Panasonic DP-1810F manual 135, Troubleshooting, Mode Symptom Cause / Action

Page 135

Troubleshooting

If You Have Any of These Problems

Mode

 

 

Symptom

Cause / Action

Page

 

 

 

 

 

 

 

 

 

 

Document doesn't

1. Check that your document is free of staples and paper

33

 

 

 

feed/multiple feed

clips, and that it is not greasy or torn.

 

 

 

 

 

 

 

2. Check that your document is the right type to send through

 

 

 

 

 

 

 

an ADF by consulting the list on "Originals You Cannot

 

 

 

 

 

 

 

Send". If your document has the characteristics listed, use

 

 

 

During Transmission

 

 

 

the Platen instead.

 

 

 

 

 

 

3. Check that the document is loaded properly.

 

 

 

 

 

 

 

 

 

 

 

 

Does not stamp

Check Fax parameter No. 04 and No. 28 settings.

29

 

 

 

 

 

 

 

30

 

 

 

 

 

 

 

 

 

 

 

Stamp too light

Replace stamp or refill ink.

139

 

 

 

 

 

 

 

 

 

 

 

Vertical lines on the

Check own copy quality. If copy is OK, your machine has no

---

 

 

Transmission Copy

transmitted document

problem, report to the receiving party that they have a

 

 

 

 

 

 

problem. If copy is NG, clean the Document Scanning Area.

 

 

 

Quality

Transmitted document

 

 

 

 

 

 

 

 

 

 

is blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

: Add Paper

Replenish the recording paper.

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recording paper

Remove the misfed paper.

---

 

 

 

misfeed

(See Operating Instructions (for Copier) page 41)

 

 

 

 

 

 

 

 

 

 

 

 

Recording paper

Make sure that there is paper in the Paper Cassette. Follow

---

 

 

 

doesn't advance into

the instructions for loading paper.

 

 

 

 

machine

 

 

 

 

 

 

 

 

 

 

 

 

During Reception

Recording paper

Check to see if the recording paper is jammed inside of the

---

 

 

doesn't eject after

machine.

 

 

 

 

printing

 

 

 

 

 

 

 

 

 

 

 

 

 

Document auto

Check Print Reduction settings.

61

 

 

 

reduction doesn't work

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

: Add Toner

Replace the Toner Bottle.

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

: No Waste Toner

Install the Toner Waste Container.

---

 

 

 

 

 

SolvingProblem

 

 

 

 

 

 

 

 

 

Box

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

135

Page 134 Page 136
Image 135
Page 134 Page 136
Contents Operating Instructions Important Information Table of Contents Table of Contents Advanced FeaturesTable of Contents Network FeaturesPrintout Journals and Lists Problem Solving Troubleshooting 135Appendix Safety Information Important Safety Instructions Safety InformationSafety Information Function Function KeyOptional Telephone Handset Jack External ViewLCD Display Control PanelKeypad Control PanelGeneral Description Setting the Dialling Method Tone or PulseMonitor Volume LOW High Adjusting the VolumeSetting the Monitor Volume Monitor Monitor VolumeRinger Volume Adjusting the VolumeSetting the Ringer Volume To select the FAX/EMAIL modeLogo How To Enter CharactersUser Parameters Setting the Date and TimeUser Parameters Setting Your LogoSetting Your Character ID Setting Your ID Number Fax Telephone Number Memo ONE-TOUCH One-Touch/Abbreviated Dialling NumbersEntering One-Touch/Abbreviated Dialling Numbers To enter a One-Touch key, follow the steps below022ENTER Name SET Mode Enter NO. or ∨ ∧ 1ONE-TOUCH 2ABBR noOne-Touch/Abbreviated Dialling Numbers Enter Abbr noSales Dept Enter TEL. no To change the settings of a One-Touch/ABBR dialling numberChanging or Erasing One-Touch/Abbreviated Dialling Numbers 1ONE-TOUCH 2ABBR no Press ONE-TCH or ∨∧To erase the settings of a One-Touch/ABBR dialling number Enter the station you wish to eraseSales Dept Enter TEL. no ONE-TOUCH Press ONE-TCH or ∨∧ Printing Out Directory Labels Print OUT EnterPrinting Directory Label Memoryhome Setting the Fax ParametersCustomizing Your Machine Ex 0 0 4 for Stamp Ex 2 for onParameter Setting Comments Number Customizing Your MachineFax Parameter Table Polling Password Print Memo Flatbed Scanning How to Load DocumentsLoading Documents Sending Non-Standard Size DocumentsBasic Transmission Settings ResolutionContrast Basic Transmission Settings Original Text/PhotoVerification Stamp Communication Journal COMM. Journal Sending Documents Memory TransmissionStore * Completed Total PAGES=005 30% Sending Documents Manual Number Dialling Enter Stations Then Press StartTEL. no PAGES=001 05% Dialling * NO.002 StoreEnter Stations then Press Start 00% One-Touch DiallingAbbreviated Dialling Enter Letters Directory Search DiallingDialling * NO.002 Panasonic Stns are SET ADD More or Start Multi-Station Transmission BroadcastingDialling * NO.001 Station name Store * Completed Total PAGE=005 25%Direct Transmission Manual Number Dialling Direct TransmissionEnter Station Then Press Start 00% One-Touch Dialling Direct Transmission Enter Station Abbreviated Dialling Direct TransmissionDirectory Search Dialling Direct Transmission Enter Station Then Press Start 00% Enter LettersDialling Panasonic Invalid Setting Rotation TransmissionRotated Transmission Rotation XMT Fax Parameter set toOn Line * XMT Voice Mode TransmissionOff-Hook Dialling Enter Stations then Press Start 00% Phone OFF HookMonitor On-Hook DiallingMemory Transmission Reservation Multi-Tasking Transmission ReservationYour machine will store the documents into memory To reserve your machine for sending the urgent documents Cancel XMT Reserve ? 1YES 2NO To redial the last dialled number through memory RediallingAutomatic Redialling Manual RediallingTo redial the last dialled number through ADF To receive documents manually Receiving DocumentsAutomatic Reception Manual ReceptionAutomatic Reduction Selecting the Print Reduction ModeReceiving Documents Print ReductionTransmitted Document Received Document Receiving Oversize DocumentsSubstitute Memory Reception ADD Paper Toner is Running LOW TEL #### ###### U13Printing Memory RCV’D DOC Memo Delayed Batch Transmission Batch TransmissionReal-Time Batch Transmission Deferred Transmission Timer Controlled CommunicationsTimer Controlled Communications Deferred Polling Polling Setting the Polling PasswordSET Mode Enter NO. or ∨ ∧ Polling PasswordPolling Preparing to be PolledStore * Completed Total PAGES=005 24% To Poll Documents from Another Station Setting for Group Dialling Program KeysProgramp Press Program KEY Program Keys Setting for Deferred TransmissionSetting for Deferred Polling Polling PASSWORD= Enter Stations then Press Start Setting for Normal PollingSetting for One-Touch Key To erase the settings in a Program Key Changing or Erasing the Program Key SettingsEdit File Mode Explanation of ContentsPrinting a File List Viewing the Contents of a File List Edit File Mode 1-6 Enter NO. or ∨ ∧ Enter File NO.OR ∨ ∧ Changing the Start Time or the Station of a FileDeferred XMT Start Time Retry INCOMP. FILE? 1YES 2NO SET Deferred COMM.? 1YES 2NODelete ALL FILES? 1YES 2NO Deleting a FilePrinting Out a File Edit File Mode Enter NO. or ∨ ∧ Enter File NO.OR ∨ ∧PAGES=002 10% Adding Documents into a FileRetry an Incomplete File Access Code Setting the Access CodeAccess Code 2FAX Para Access Code Access CODE=SET Mode Enter NO. or ∨ ∧ Enter Access Code Receive To Memory Setting the RCV To Memory PasswordReceive To Memory Setting RCV To MemoryMessage in Memory RCV to Memory Printing Out DocumentsTelephone No Usage Distinctive Ring Sound Ring Pattern Distinctive Ring Detector DRDSelecting the Access Method Prefix or Suffix PIN Code AccessPIN Code Access Dialling with a PIN CodeEnter PIN Code Store Department Code Setting the Department CodeDepartment Code Input DEPT. Name 12 Panasonic Sales Changing or Erasing the Department CodeChanging or Erasing the Department Code Sending a Document with Department Code Input DEPT. Code Monitor Enter Stations then Press Start 00% Input DEPT. CodePrinting a Department Code List 100Printing FAX Parameter List Journal 1PRINT 2VIEW Printing 101Printing a Department Code Journal Sample Department Code Journal / Originated CallsSample Department Code Journal / Received Calls 102Password Communications 103Compatibility with Other Machines 104 Password CommunicationsSetting Password Transmission PASSWORD-XMTSetting Password Reception PASSWORD-RCV105 106 Using Password Transmission107 Using Password Reception108 Confidential MailboxConfidential Mailbox Confidential Mailbox 109110 Message in Mail BOX 111Receiving a Confidential Document to Your Machines Mailbox Sample CONF. RCV ReportConfidential Polled CONF. CODE= CONF. CODE=2233 Store 112113 114 115 Compatibility with Other Machines Setting of Routing, Forwarding or Relaying116 Sub-Addressing117 Sub-Addressing1ONE-TOUCH 2ABBR no Press ONE-TCH or ∨∧ Enter TEL. no Using One-Touch/ABBR. Number Dialling 118To send a Document with Sub-address 119 Using Manual Number Dialling120 121 Journals and ListsTransaction Journal 122 Journals and ListsSample Transaction Journal Individual Transmission Journal IND. XMT Journal 123Sample Transaction Journal 124Sample Individual Transmission Journal IND. XMT Journal 125Stop indicates that Stop was pressed during communication 126Sample COMM. Journal 127128 One-Touch/Abbreviated and Directory Search List 129130 Sample One-Touch ListSample ABBR. Number List Sample Directory Search List 131132 Program List3PROGRAM LIST? Press SET to Print Printing Program List FAX Parameter List 133134 Troubleshooting Mode Symptom Cause / Action135 136 Troubleshooting137 Information CodesInfo Meaning Action Code 138 To remove the stamp 139Checking the Telephone Line 140141 Specifications142 SpecificationsPart Name Remarks 143Options and Supplies For FaxNetwork Compatibility 144Regulatory Information HintFor U.K Users Regulatory InformationFor European Countries 146For Germany Users For New Zealand UsersADF GlossaryGlossary 148149 ITU-T Image No 150141 151Index 152Page Facsimile Telephone Number Directory For Service, Call
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