Savin 2045 When an Error Message Appears on the Computer, Cess Mask settings in User Tools

Page 96

Appendix

When an Error Message Appears on the Computer

This section describes the main possible causes and actions for error messages displayed on the client computer when the TWAIN driver is used.

Note

❒If an error message that is not contained in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message is still shown after scanning is performed again, note the content of the mes- sage and the error number (if listed in the table), and contact your service rep- resentative. For information about how to turn off the main power switch, see General Settings Guide.

 

 

Message

Causes and Solutions

 

 

 

 

 

 

[Cannot connect to the scanner. Check the network Ac-

The access mask is set. Consult the network

 

 

cess Mask settings in User Tools.]

or scanner administrator.

 

 

 

 

 

 

[Cannot detect the paper size of the original. Specify the

• Place the original correctly.

 

 

scanning size.]

• Specify the scan size.

 

 

 

 

 

 

• When placing an original directly on the

 

 

 

exposure glass, the opening/closing ac-

 

 

 

tion of the ADF triggers the automatic

 

 

 

original size detection process. Lift the

 

 

 

ADF by more than 30 degrees.

 

 

 

 

 

 

[Cannot find the scanner. Check if the scanner main

• Check whether the main power switch

 

 

power is on.]

of the machine is turned off.

 

 

 

• Check whether the machine is connect-

 

 

 

ed to the network correctly.

8

 

 

 

 

• Deselect the personal firewall function

 

 

 

 

 

 

of the client computers.

 

 

 

 

 

 

[Cannot find the scanner used for the previous scan. An-

Check whether the power switch of the pre-

 

 

other scanner will be used instead.]

viously used scanner is turned on. Reselect

 

 

 

the scanner.

 

 

 

 

 

 

[Cannot save to the default file.]

The default file cannot be overwrite-saved.

 

 

 

Save the data to other file.

 

 

 

 

 

 

[Error has occurred in the scanner.]

Check whether the scanning settings made

 

 

 

with the application exceed the setting

 

 

 

range of the machine.

 

 

 

 

 

 

[Error has occurred in the scanner driver.]

• Check whether the network cable is

 

 

 

connected correctly to the computer.

 

 

 

• Check whether the Ethernet board of

 

 

 

the computer is recognized correctly by

 

 

 

Windows.

 

 

 

• Check whether your computer can use

 

 

 

the TCP/IP protocol.

 

 

 

 

 

 

[Failed to create the file.]

There is not enough free space on the hard

 

 

 

disk. Delete the unnecessary files.

 

 

 

 

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Contents Printer/Scanner Unit Type Page Manuals for This Machine Manuals for DeskTopBinder V2 Lite Manuals for ScanRouter V2 LiteOther manuals Table of Contents Troubleshooting SpecificationsPreparation for Delivering Delivering Stored Scan DataHow to Read This Manual SymbolsPreparation LimitationNames of Major Options Outline MailThis machine Client computerNetwork Delivery Scanner This machine Client computerDelivery server Document Server Network Twain Scanner Names and Functions of Control Panel User Tools/Counter keyCheck Modes key Clear Modes keyDisplay Contents Using as a network delivery scanner Using e-mailNetwork Scanner Initial Scanner Setup Default SettingsScanner Features Preparations for Use as a Network Scanner Basic Settings ResolutionScan Type Image DensitySetting procedure Press Scanner FeaturesPress the User Tools/Counter key Enter the name, and then press OKSelecting a custom size Enter the scan size area with the number keysScanner Settings Deleting programmed scan settingsSend/Store Connection Timeout Press the User Tools/Counter key. B Press Scanner FeaturesUpdate Delivery Server Destination List Compression Black & WhiteCompression Gray Scale Destination List PriorityJob Reset Time in Adding Original Original SettingMail Information Language Original Orientation PrioritySwitch to Batch Mixed Original Sizes PriorityPrint & Delete Scanner Journal Select TitleSubject Settings Change the settingPress the item to be set Enter the subject stringDeleting programmed subject settings Select the subject you want to de- leteInstalling Software Auto Run ProgramInstallation Sequence Software for Using a Network Twain Scanner Select a setup language, and then click OKClick Twain Driver Software for Using the Network Delivery Scanner Function Select a language, and then click OKDeskTopBinder V2 Lite Click DeskTopBinder V2 LiteSoftware Supplied on CD-ROM List of FilesType2045 Twain Driver File storage folderDeskTopBinder V2 Lite Software installed with DeskTopBinder V2 Lite ScanRouter V2 LiteSoftware installed with ScanRouter V2 Lite Specifying Original Orientation and Setting Originals Placing OriginalsExposure glass That the top edge touches the rearPlacing in the Auto Document Feeder Originals that can and cannot be Placed in the ADFAnother way is to place the top edges of the originals first Original Orientation and Scan Area For a Network Delivery Scanner and E-mailOne-sided original/Two-sided original selection Orientation selectionSADF/Batch selection Mixed size selectionScanning Originals in Several Times Press OKOpen the Scanner Properties dia- log box Make settings for scanning area and original orientation Make settings for delivering, sending by e-mail, or storingPlace the originals Sending Stored Scan Data by E-mail Preparation for Sending by E-mailScreen Configuration Registration NoManual Input Attach Senders Name Attach Sub- ject File TypeProcedure for Sending E-mail Press Switch Destination List Press E-mailPress the Scanner key Make sure that no previous set- tings remainWhen selecting a destination from the list Using a short ID number to select a destinationManual entry of an e-mail address Press Registration NoSearching for a destination to select Press Srch.by Dest.Name/IndexSrch.by Dest.Name/Index and Search by E-mail Press SearchRecalling stored scan settings Making the settings individuallyChecking selected destinations When selecting a sender from the list Using a short ID number to specify a sender namePress Attach Senders Name Select the senderSearching for a sender to select Enter part of the sender namePress OK Select the sender When selecting a subject from the list Manual entry of a subjectPress Attach Subject Press Attach Subject Press Manual InputSimultaneous Storage Sending of E-mail Press the Start keyPress Store File Press OK twice Press the Start keyCancel Checking the Status of E-mailItems that can be checked Sending Stored Scan Data by E-mail Using the Network Delivery Scanner Function Preparation for DeliveringSwitch Destination List/Search Network Delivery Scanner IconAttach Senders Name Attach Sub- ject Delivery Procedure Press Switch Destination List Press Delivery ServerDelivering Stored Scan Data When selecting a destination from the list Manual entry of a destination Press Search Press Search by User NameEnter the destination Enter part of the destination name Press OK To enter more destinations, re- peat steps a to CChecking selected destinations Using a short ID number to specify a sender name Soft keyboard is displayed for entering a sender name Simultaneous Delivery and Storage Checking the Status of Delivery Network Delivery ScannerScreen Using the Document Server Function Storage Procedure Storing DataMaking settings individually Press OK Make the settings for storing scanned data filesPress Store Only Specify file informationSpecifying file information Specifying a user namePress Store File Press File Information Press User NameSpecifying a password Press PasswordSpecifying a file name Press File NameViewing a List of Stored Files Press Select Stored File Press Manage/Delete FileWhen using the Document Server function only Viewing the ListWhen displaying information of a selected stored file SendFolder contents display Connected device nameUser name All UsersSearching for Files Searching by user nameSearching by file name Enter the file name to search forDelivering or Sending Stored Files Select a file to be delivered or sentTo select multiple files, repeat step B Managing Stored Files Deleting FilesSelect the file to be deleted Changing File Information Changing the user namePress Delete File Press Change User NameChanging the password Press Change PasswordChanging the file name Press Change File NameUsing the Network Twain Scanner Function Preparation for Using the Network Twain ScannerScanning Originals When you want to configure the scanning area Click PreviewClick Close Click ScanScanning Mode Registration Functions of the Twain DriverAutomatic Tilt Correction Printing to the ImageRelationship between Resolution and Data Size When Gray Scale is selected as the Scan TypeFor Use as Network Twain Scanner Relationship between Resolution and Data Size TIFF/JPEG Tiff Troubleshooting When Scanning Is Not Performed as ExpectedWhen the Delivery Function Does Not Work When an Error Message Appears on the Control Panel Message Causes and SolutionsSize B4S JIS A4R A4S Message Causes and Solutions Message Causes and Solutions Troubleshooting When an Error Message Appears on the Computer Cess Mask settings in User ToolsMinistrator Tions Specifications Index Start key GB GB Means Power ON. c means Stand by GB GB B548-8700
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