Ultra electronic Prima 2e Hardware error, Retransfer roller thermister, Malfunction, Error

Page 43

Troubleshooting (continued)

Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased.

 

Error code

 

Description of error

 

 

Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware error

Turn off

the power and then on again. Call for service if the

 

 

 

 

 

H a r d w a r e

￿

 

 

 

 

 

 

 

 

 

* *

B 8

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller overheating

Turn off the power and then on again. Call for service if the

 

 

 

 

 

T R O v e r h e a t

 

 

 

 

 

 

 

 

 

F 0

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller malfunction

Turn off the power and then on again. Call for service if the

 

 

 

 

 

T R B r o k e n

 

 

 

 

 

 

 

 

 

F 1

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller thermister

 

Turn off the power and then on again. Call for service if the

 

 

 

T R S e n s o r

B r o k e n

 

 

 

 

 

 

 

F 2

 

malfunction

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller overheating

 

Turn off the power and then on again. Call for service if the

 

 

 

R R O v e r h e a t

 

 

 

 

 

 

 

F 3

 

error

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller malfunction

 

Turn off the power and then on again. Call for service if the

 

 

 

R R B r o k e n

 

 

 

 

 

 

 

F 4

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller thermister

 

Turn off the power and then on again. Call for service if the

 

 

 

R R S e n s o r

B r o k e n

 

 

 

 

 

 

 

F 5

 

malfunction

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Overcool

 

The usage environment temperature is too low.

 

 

 

 

 

O v e r c o o l

 

 

 

 

 

 

 

 

 

 

 

 

F 6

 

 

 

Use at the specified usage environment temperature.

 

 

 

 

 

 

 

 

 

 

 

 

(Call for service if the problem persists.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thermal head overheated

 

Turn off the power and leave the unit for about 10 minutes before

 

 

H e a d O v e r h e a r t

 

 

 

 

 

 

 

 

F 8

 

 

 

switching on again. (Call for service if the problem persists.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EEPROM malfunction

 

Turn off the power and then on again. Call for service if the

 

 

 

E E P R O M B r o k e n

 

 

 

 

 

 

 

 

 

F A

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG connection error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G U n c o n n e c t e d

 

 

 

 

 

 

 

 

 

A 9

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG mechanical error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G M e c h a n i c a l

 

 

 

 

 

 

 

 

 

A B

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG hardware error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G H a r d w a r e

￿

 

 

 

 

 

 

 

 

A C

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG communication error

 

Check the I/F cable connected correctly.Turn off the power

and

 

 

M G C o m m i n u c a t e

 

 

 

 

 

 

 

 

A F

 

 

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connected external device

 

Turn off the power and then on again. Call for service if the

 

 

 

E X T . U n c o n n e c t e d

 

 

 

 

 

 

 

 

malfunctioning

 

problem persists.

 

 

 

 

 

 

 

 

 

 

B 9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External device switch setting error

 

Turn off the power and then on again. Call for service if the

 

 

 

E X T .

S W

S e t t i n g

 

 

 

 

 

 

 

 

 

B A

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External retransfer unit jam error

 

Press the “reset

→

enter buttons” and remove cards if they are

 

 

E X T .

J a m

 

 

 

 

 

 

 

 

 

B B

 

 

 

not discharged. Press the “reset

→

enter buttons” and call for

 

 

 

 

 

 

 

 

 

service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External unit communications error

 

Check the I/F cable connected correctly.Turn off the power

and

 

 

E X T .

C o m m i n u c a t e

 

 

 

 

 

 

 

 

B E

 

 

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External unit2 communications

 

Check the I/F cable connected correctly.Turn off the power and

 

 

E X T 2 C o m m i n u c a t e

 

 

 

 

 

 

 

 

B F

 

error

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware error

 

Turn off the power and then on again. Call for service if the

 

 

 

H a r d a r e

 

 

 

 

 

 

 

 

 

 

4 4

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

43

Page 42 Page 44
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Contents See p.42~43 See p.11~13,22See p.23~35 See p.19~21Declaration of Conformity Machine noise Operation is subject to the following two conditionsContents Do not wet the machine with water Do not touch the power plug during electrical stormsManual any time as you need Do not use a line voltage other than instructedDo not touch the power plug with a wet hand Do not use the machine while it has a faultPull out the power plug before cleaning the machine Hold the body of the power plug when pulling it outHandling of transfer film Ink ribbons and cards Product featuresChecking accessories Before useEscape Clause Do not place objects on top InstallationInstallation diagram 35% to 70%Names of parts Set-up Connecting the IC unit Sold separatelyMake sure to tighten the screws of the interface cables Malfunction of the product Connecting the LaminatorInstall the unit connecting cable.optional Product may occurCheck the plug For AC 120V type Connecting the power cordNorth America Europe Side Installing the card stackerHang the stacker claw on the stacker receptacle Card stacker is capable of containing approximatelyDo not touch the surface of the ink ribbon with your hands Setting the ink ribbonRemove the ink ribbon cassette Place the cassette upright on a flat surface during set-upAppears on the LCD panel When the ink ribbon is wound up to the endClose the printer door Insert the cassette along the guide railOtherwise the printer may fail Slowly Setting the retransfer filmActivate the slide knob and open the printer door Insert the retransfer film into the cassetteIf the retransfer film is not set properly When the retransfer film is wound up to the endWind the retransfer film to take up the slack Open the printer door and insert the cassetteInserting cards Setting cardsCassette and/or the ink ribbon cassette Shown in the illustrationConsult your dealer to purchase new gloves When moving the card bracketFor ISO cards When using magnetic cardsSwitching the card thickness For JIS II cardsConnect the printer and host computer with the USB cable Connecting with a host computerConnecting Multiple Printers When connecting a host computer to multiple printersNames of parts on the operation panel BeforeuseLCD operation display content Operation display LED contentsLCD panel Operation display LED Ready LED will light up Turning on the powerDo not turn the power off while OperationIs loaded Turning off the powerUser modes User mode screen flowMain menu Press To save Displayed when the power is turned onCounter select mode Color settingsClearing the free counter Cleaning modeSee p.38,39 and p.40 for executing the cleaning mode Press to resetInk mode setting Retransfer mode setting Buzzer mode setting Card Thickness setting mode Unit No Setting Coercivity setting mode Test printNon-contact IC antenna setting mode IC contact setting modeClose the card tray CareandcleaningCleaning the cleaning rollers Open the card tray Remove the cleaning unitWipe the head indicated with Cleaning the thermal headCleaning the fan filter See p.15, 17 in this manualSee p.30 in this manual Cleaning the card feed rollers and heat RollersInstall the fan filters back to the original positions If the sponge is removed, attach it again as shown belowConfirm that the retransfer film cassette has been removed Cleaning the magnetic headSet a cleaning card MoreOnce printer servicing and cleaning Have been completed Cleaning of the bobbin holdersPeriodical Maintenance Feed roller TroubleshootingAll rollers require routine cleaning Layout of rollers inside the printerTo initialize the unit Error code listingMG mechanical error Hardware errorError MG connection errorMending broken ink ribbon Retransfer film Stopping when printingAbout printing errors When retransfer operation is not completeHopper jam Pull out the card tray Removing card jamsInjury Retransfer section Jam transfer Specifications 343 381 External appearance and dimensionsFront view Side view Unit/mmSoftware License Agreement Page End of Agreement USA
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