Transcend Information III manual Starting the Diagnostic Program

Page 51

Starting the Diagnostic Program

5-3

If the adapter passes all tests successfully, hardware failure is ruled out. If a problem still remains, look at cabling, software, and other issues that affect functionality on the network.

After running the diagnostic tests, you should reboot your computer to communicate on the network.

Starting the Diagnostic Program

To use the 3C59X EtherDisk diskette Conﬁguration and

Diagnostic Program, follow these steps:

1Access the main menu on the EtherDisk diskette. a Boot the computer under DOS.

If you are running Windows 95, reboot the computer and press [F4] when you see the message:

Starting Windows 95

bInsert the EtherDisk diskette in a ﬂoppy drive and make that drive the active one.

cAt the prompt, type:

INSTALL [Enter]

The main menu appears.

2Select Conﬁguration/Diagnostic/Troubleshooting, and press [Enter].

3In the next screen, select Conﬁguration and Diagnostic Program, and press [Enter].

If you are testing multiple adapters, a screen listing all installed adapters appears. Highlight the adapter you want to test and press [Enter]. A screen appears, showing the selected adapter with the Install menu item highlighted.

4Continue with the instructions given in the next section, “Running the Group 1 Tests.”

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Contents

Adapters 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Performing Troubleshooting and Diagnostic Tests Cispr B Compliance Figures Tables How to Use This Guide About this GuideIntroduction Print autolink.log ConventionsIntroduction Features Optional Adapter Installing the EisaInstalling the Boot Prom Inspecting the AdapterInserting the Adapter PCI and Eisa Bus Slots in an Eisa Computer Conﬁrming Adapter Installation Name of the installed 3Com adapter appears, as shown belowList of devices appears, arranged by type Connecting to the Network Connecting to the On-board TransceiverConnecting to Thin Ethernet Cable Connecting to an External Transceiver Slide Latch Auto Select Media Type Adapter Conﬁguration Overview ConfiguringConﬁguring the Adapter Using a NOS Other Than WindowsUsing Windows Software Option Settings Media Type Network Driver OptimizationFull Duplex Type at the prompt Changing the SettingsI N N U Press Tab to highlight OK. Press Enter Continue this procedure with any of the other optionsSelect Adapter Installed Adapters Drivers Loading NetworkLocating the Network Drivers Accessing DOSOne Adapter in a Client Loading NetWare ODI DriversAutoLink Requirements Alternatively, at the prompt, type At the prompt, typeAutoLink Information Screen To print the ﬁle, type Multiple Adapters in a ClientWhen the program has ﬁnished a Save the conﬁguration Reboot the computer Finding the Adapter’s Slot Number Repeat a for the second adapterMain menu appears One Adapter in a Server For NetWare 3.12, 4.0x, or Multiple Adapters in a ServerFinding the Adapter’s Port Address for Multiple Adapters Bind IPX to X NET=XXXX Bind IPX to Y NET=XXXX Click OK This imports the driver from the EtherDisk diskette Loading Windows 95 DriversNdis Drivers Loading Drivers in Non-NetWare Environments Additional Drivers Using Transcend PC Link SmartAgent SoftwareDesktop Management Interface Troubleshooting Overview Performing Troubleshooting Diagnostic TestsTroubleshooting with the Diagnostic Tests Starting the Diagnostic Program Starting the Diagnostic ProgramRunning the Group 1 Tests Assembling a Loopback Plug Running the Group 2 TestRunning the Group 3 Test Setting Up an Echo ServerStart the diagnostic program on the echo server Getting Help If a Test Fails If this test fails, try another loopback plug To change the test parameters, follow these steps Changing the Test SetupLink Beat LED Miscellaneous ChecksAdapter Speciﬁcations SpecificationsAUI Connector Pin Assignments RJ-45 Connector Pin AssignmentsCable Requirements For unshielded twisted-pair UTP connections 100 ohmRG59 B/U 50 ohm Technical Support On-line Technical Services3Com Bulletin Board Service Access by ModemTo use ThreeComForum Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site ThreeComForum on CompuServeLocal numbers are available within the following countries Support from Your Network SupplierTo obtain an RMA number, call or fax Returning Products for RepairAUI cable GlossaryEcho server BackboneBackplane BusEthernet EMM386Twisted-pair Symbols IndexNumerics Eisa ﬁber-optic Windows 3.X 4-3 Windows 95 1-2, 3-3 Limited Warranty Santa Clara, CA 95052-8145 408 Interference Handbook CE Notice