsAdd device via SafeCom Device Server Click the Add device tool buttonAdd device via SafeCom Administrator Add device server Start SafeCom AdministratorAdd device server device SafeCom Go Sharp Device server Configure device in SafeCom Device Server Now Remote Operating. Please do not turn off the Power∙ Network settings ∙ Device information∙ Device settings Card ID code Card or ID codeExternal Accounting Application Settings ∙ Device PropertiesSelect login method Enable CopySafeCom Go Sharp How to Get the SafeCom Go Sharp softwareEnable E-mail Control user access rightsEnable SafeCom Mobile Pull Print Register deviceRestore factory default Configuration Field Default value SettingsUninstall SafeCom Go Sharp Installation with SafeCom Controller SafeCom ControllerWrite down the IP address of the device IP address / hostnameSwitch off the power to the device Connect hardwareAdd device in SafeCom Administrator IP address known from Dhcp serverFind it via Broadcasting Click Broadcast…Example mysharp.safecom.eu Configure the Sharp device web interface New Sharp devicesHttp//ip address/soapsharp/safecom.scx Click Standard Application Settings SafeCom Controller Application Name enter Pull Print Sharp Web Interface old models Click External Accounting3Click Standard Applications Application Name enter Pull Print Configure the SafeCom Controller Web Interface Login to the SafeCom Controller Web InterfaceAdvanced Configuration web SafeCom web Copy Idle Timeout is ignored Printer webPrinter Manufacturer should be Sharp SafeCom Go must be YES Enable copy tracking for Controller Change Copy Enabled to YES Click Save and ContinueSafeCom Go for Controller How to Specify SafeCom Server and device connectionSet password to prevent unauthorized access Disable the Test button Enable Copy ControlAssign a fixed IP address to the SafeCom Controller Select user identificationEnable High Speed Print Access Sharp MFP’s System SettingsResend configuration Click Restore Factory DefaultOpen the Sharp MFP’s web page and login Using SafeCom Go Sharp LoginSharp device with SafeCom Device Server Main menu Pull Print Document list Tap Pull PrintCopy Account Select billing codeRegister card with PUK code LogoutEnter PUK code Tap PUK code Enter PUK code and PIN code Tap PUK codeControl panel Login Login with ID code Tap ID codeLogin with ID code and PIN code Tap ID code Sharp device with SafeCom ControllerLogin with Windows Tap Documents Copy Troubleshooting SafeCom Administrator Unable to locate all SafeCom devicesSafeCom Help Desk Assistant ServletsMFP reports Could not access the accounting server… ERROR5000 Processing is in motionPrint performance is slow At the printer No billing codes availableDevice Server Configuration of devices failed SafeCom reader does not workRegulatory information Index Page Index D60709-22