OmniWare Pro 12 ScanSoft Problems with fax recognition, System or performance problems during OCR

Page 92

OmniPage Pro only recognizes machine printed-text characters such as type- written or laser-printed text. It can handle dot-matrix characters, though accuracy may be lower on draft-quality texts. It cannot read handprint or handwriting. However, it can retain signatures or other handwritten text as a graphic.

Problems with fax recognition

Try these solutions to improve OCR accuracy on fax images:

◆Ask senders to use clean, original documents if possible.

◆Ask senders to select Fine or Best mode when they send you a fax. This produces a resolution of 200 x 200 dpi.

◆Ask senders to transmit files directly to your computer via fax modem if you both have one. You can save fax images as image files and then load them into OmniPage Pro. See “Input from image files” on page 48.

System or performance problems during OCR

Try these solutions if a crash occurs during OCR or if processing takes a very long time:

◆Resolve low memory and low disk space problems. See “Testing OmniPage Pro” on page 89.

◆Minimize all applications or click Alt+Tab to check for Windows error messages.

◆Check image quality. Consult your scanner documentation on ways to improve the quality of scanned images.

◆Break complex page images (lots of text and graphics or elaborate formatting) into smaller jobs. Draw zones manually or modify automatically created zones and perform OCR on one page area at a time. See “Working with zones” on page 57.

◆Restart Windows 98, Me, 2000 or XP in safe mode, or Windows NT in VGA mode and test OmniPage Pro by performing OCR on the included sample image files.

If you are performing multiple tasks at once, such as recognizing and printing, OCR may take longer.

92Technical information

Image 92

Contents Page G a L N O T I C E S N T E N T S O C E S S I N G D O C U M E N T S O O F I N G a N D E D I T I N G D E Scanning and other information This User’s Guide Online HelpReadme File Using this Guide BoldContext-Sensitive Help Getting online HelpOnline Html Help Tech Notes Glossary Installation and setup System requirements To install OmniPage Pro Installing OmniPage ProBefore installing OmniPage Pro Setting up your scanner with OmniPage Pro Setting up your scanner with OmniPage Pro How to start the program New features in OmniPage Pro Registering your softwareDramatic increase in accuracy Streamlined interfaceBetter proofing and verifying Formatting levels for display and savingSuperior page analysis Advanced saving optionsIntroduction What is optical character recognition OmniPage Pro’s OCR capabilitiesGraphics Text formattingDocuments in OmniPage Pro Basic processing stepsBring a set of images into OmniPage Pro Perform OCR to generate editable textOmniPage Desktop Image PanelMenu bar ToolbarsImage Panel Text EditorOmniPage Toolbox Managing documents ThumbnailsDocument Manager Customizing Document Manager columns Deleting pages from a documentClosing a document OmniPage DocumentsPrinting a document Why save to OPD How to save to OPDSettings ScannerDirect OCR ProcessText Editor ProofingCustom Layout Processing documents Scanning and recognizing a single Quick Start GuideLoading and recognizing sample image files Quick Start Guide Processing overview AutomaticManual CombinedAt a later time Using the OCR WizardOther applications Automatic processing Stopping and restarting automatic processing Manual processing Combined processing Start automatically and finish manuallyStart manually and finish automatically Processing with the OCR Wizard Processing from other applications How to set up Direct OCR How to use Direct OCRHow to use OmniPage Pro with PaperPort Processing with Schedule OCR Defining the source of page images Input from image filesInput from scanner Scan black and whiteScan grayscale Scan colorScanning with an ADF Brightness and contrastDescribing the layout of the document Scanning without an ADFSingle column, no table Multiple columns, no tableSingle column with table SpreadsheetZones and backgrounds Automatic zoningAuto-zone a whole Auto-zone a part of aManual zoning Auto-zone a page backgroundDrawing zones on an ignore background Drawing zones on a process backgroundZone types and properties Process zone oliveIgnore zone gray Text zone brownTable zone blue Graphic zone greenMake an irregular zone by addition Working with zonesDraw a single zone Split a zone Join two zones of the same typeMake an irregular zone by subtraction Table grids in the image Insert row dividers Insert column dividersMove dividers Remove dividersHow to modify a zone template Using zone templatesHow to save a zone template How to delete a template file How to unload a templateHow to replace one template with another Proofing and editing Editor display and views Green Non-dictionary words These were recognizedNo Formatting view Retain Fonts and Paragraphs viewProofreading OCR results True Page viewVerifying text Verifying text User dictionaries Starting a user dictionaryLoading or unloading a user dictionary Editing or deleting a user dictionaryTraining Manual trainingIntelliTrain Training files Editing paragraph attributes Text and image editingEditing character attributes Paragraph styles TablesHyperlinks Editing in TrueOn-the-fly editing Reading text aloud To hear text Use these keysYou also have the following keyboard controls Saving and exporting Saving original images Saving recognition results Saving a document as you work Selecting a formatting level No Formatting NFRetain Fonts and Paragraphs RFP Flowing Page FPSelecting advanced saving options True Page TP SpreadsheetChapter Copying pages to Clipboard To send pages by e-mail Sending pages by mailTo copy pages to the Clipboard Saving and exporting Technical information Troubleshooting Solutions to try firstTesting OmniPage Pro To test OmniPage Pro in VGA mode Windows NTIncreasing memory resources Increasing disk spaceText does not get recognized properly Problems with fax recognition System or performance problems during OCRAdvanced features in Schedule OCR Odma supportSupported file types File types for opening and saving imagesFile types for saving recognition results RFPUninstalling the software To uninstall or reinstall OmniPage ProD E Index Processing steps, 21 Overview of processing Index