Transcend Information III manual Limited Warranty

Page 75

LIMITED WARRANTY

HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Internetworking products

One year

Network adapters

Lifetime

Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters

Lifetime*

 

(One year if

 

not registered)

*Power supply and fans in these stackable hubs and unmanaged repeaters

One year

Other hardware products

One year

Spare parts and spares kits

90 days

If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.

SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to 3Com's applicable published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY O P E R A T I O N O F L A W , S T A T U T O R Y O R O T H E R W I S E , I N C L U D I N G W A R R A N T I E S O F MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

Image 75
Contents Adapters 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Performing Troubleshooting and Diagnostic Tests Cispr B Compliance Figures Tables How to Use This Guide About this GuideIntroduction Print autolink.log ConventionsIntroduction Features Optional Adapter Installing the EisaInstalling the Boot Prom Inspecting the AdapterInserting the Adapter PCI and Eisa Bus Slots in an Eisa Computer Confirming Adapter Installation Name of the installed 3Com adapter appears, as shown belowList of devices appears, arranged by type Connecting to the Network Connecting to the On-board TransceiverConnecting to Thin Ethernet Cable Connecting to an External Transceiver Slide Latch Auto Select Media Type Adapter Configuration Overview ConfiguringConfiguring the Adapter Using a NOS Other Than WindowsUsing Windows Software Option Settings Media Type Network Driver OptimizationFull Duplex Type at the prompt Changing the SettingsI N N U Press Tab to highlight OK. Press Enter Continue this procedure with any of the other optionsSelect Adapter Installed Adapters Drivers Loading NetworkLocating the Network Drivers Accessing DOSOne Adapter in a Client Loading NetWare ODI DriversAutoLink Requirements Alternatively, at the prompt, type At the prompt, typeAutoLink Information Screen To print the file, type Multiple Adapters in a ClientWhen the program has finished a Save the configuration Reboot the computer Finding the Adapter’s Slot Number Repeat a for the second adapterMain menu appears One Adapter in a Server For NetWare 3.12, 4.0x, or Multiple Adapters in a ServerFinding the Adapter’s Port Address for Multiple Adapters Bind IPX to X NET=XXXX Bind IPX to Y NET=XXXX Click OK This imports the driver from the EtherDisk diskette Loading Windows 95 DriversNdis Drivers Loading Drivers in Non-NetWare EnvironmentsAdditional Drivers Using Transcend PC Link SmartAgent SoftwareDesktop Management Interface Troubleshooting Overview Performing Troubleshooting Diagnostic TestsTroubleshooting with the Diagnostic Tests Starting the Diagnostic Program Starting the Diagnostic ProgramRunning the Group 1 Tests Assembling a Loopback Plug Running the Group 2 TestRunning the Group 3 Test Setting Up an Echo ServerStart the diagnostic program on the echo server Getting Help If a Test Fails If this test fails, try another loopback plug To change the test parameters, follow these steps Changing the Test SetupLink Beat LED Miscellaneous ChecksAdapter Specifications SpecificationsAUI Connector Pin Assignments RJ-45 Connector Pin AssignmentsCable Requirements For unshielded twisted-pair UTP connections 100 ohmRG59 B/U 50 ohm Technical Support On-line Technical Services3Com Bulletin Board Service Access by ModemTo use ThreeComForum Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site ThreeComForum on CompuServeLocal numbers are available within the following countries Support from Your Network SupplierTo obtain an RMA number, call or fax Returning Products for RepairAUI cable GlossaryEcho server BackboneBackplane BusEthernet EMM386Twisted-pair Symbols IndexNumerics Eisa fiber-optic Windows 3.X 4-3 Windows 95 1-2, 3-3 Limited Warranty Santa Clara, CA 95052-8145 408 Interference Handbook CE Notice