Troubleshooting
Information Codes
Info. | Meaning | Action | Page |
Code |
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456 | • Unit received a confidential document or was | 1. Print a File List and check the contents. | 78 |
| requested to be polled of a confidential document | 2. Wait until unit finishes printing. |
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| under any of following conditions. |
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| 1. Not enough space in memory to receive the |
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| confidential document. |
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| 2. Confidential Mailbox is full. |
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| 3. While printing received document. |
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| • Unit was requested to relay a document. |
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492/493/ | Communication error occurred while receiving. | Check with the other party. | |
494 |
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495 | Telephone line disconnected. | Check with the other party. | |
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501/502 | Communication error occurred using the internal V.34 | Check with the other party. | |
| Modem. |
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540/541/ | Communication error occurred while transmitting. | 1. Reload the document and send again. | |
542/543/ |
| 2. Check with the other party. |
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544 |
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550 | Telephone line disconnected. | Check with the other party. | |
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552/ | Communication error occurred while receiving. | Check with the other party. | |
553/554/ |
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555 |
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580 | Check the remote station. | 116 | |
| address function. |
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581 | Check the remote station. | 116 | |
| no Password |
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630 | Redial was not successful due to a busy line. | Reload the document and send again. | |
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631 | During dialling, STOP was pressed. | Reload the document and send again. | |
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634 | Redial was not successful due to no response from | Check the telephone number and send again. | |
| the called station or wrong number dialled. |
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| Note: If busy tone was not detected, the machine will |
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| only redial once. |
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638 | Power failure occurred during the communication. | Check the power cord and plug. | |
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870 | Memory overflow occurred while storing documents | 1. Transmit documents without storing into | 47 |
| into memory for transmission. | memory. |
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| 2. Install Optional Memory Card. |
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NOTE
1.After identifying the problem and verifying the recommended action, if the information Codes keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.
(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Copier) page 46)