Savin 2045 When an Error Message Appears on the Control Panel, Message Causes and Solutions

Page 90

Appendix

When an Error Message Appears on the Control Panel

Note

If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message still appears, note the content of the message and the error number (if listed in the table), and contact your service representative. For information about how to turn off the main power switch, see General Settings Guide.

 

 

Message

Causes and Solutions

 

 

 

 

 

 

Cannot cancel sending certain file(s). To confirm the re-

Only files in waiting can be canceled.

 

 

sult, check [Scanned Files Status].

Files with a delivery status of suc-

 

 

 

cessful or other result cannot be can-

 

 

 

celed.

 

 

 

 

 

 

Cannot communicate with SMTP server. Check the

• Check whether this machine and

 

 

server status.

the SMTP server are correctly

 

 

 

connected to the network.

 

 

 

• The SMTP server is not running

 

 

 

or is not in service.

 

 

 

• Check whether the Network set-

 

 

 

tings in System Settings are cor-

 

 

 

rect.

 

 

 

 

 

 

Cannot communicate with the delivery server. Check

There was no response from the de-

 

 

the server status.

livery server. Possible causes are as

 

 

 

follows:

 

 

 

• The delivery server is not run-

 

 

 

ning or has not started delivery

8

 

 

 

 

service.

 

 

 

 

 

 

• The delivery server IP address is

 

 

 

not set correctly in System Set-

 

 

 

tings.

 

 

 

• The delivery server does not rec-

 

 

 

ognize the connected device.

 

 

 

Configure the connected device

 

 

 

in Set I/O Device of ScanRouter

 

 

 

V2 Administration Utility. See

 

 

 

ScanRouter V2 Administration

 

 

 

Utility Help.

 

 

 

• The machine may not be correctly

 

 

 

connected to the network. Check

 

 

 

the LED indicators of the Ether-

 

 

 

net board. See Network Guide.

 

 

 

 

84

Image 90
Contents Printer/Scanner Unit Type Page Manuals for This Machine Manuals for DeskTopBinder V2 Lite Manuals for ScanRouter V2 LiteOther manuals Table of Contents Preparation for Delivering TroubleshootingSpecifications Delivering Stored Scan DataPreparation How to Read This ManualSymbols LimitationNames of Major Options This machine OutlineMail Client computerNetwork Delivery Scanner This machine Client computerDelivery server Document Server Network Twain Scanner Check Modes key Names and Functions of Control PanelUser Tools/Counter key Clear Modes keyDisplay Contents Using as a network delivery scanner Using e-mailNetwork Scanner Initial Scanner Setup Default SettingsScanner Features Preparations for Use as a Network Scanner Scan Type Basic SettingsResolution Image DensityPress the User Tools/Counter key Setting procedurePress Scanner Features Enter the name, and then press OKSelecting a custom size Enter the scan size area with the number keysSend/Store Connection Timeout Scanner SettingsDeleting programmed scan settings Press the User Tools/Counter key. B Press Scanner FeaturesCompression Gray Scale Update Delivery Server Destination ListCompression Black & White Destination List PriorityMail Information Language Job Reset Time in Adding OriginalOriginal Setting Original Orientation PriorityPrint & Delete Scanner Journal Switch to BatchMixed Original Sizes Priority Select TitlePress the item to be set Subject SettingsChange the setting Enter the subject stringDeleting programmed subject settings Select the subject you want to de- leteInstalling Software Auto Run ProgramInstallation Sequence Software for Using a Network Twain Scanner Select a setup language, and then click OKClick Twain Driver Software for Using the Network Delivery Scanner Function Select a language, and then click OKDeskTopBinder V2 Lite Click DeskTopBinder V2 LiteType2045 Twain Driver Software Supplied on CD-ROMList of Files File storage folderDeskTopBinder V2 Lite Software installed with DeskTopBinder V2 Lite ScanRouter V2 LiteSoftware installed with ScanRouter V2 Lite Specifying Original Orientation and Setting Originals Placing OriginalsExposure glass That the top edge touches the rearPlacing in the Auto Document Feeder Originals that can and cannot be Placed in the ADFAnother way is to place the top edges of the originals first Original Orientation and Scan Area For a Network Delivery Scanner and E-mailSADF/Batch selection One-sided original/Two-sided original selectionOrientation selection Mixed size selectionScanning Originals in Several Times Press OKOpen the Scanner Properties dia- log box Make settings for scanning area and original orientation Make settings for delivering, sending by e-mail, or storingPlace the originals Sending Stored Scan Data by E-mail Preparation for Sending by E-mailManual Input Screen ConfigurationRegistration No Attach Senders Name Attach Sub- ject File TypePress the Scanner key Procedure for Sending E-mailPress Switch Destination List Press E-mail Make sure that no previous set- tings remainManual entry of an e-mail address When selecting a destination from the listUsing a short ID number to select a destination Press Registration NoSrch.by Dest.Name/Index and Search by E-mail Searching for a destination to selectPress Srch.by Dest.Name/Index Press SearchRecalling stored scan settings Making the settings individuallyChecking selected destinations Press Attach Senders Name When selecting a sender from the listUsing a short ID number to specify a sender name Select the senderSearching for a sender to select Enter part of the sender namePress OK Select the sender Press Attach Subject When selecting a subject from the listManual entry of a subject Press Attach Subject Press Manual InputPress Store File Simultaneous Storage Sending of E-mailPress the Start key Press OK twice Press the Start keyCancel Checking the Status of E-mailItems that can be checked Sending Stored Scan Data by E-mail Using the Network Delivery Scanner Function Preparation for DeliveringSwitch Destination List/Search Network Delivery Scanner IconAttach Senders Name Attach Sub- ject Delivery Procedure Press Switch Destination List Press Delivery ServerDelivering Stored Scan Data When selecting a destination from the list Enter the destination Enter part of the destination name Manual entry of a destinationPress Search Press Search by User Name Press OK To enter more destinations, re- peat steps a to CChecking selected destinations Using a short ID number to specify a sender name Soft keyboard is displayed for entering a sender name Simultaneous Delivery and Storage Checking the Status of Delivery Network Delivery ScannerScreen Using the Document Server Function Storage Procedure Storing DataPress Store Only Making settings individuallyPress OK Make the settings for storing scanned data files Specify file informationPress Store File Press File Information Specifying file informationSpecifying a user name Press User NameSpecifying a file name Specifying a passwordPress Password Press File NameViewing a List of Stored Files Press Select Stored File Press Manage/Delete FileWhen using the Document Server function only Viewing the ListWhen displaying information of a selected stored file SendUser name Folder contents displayConnected device name All UsersSearching by file name Searching for FilesSearching by user name Enter the file name to search forDelivering or Sending Stored Files Select a file to be delivered or sentTo select multiple files, repeat step B Managing Stored Files Deleting FilesSelect the file to be deleted Press Delete File Changing File InformationChanging the user name Press Change User NameChanging the file name Changing the passwordPress Change Password Press Change File NameUsing the Network Twain Scanner Function Preparation for Using the Network Twain ScannerScanning Originals Click Close When you want to configure the scanning areaClick Preview Click ScanAutomatic Tilt Correction Scanning Mode RegistrationFunctions of the Twain Driver Printing to the ImageRelationship between Resolution and Data Size When Gray Scale is selected as the Scan TypeFor Use as Network Twain Scanner Relationship between Resolution and Data Size TIFF/JPEG Tiff Troubleshooting When Scanning Is Not Performed as ExpectedWhen the Delivery Function Does Not Work When an Error Message Appears on the Control Panel Message Causes and SolutionsSize B4S JIS A4R A4S Message Causes and Solutions Message Causes and Solutions Troubleshooting When an Error Message Appears on the Computer Cess Mask settings in User ToolsMinistrator Tions Specifications Index Start key GB GB Means Power ON. c means Stand by GB GB B548-8700