Starting the Diagnostic Program | 5-3 |
If the adapter passes all tests successfully, hardware failure is ruled out. If a problem still remains, look at cabling, software, and other issues that affect functionality on the network.
After running the diagnostic tests, you should reboot your computer to communicate on the network.
Starting the Diagnostic Program
To use the 3C59X EtherDisk diskette Configuration and
Diagnostic Program, follow these steps:
1Access the main menu on the EtherDisk diskette. a Boot the computer under DOS.
If you are running Windows 95, reboot the computer and press [F4] when you see the message:
Starting Windows 95
bInsert the EtherDisk diskette in a floppy drive and make that drive the active one.
cAt the prompt, type:
INSTALL [Enter]
The main menu appears.
2Select Configuration/Diagnostic/Troubleshooting, and press [Enter].
3In the next screen, select Configuration and Diagnostic Program, and press [Enter].
If you are testing multiple adapters, a screen listing all installed adapters appears. Highlight the adapter you want to test and press [Enter]. A screen appears, showing the selected adapter with the Install menu item highlighted.
4Continue with the instructions given in the next section, “Running the Group 1 Tests.”
Adapters
3Com Corporation 5400 Bayfront Plaza Santa Clara, California
Lifetime Warranty
France, Israel
Contents
Performing Troubleshooting and Diagnostic Tests
Cispr B Compliance
Figures
Tables
How to Use This Guide
About this Guide
Introduction
Print autolink.log
Conventions
Introduction
Features
Optional
Adapter
Installing the Eisa
Installing the Boot Prom
Inspecting the Adapter
Inserting the Adapter
PCI and Eisa Bus Slots in an Eisa Computer
Confirming Adapter Installation
Name of the installed 3Com adapter appears, as shown below
List of devices appears, arranged by type
Connecting to the Network
Connecting to the On-board Transceiver
Connecting to Thin Ethernet Cable
Connecting to an External Transceiver
Slide Latch
Auto Select Media Type
Adapter Configuration Overview
Configuring
Configuring the Adapter
Using a NOS Other Than Windows
Using Windows
Software Option Settings
Media Type
Network Driver Optimization
Full Duplex
Type at the prompt
Changing the Settings
I N N U
Press Tab to highlight OK. Press Enter
Continue this procedure with any of the other options
Select Adapter Installed Adapters
Drivers
Loading Network
Locating the Network Drivers
Accessing DOS
One Adapter in a Client
Loading NetWare ODI Drivers
AutoLink Requirements
Alternatively, at the prompt, type
At the prompt, type
AutoLink Information Screen
To print the file, type
Multiple Adapters in a Client
When the program has finished a Save the configuration
Reboot the computer Finding the Adapter’s Slot Number
Repeat a for the second adapter
Main menu appears
One Adapter in a Server
For NetWare 3.12, 4.0x, or
Multiple Adapters in a Server
Finding the Adapter’s Port Address for Multiple Adapters
Bind IPX to X NET=XXXX Bind IPX to Y NET=XXXX
Click OK This imports the driver from the EtherDisk diskette
Loading Windows 95 Drivers
Ndis Drivers
Loading Drivers in Non-NetWare Environments
Additional Drivers
Using Transcend PC Link SmartAgent Software
Desktop Management Interface
Troubleshooting Overview
Performing Troubleshooting Diagnostic Tests
Troubleshooting with the Diagnostic Tests
Starting the Diagnostic Program
Starting the Diagnostic Program
Running the Group 1 Tests
Assembling a Loopback Plug
Running the Group 2 Test
Running the Group 3 Test
Setting Up an Echo Server
Start the diagnostic program on the echo server
Getting Help If a Test Fails
If this test fails, try another loopback plug
To change the test parameters, follow these steps
Changing the Test Setup
Link Beat LED
Miscellaneous Checks
Adapter Specifications
Specifications
AUI Connector Pin Assignments
RJ-45 Connector Pin Assignments
Cable Requirements
For unshielded twisted-pair UTP connections 100 ohm
RG59 B/U 50 ohm
Technical Support
On-line Technical Services
3Com Bulletin Board Service
Access by Modem
To use ThreeComForum Log on to CompuServe
3ComFacts Automated Fax Service
World Wide Web Site
ThreeComForum on CompuServe
Local numbers are available within the following countries
Support from Your Network Supplier
To obtain an RMA number, call or fax
Returning Products for Repair
AUI cable
Glossary
Echo server
Backbone
Backplane
Bus
Ethernet
EMM386
Twisted-pair
Symbols
Index
Numerics
Eisa
fiber-optic
Windows 3.X 4-3 Windows 95 1-2, 3-3
Limited Warranty
Santa Clara, CA 95052-8145 408
Interference Handbook
CE Notice