Nuance comm D60709-22 manual Introduction, SafeCom Go Sharp, Requirements, ∙ SafeCom Device Server

Page 5

1 Introduction

1 Introduction

1.1SafeCom Go Sharp

SafeCom Go Sharp is the embedded solution for Sharp MFPs. It integrates with the touch-screen control panel of the Sharp MFP and offers user authentication by code and/or card.

SafeCom Go Sharp works together with the SafeCom G4 Server software and is designed to help companies and organizations gain control over their printing costs and document security. The SafeCom solution can be enhanced with add- on modules to build customer specific and scalable solutions.

SafeCom Go Sharp is available in two variants:

SafeCom Device Server (2)

Software is installed on a server and an optional card reader, which supports keyboard (1.3), is connected to the USB port of the Sharp device.

SafeCom Controller (3)

The SafeCom Controller hardware is connected to the network outlet and the Sharp device is connected to the spare network port of the SafeCom Controller. An optional card reader (1.3) can be connected to either the USB or serial port of the SafeCom Controller.

1.2Requirements

SafeCom Go Sharp supports Sharp OSA (Open Systems Architecture) MFPs with Access Control. SafeCom Go is available in two variants, one that is software based (SafeCom Device Server) and one that is hardware based (SafeCom Controller). Refer to Table 1 on page 6 to see which Sharp models are supported by the two variants.

The selected card reader (SafeCom ID Device) must be supported by the SafeCom Controller / SafeCom Device Server. Refer to Table 2 on page 7.

Sharp MFP must have a hard disk drive and a network card.

Sharp product key for the Sharp External Account Module (MX-AMX3) MUST be registered on the MFP.

Sharp AR models require Network Scanning Expansion Kit.

SafeCom device license.

The SafeCom Device Server REQUIRES Java Runtime Environment (JRE) version 1.6 or later. It can run on the same physical hardware as the SafeCom Server. If SafeCom Device Server is installed on a 64-bit operation system, a Java version 32-bit needs to be installed. JRE can be downloaded from www.java.com.

D60709-22

5

Image 5
Contents Nuance SafeCom Go Sharp Nuance Communications, Inc Table of Contents Regulatory information Index SafeCom Go Sharp IntroductionRequirements ∙ SafeCom Device ServerSafeCom Go Sharp supported Sharp OSA-enabled MFPs SafeCom Go Sharp supported SafeCom ID Devices SafeCom ID DevicesSerial Identification MethodAvailable documentation Sharp device passwordsAbout this manual Document history Introduction Installation SafeCom Go Sharp Device server installationSafeCom Go Sharp Device server OverviewOutbound on SafeCom Device Server Protocol Inbound on SafeCom Device Server ProtocolLogin to SafeCom Device Server Configure SafeCom Device ServerLogin to SafeCom Device Server Add SafeCom ServerDescription Default Device Server config.iniDevice icons Add device to a SafeCom Device ServerClick the Add device tool button Add device via SafeCom Device ServerAdd device server Start SafeCom Administrator Add device via SafeCom AdministratorAdd device server device SafeCom Go Sharp Device server Now Remote Operating. Please do not turn off the Power Configure device in SafeCom Device Server∙ Device information ∙ Network settingsCard ID code Card or ID code ∙ Device settings∙ Device Properties External Accounting Application SettingsEnable Copy Select login methodSafeCom Go Sharp How to Get the SafeCom Go Sharp softwareControl user access rights Enable E-mailEnable SafeCom Mobile Pull Print Register deviceConfiguration Field Default value Settings Restore factory defaultUninstall SafeCom Go Sharp SafeCom Controller Installation with SafeCom ControllerWrite down the IP address of the device IP address / hostnameConnect hardware Switch off the power to the deviceIP address known from Dhcp server Add device in SafeCom AdministratorFind it via Broadcasting Click Broadcast…Example mysharp.safecom.eu New Sharp devices Configure the Sharp device web interfaceHttp//ip address/soapsharp/safecom.scx Click Standard Application Settings SafeCom Controller Application Name enter Pull Print Click External Accounting3 Sharp Web Interface old modelsClick Standard Applications Application Name enter Pull Print Advanced Configuration web Configure the SafeCom Controller Web InterfaceLogin to the SafeCom Controller Web Interface SafeCom web Printer Manufacturer should be Sharp SafeCom Go must be YES Copy Idle Timeout is ignoredPrinter web Change Copy Enabled to YES Click Save and Continue Enable copy tracking for ControllerSafeCom Go for Controller How to Specify SafeCom Server and device connectionSet password to prevent unauthorized access Enable Copy Control Disable the Test buttonAssign a fixed IP address to the SafeCom Controller Select user identificationAccess Sharp MFP’s System Settings Enable High Speed PrintResend configuration Click Restore Factory DefaultOpen the Sharp MFP’s web page and login Sharp device with SafeCom Device Server Using SafeCom Go SharpLogin Main menu Tap Pull Print Pull Print Document listAccount Select billing code CopyLogout Register card with PUK codeEnter PUK code Tap PUK code Enter PUK code and PIN code Tap PUK codeLogin with ID code Tap ID code Control panel LoginLogin with ID code and PIN code Tap ID code Sharp device with SafeCom ControllerLogin with Windows Tap Documents Copy SafeCom Administrator Unable to locate all SafeCom devices TroubleshootingSafeCom Help Desk Assistant ServletsERROR5000 Processing is in motion MFP reports Could not access the accounting server…Print performance is slow At the printer No billing codes availableSafeCom reader does not work Device Server Configuration of devices failedRegulatory information Index Page Index D60709-22