Canon LR1 Trouble When Printing, If the printer does not print or stops during printing

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Trouble When Printing

If the printer does not print or stops during printing

The printer does not print at all

Is the power on?

Is the printer properly connected to the Internet device?

Does the document involve a large quantity of data, such as photos and illustrations?

Check whether the POWER light is on. If not, press the POWER button.

Securely connect the power cord and the printer cable.

When printing documents that involve a large quantity of data, it may take several moments before printing starts. If the BUSY light is green, print data is being sent to the printer. Wait for printing to start.

The printer starts, but does not print anything

Is ink flowing properly from the BJ cartridge?

When installing a new BJ cartridge, was the protective orange tape removed?

The BJ cartridge print head may be blocked or the ink tanks may be empty. Print a Nozzle Check Pattern to check the condition of the print head (see page 2-2).

If the Nozzle Check Pattern prints correctly, the printer and the Internet device may not be connected correctly. Reconfirm the connections.

If the Nozzle Check Pattern does not print correctly, the print head may be blocked or the ink tanks may be empty. Perform the print head cleaning procedure (see page 2-4).

If you still cannot print, replace the ink tanks (see page 2-6).

Remove the BJ cartridge and confirm that the protective tape has been removed from the print head (see page 2-16).

5-6

Troubleshooting Chapter 5

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Contents LR1 Page Copyright DisclaimerTrademarks Quick Start Guide Using Your DocumentationQuick Guide to Printing User’s Manual this guideConventions Contents FCC-1 Introduction Important Notes on Safety Choosing a Place for Your PrinterDo not place the printer on thick rugs or carpets Supplying Power to the Printer Printer is designed for use with AC 120 Do not use the power cord if it is tied or knottedHandling the Printer Do not use items such as flammable sprays near the printerDo not disassemble or alter the printer in any way Maintaining the Printer Handling the BJ CartridgeDo not drop or shake BJ cartridges Supplies and Accessories PaperBJ Cartridges BC-10 Black BJ Cartridge Ink Tanks BC-11e Color BJ CartridgeBC-12e Photo BJ Cartridge Ink Cartridge Storage BoxFront View Names and Functions of the Printer’s PartsControl Panel Back ViewTurning On the Power Turning the Power On and OffAuto power on/off function Confirm that the connected Internet device is turned offPress the printer’s Power button Turning the Power OffGetting Help From Canon Servicing the Printer You can use the following BJ cartridges with the LR1 Using BJ CartridgesIf Printing Is Unclear or Colors Are Missing Printing the Nozzle Check PatternMake sure paper is loaded in the paper supply tray Normal Nozzle Check Pattern looks like this Normal Print Head Cleaning Cleaning the Print HeadMake sure the printer is turned on Print a Nozzle Check Pattern seeDeep Print Head Cleaning Replacing Ink Tanks Ink Type and Ink ReplacementImportant Notes Replacing an Ink Tank Remove the ink tankFor the BC-11e Color BJ Cartridge Replacing an Ink Tank For the BC-12e Photo BJ Cartridge For the BC-10 Black BJ CartridgeInstall the new ink tank Color ink tank Press the ink light reset button Replacing the BJ Cartridge Close the BJ cartridge access coverRelease and raise the green tab with your finger Remove the BJ cartridgeInstall the BJ cartridge Prepare the replacement BJ cartridgeClose the BJ cartridge access cover Using BJ Cartridges Chapter High Resolution Paper Paper HandlingPlain Paper Important Notes on Paper Loading the Paper Supply Tray Loading PaperPull the paper supply tray all the way out Fan the paper to be loaded and align the four cornersPush the tray all the way into the printer Set the paper guide and size guideInsert the paper Loading Single Sheets in the Manual Feed SlotUsing High Resolution Paper Align the paper guide with the left edge of the paperOpen the back cover Pull out the paper supply tray Close the back cover and press the RESUME/CLEAN button againClearing Paper Jams Maintaining the Printer Printer MaintenanceCleaning the Printer Transporting the Printer Turn off the power to the Internet device and the printerMaintaining the Printer Chapter Power TroubleshootingPower does not go on Light above the Power button comes onTroubleshooting Chapter LOW INK light comes on Paper Trouble When PrintingPaper is jammed Paper does not feed properlyBefore loading? Was the paper fannedIs too much paper Loaded?Back side of the paper is soiled Paper Trouble After PrintingPrinted side of the paper is soiled Paper curls after printingIf the printer does not print or stops during printing Trouble When PrintingPrinting starts, but stops before it is finished Printer is printing garbagePrinting is unclear Printing has a scratched appearanceIs the paper too thick? Is the paper bent or curled? Ink bleeds White lines appearColors are wrong Is ink flowing properlyFrom the BJ cartridge? Correctly installed? Cartridge does not move into the replacement positionIs the power on? Lines do not print straightTroubleshooting Chapter Specifications Paper Size Recommended Printing Area area Specifications Appendix a Automatic feed GlossaryRAM Index Index USB FCC Regulations Canadian Radio Interference RegulationsColor Bubble Jet Printer, Model K10191