Olivetti 2701, 2301 operation manual Image quality problems

Page 67

TROUBLESHOOTING AND MAINTENANCE

Image quality problems

Problem

Cause and solution

Page

 

 

 

The image of the original is too light or too dark.

29

 

 

 

Select the correct original image type in the exposure setting and

 

 

 

adjust the copying exposure.

 

 

 

 

 

 

 

 

 

The copying exposure is set to "AUTO".

Key

 

 

 

The "EXPOSURE ADJUSTMENT" key operator program can be

 

 

 

operator’s

 

 

 

used to adjust the exposure level used for "AUTO" exposure.

 

 

Copies are too dark or too light.

guide

 

 

Consult the administrator of the machine.

 

 

 

 

 

 

 

 

 

 

 

 

The original type that is most suitable for the original

 

 

 

 

has not been selected in the copy exposure setting

29

 

 

 

screen.

 

 

 

Change the original type selection to "AUTO", or manually select

 

 

 

 

the most suitable original type setting.

 

 

 

 

 

 

 

 

Text is not clear in a copy.

The correct original type has not been selected in the

29

 

 

copy exposure setting screen.

 

 

 

Change the original type setting to "TEXT".

 

 

 

 

 

 

 

 

 

The original was placed in the wrong position.

22, 23

 

 

 

Place the original in the correct position. When using the

 

 

 

document glass, place the original against the far left side.

 

 

 

 

 

 

 

 

 

A suitable ratio for the original size and paper size has

30

 

 

 

not been selected.

 

 

 

Use auto ratio selection to obtain the correct ratio for the copy.

 

 

 

Part of the copied image is cut off.

 

 

 

 

The tray’s paper size setting was not changed when a

 

 

 

 

different size of paper was loaded in the tray.

19

 

 

 

Be sure to change the tray’s paper size setting when loading a

 

 

 

 

 

 

 

different size of paper in the tray.

 

 

 

 

 

 

 

 

 

An inch paper size is being used.

47

 

5

 

When using copy paper that is an inch size, set the original size

 

 

 

 

 

manually.

 

 

 

 

 

 

 

 

 

The original is not placed face up in the RSPF or face

 

 

 

 

 

 

 

Blank copies.

down on the document glass.

22, 23

 

 

Place the original face up in the RSPF or face down on the

 

 

 

 

 

 

 

document glass.

 

 

 

 

 

 

 

 

 

The paper is outside of the specified size and weight

15

 

 

 

range.

 

 

 

Use copy paper within the specified range.

 

 

 

 

 

 

 

 

 

The paper type setting is not correct.

 

 

 

Paper is wrinkled or the copied

Set the correct paper type. To set the paper type for a tray, see

19, 20

 

 

"CHANGING A TRAY’S PAPER TYPE AND PAPER SIZE

 

 

image comes off when the paper

 

 

 

SETTINGS".

 

 

 

surface is rubbed.

 

 

 

 

 

 

 

Paper is curled or damp.

 

 

 

 

 

 

 

 

Do not use curled or wrinkled paper. Replace with dry copy

14

 

 

 

paper. During periods when the machine is not used for a long

 

 

 

time, remove the paper from the tray and store it in a dark place

 

 

 

 

in a bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

The document glass or the underside of the RSPF is

75

 

 

 

dirty.

 

 

Copies are smudged or dirty.

Clean regularly.

 

 

 

 

The original is smudged or blotchy.

-

 

 

 

Use a clean original.

 

 

 

 

 

 

 

 

 

 

 

White or black lines appear copies.

The scanner glass for the RSPF is dirty.

75

 

 

Clean the long, narrow scanning glass.

 

 

 

 

 

 

 

 

 

 

 

63

Image 67
Contents Copia 2301 d-Copia Publication Issued by Contents 500-SHEET Paper Feed Unit When a finisher AR-FN5N is installedAir conditioner or Important Points When Selecting AN Installation SiteDo not install your machine in areas that are Changes, e.g., near anDo not touch the photoconductive drum green portion Trademark acknowledgementsEnvironmental Information Using the ManualSoftware setup guide for printer Key operators guide/software setup guidePass Feeder as the Rspf Meaning of R in Original and Paper Size IndicationsConventions Used in this Manual Explanation of words and illustrationMain Features Part Names and Functions Interior Operation Panel Touch Panel Using the touch panel Selecting a functionExample Print JOB key Mode switching keysDisplay switching keys Job listTurn the power switch to the on position Power on and OFFPower on Power OFFAuto power shut-off mode Initial SettingsPower Save Modes Preheat modeLoading Paper Tray Paper tray type Paper type Size Weight CapacityUpper paper tray*1 Plain paper A5 to A3 56 g/m2 to 105 g/m2 Letterhead paper Follow these guidelines when using special papersSpecial papers EnvelopesLoading the paper in the paper tray Loading PaperLoading paper in the bypass tray Important points when inserting paper in the bypass traySet the paper guides to the copy paper width Touch the Tray Settings key Changing a TRAY’S Paper Type and Paper Size SettingsSelect the tray in which you loaded paper Setting the paper type in the bypass tray Main Screen of Copy Mode Close the document cover/RSPF How to place the originalNormal Copying Copying from the Document GlassCopying a large number of originals Adjust the original guides to the size of the originalStream feeding mode Copying from the RspfRemoving the document cover Points to Note When Making CopiesDocument glass and Rspf Originals that can be used in the RspfTouch the Special Modes key Select the MIX Size Original Feeding Mode checkboxCopying originals of mixed length Mixed feeding Automatic copy image rotation rotation copyingTray. p.20 Shifting the starting position of copyingSet the type of paper that You loaded in the bypassOriginal → Paper Using the Document GlassAutomatic TWO-SIDED Copying Touch the One-sided to two-sided copy keyOriginal for the front side is scanned Using the RspfTouch the desired copy mode To cancel automatic two-sided copying, press the Clear keyExposure value guidelines Exposure AdjustmentTouch the Exposure key Manually adjust the copy exposure Selecting the original image typePlace the originals. p.22, p.23 Original type setting Original position Selectable ratiosREDUCTION/ENLARGEMENT/ZOOM Automatic Ratio SelectionPlace the originals. p.22, p.23 Touch the Copy Ratio key Manual Ratio SelectionTouch the XY Zoom key Direction Copy ratio in the vertical Y directionZoom keys To change Copy ratio in the horizontalPress the Interrupt key to interrupt the copy run Interrupting a Copy RUNReplace only the originals that have not yet been scanned Offset Function Copy Finishing FunctionsSort Copy Group CopyTouch the Sort or Group key When using the RspfWhen using the document glass Touch the Output keyInsert the originals face up Place each original face down Using the Rspf Using the document glassStaple Sort Orientation of the Original and Stapling PositionsTouch the Staple Sort key Place the originals. p.22, p.23 Touch the Output keyCopying will start after all originals have been scanned Special Modes Touch the key of the desired special mode General Procedure for Using the Special FunctionsExample Selecting the margin shift function Select the shift direction Adjust the shift width as needed and touch the OK keyMargin Shift Copy Touch the Margin Shift key in the special modes screenTouch the Erase key in the special modes screen Select the desired erase modeAdjust the erase width as needed and touch the OK key Erase CopyPlace the originals on the document glass. p.22 When copying book originalsDual page Copy Touch the Dual page Copy key in the special modes screenPamphlet Copy Function is enabledSpecify whether 1-sided or 2-sided originals will be copied Touch the JOB Build key in the special modes menu screen JOB Build ModeTouch the READ-END key Multi Shot Copy Touch the inside OK key Original SizeTouch the Manual key Select the original sizeCopying onto a cover Cover CopyNot copying onto a cover Specify whether or not the front cover is to be copied on Touch the OK key in the cover setting screenSelect the covers that you wish to add Load the cover paper to be used into the bypass trayReverse Copy Touch the outer OK key 50aBack side of the card is scanned and copying begins 50bPlace the original on the document glass Front side of the card is scannedProgrammed Custom SettingsThis is used to print a setting list or a font list. p.53 Continuous printing. p.53Custom Settings General Procedure for Custom SettingsSettings Touch the STORE/DELETE key JOB Program MemoryStoring a JOB Program Press the keyTouch the STORE/DELETE key Touch the Delete key Executing a JOB ProgramDeleting a Stored JOB Program Touch the program number key of the desired programEnter your account number 5 digits with the numeric keys Auditing ModeCopying When Auditing Mode is Enabled When the copy job is finished, press the ACC.#-C keyPaper feeding problems Trouble Problems related to machine operationImage quality problems Display Messages Message Cause and solutionStaples are jammed in the finisher or the staple case is not Contact your authorised service representativeProblems related to machine operation TroubleshootingOriginals were being scanned Automatically, or copying does notOriginal is not a standard size Copy, print job, or received fax is being printedPaper feeding problems Image quality problems Misfeed Removal Guidance Misfeed RemovalFirst, locate the misfeed Section a Misfeed in the RspfRemove the misfed original Section CMisfed paper. Doing so may cause a Misfeed in the Bypass TrayMisfeed in the Machine Misfeed in the paper feed areaMake sure that the misfeed message is cleared Misfeed in the fusing areaClose the front cover and side cover Turn the roller rotating knob in the direction of the arrowMisfeed in the Upper Paper Tray Misfeed in the Centre TrayReplace the upper paper tray Close the lower side cover Misfeed in the Lower Paper TrayOpen the lower side cover Remove the misfed paper Replace the lower paper trayMisfeed in AN Output Tray Misfeed in the Upper Exit AreaGently pull the misfed paper out Troubleshooting and Maintenance Close the front cover Replacing the Toner CartridgeStaple Cartridge Replacement Staple JAM Removal Checking the Toner Quantity and Total Output CountChecking the total output count and toner quantity Surface of document glass Underside of document cover/RSPF Cleaning the MachineDocument Glass and Document COVER/RSPF Bypass Tray Paper Feed RollerPeripheral Devices and Supplies Peripheral DevicesFinisher AR-FN5N SpecificationsPart names Paper Upper tray Sheet Paper Feed UnitCapacity Lower tray Store the supplies in a location that is Storage of SuppliesReversing Single Pass Feeder Proper StorageParts of the Saddle Stitch Finisher Saddle Stitch Finisher79a 79b Specifications79c Functions of the Saddle Stitch Finisher79d Punch function only when a punch unit is installedUsing the saddle stitch finisher functions in copy mode Using the Saddle Stitch Finisher Functions79e 79f Using the saddle stitch finisher functions in printer modePCL printer driver on the Windows XP as an example Place the original p.6 Touch the Output key Select the staple position Using the RspfUsing the document glass 79gPush in the staple box 79hReplacing the staple cartridge Pull the stapler section forwardOpen the saddle stitch section cover Remove the staple box 79iRemoving a staple jam Remove the paper from the stapler compilerPush the staple box all the way in until you hear a click Discarding punch waste when a punch unit is installed79l Raise the lever on the front edge of the staple boxClose the center cover Removing Paper Misfeeds79m Misfeed in the relay pathGently, taking care not to 79nMisfeed in the saddle stitch finisher Remove the paperRemove any misfed paper from the saddle stitch tray 79oWhen an optional punch unit is installed Troubleshooting Related to Saddle Stitch Finisher79p 79q Using the KEY Operator ProgramsSpecifications Developer system ResolutionPower consumption Overall dimensionsIndex Symbols50a Job program How to place the originalImportant points when inserting paper Important points when selecting an installation site15, 19 Points to note when making copiesPower save modes Setting the paper type in the bypass trayMaking copies Using convenient copy functionsTroubleshooting and maintenance PreparationsClass Laser Product Laser Klasse For users in the USA Information